GOLAM MD ZUBAER KHAN

adbpsh@r.postjobfree.com 647-***-****

****-**** ****. ** *********** W, Montréal, QC H3H 2N3 SOFTWARE QA ANALYST

• Ten years of software testing experience in both manual and automation across different platforms

• Scrum Master and Six Sigma White Belt Certified

• Full SDLC experience in desktop, mobile and web environment including scripting, data preparation, test case design and execution, and developing master test plan

• Hands on experience on four domains: Transportation, Banking & Financial sector, Education and Telecom, accustomed to working in complex, fast-paced, project based Agile environment PROFESSIONAL EXPERIENCES

v Senior QA- Back Office Automation 05/2017 – 12/2019 Canadian National (CN) Railways, Montreal, QC

• Managed the automation team: Planned daily work for the team and collected the update from them, made summary reports for the QA manager and updated him accordingly

• Executed the automation scripts for core functionalities in Ranorex and HP ALM. Prepared, organized and modified test data for execution, complied Ranorex report after each execution and put those as evidence into depository for further use

• Helped developers to design the mainframe for automation scripting and did unit testing with them to find if the portion of that code works properly

• Analyzed and validated the automation results to find out the root cause for the deviations

• Involved in creating and modifying the test case library based on available used cases and business requirements for safety

• Engaged in configuring and controlling test environments for automation testing

• Retested critical defects, examined the main reasons and communicated with the responsible teams for resolution

• Planned and implemented test strategies for every new drop to test in the most efficient way with minimal resource possible

v Project Co-ordinator (PCO) 10/2016 – 05/2017

ZKhan Consultancy Services, Toronto, ON

Projects: Development of Website: Configuration & Integration with different domains

• Attended clients, gathered business requirements from them and submitted project proposal based on their requirements

• Defined the project goal and deliverables to the development team to determine the constraints and worked on seeking solution for those constraints

• Compiled reports concerning work progress and presented to the clients for better understanding of the project stand point

• Developed, consolidated and reconciled management and resource allocation reports to comprehend the work efficiency of each resource

• Tracked progress on daily basis and made decisions regarding response plans

• Estimated budget for each project and finished the projects in the most efficient way possible 2/3

v Quality Engineer (QE) Lead 01/2014 - 08/2016

Royal Bank of Canada (RBC), Toronto, ON

Projects: Retail & Investment banking related RBC Mobile Application (iOS, Android, Blackberry & Windows native platforms) and its Enhancement for Integration with Gift Cards, Web Banking synchronization with the new app concerning the banking constraints

• Prepared test scenarios, wrote test cases, summarized test results for the team, made execution reports and test closure summary reports to deliver to the QA Manager

• Used mobile automation testing tool “Perfecto Mobile” for scripting with VB script, Selenium Webdriver for testing the web version and executed automation test cases

• Assisted the project by leading the offshore team by assigning them daily task, getting the daily update and validating their test results

• Addressed the concern areas which caused delay for the project and proposed the solutions to the manager for resolving those issues and let the team know about those in the daily Scrum meeting

• Documented software defects using the bug tracking tool “Jira” and “HPQC/ALM” and reported those to development team on triage call in Agile environment

• Tested the build stability for each build and determined the acceptance of that build for further testing and collaborated with different teams such as Data team, Business Analyst team, Environment Configuration team etc.

v Quality Assurance Analyst 09/2010 – 09/2013

University of Windsor, Windsor, ON

Projects: Android and iOS application for the university student portal, Upgradation of the Web based Student Information Portal and Integration with Mobile devices; Desktop and Mobile App for getting the status and related information of the Electric Vehicles; Mobile App to prevent the user from drunk driving.

• Created Test Lab, helped in writing Test plan and made test case execution plan to meet tight deadlines in different projects for industrial purpose

• Analyzed business requirements, made traceability matrix, estimated project scope for test coverage and worked closely with fellow developers to assure high quality product

• Attained update from the QA team after the execution, and coached them prior to execution

• Logged defects in HPQC/ALM while doing regression testing and discussed those in defect triage

• Provided feedback in the daily Scrum meeting and implemented those ideas to increase the pace v Software Tester 01/2008 – 04/2009

Robi Axiata Limited, Dhaka, Bangladesh

Projects: Desktop and Web application for the user information system; Desktop application system

(Huawei, Alcatel and Ericsson) to check the status of the live network for any alarms/faults; Web application to increase or renew the phone balance over the internet

• Understood the business requirements to make fish bone diagrams for interpretation

• Navigated to different web pages and completed the flow to perform end to end testing

• Tested the UI of the webpages and in-house desktop application

• Validated the maintenance of the system and reported defects and issues

• Wrote queries in SQL to fetch data from server which was required for testing

• Worked on UNIX systems (Huawei, Alcatel and Ericsson) and networking tools for getting network related alarms and forwarded those to the Development department for fixing the issues 3/3

ACHIEVEMENTS

• Received numerous awards & verbal appreciations from managers for extraordinary performances and continuous support at CN and RBC (Arbie Award)

• Awarded from the Alumni Association for excellent all-round performance in the year 2012-13 in the University of Windsor

• Awarded Entrance scholarship and Funding from the department in the University of Windsor for excellent result

CORE COMPETENCIES

• Skilled in data preparation and collection for automation testing using SQL queries

• Capable of designing mainframe for scripting and testing

• Skilled in Smoke testing, Sanity testing, Functional testing, Regression testing, Interface testing, Integration testing, Accessibility testing, End to End testing, User Acceptance Testing etc.

• Expert in HPQC/ HPALM, detecting and logging defects, tracking defects for retesting

• Proficient in Alpha and Beta testing, writing Test cases and followed through on execution

• Worked directly on Business Requirement Documents, Wireframes, Content and UI documents

• Strong interpersonal and communication skill in communicating with Project Manager, Development team, Data team and Business Analyst team

• Ability to lead the team, make decisions, can prioritize among issues, self-starter, quick learner with problem solving and analytical skill

TECHNICAL PROFICIENCY

• Automation: Ranorex, HP UFT, Oracle SQL Developer, MobaXterm, Selenium Webdriver

• Testing Application: Tagit, Mobiex, IBM Worklight, Perfecto Mobile, HP QTP, Soap UI, PTC Software from Wabtec Corporation, Back Office Server, Wireshark

• Enterprise Software: HP Quality Centre 10, HPQC 11, HP ALM, Jira, Github

• Programming Languages: C, C++, Verilog HDL, Java, J2EE, JDBC, SQL, HTML, Gherkin

• Coding Tools: Eclipse, Eclipse Debugger, IE debugger for HTML, CSS, Cucumber

• Cell Phone Operating System: Android, iOS, Windows, Blackberry, Symbian

• Microsoft Office: Word, PowerPoint, SharePoint, Excel, Outlook, Exchange, Visio

• Operating System: Windows, MacOS, Linux, Unix, Android, iOS. CERTIFICATIONS

• Project Management Professional (PMP) Preparation- 40 PDU

• Scrum Master Accredited Certification™ (SMAC™)

• Six Sigma Certification- White Belt

• Certificate on Agile Delivery- Process and Management

• Certificate in Canadian Banking Systems

• Anti-Money Laundering and Anti-Terrorist Financing

• Source Code Management

• Fundamentals of Privacy and Information Risk Management EDUCATION

v Master of Applied Science & Engineering 08/2010

University of Windsor, Windsor, ON, Canada

v Bachelor of Science in Electronics Engineering 04/2008 North South University, Dhaka, Bangladesh

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