THENMALAR NAKKIRAN

Email: adbprt@r.postjobfree.com

Cell: +1-561-***-****

Objective:

Actively looking for a challenging role to best utilize my skills and abilities by taking up new responsibilities and assignments to achieve the goals of the organization and myself.

Professional Summary:

12+ years of QA experience in testing web based applications across Banking, Telecom, Health & Public Sector and CTRM (Commodity trading, transaction and risk management) industries

6+ years of SME experience in Telecommunication domain

6+ years of experience in managing offshore teams with no major escalations

5+ years of experience in Agile testing methodology (Salesforce & other Cloud based Applications)

Expertise in Manual Testing tools such as ALM, Rally, Rational Clear Quest & JIRA

Expertise in providing estimates for High Level & Low Level objects

Vast experience in preparing, executing Test Cases and Peer review tasks

Expertise in Defect Reporting, Defect Triage, and Defect Prioritization & Tracking

Extensive work experience in Sanity Testing, Regression Testing, Integration Testing, Functional testing & PROD Cutover Testing Activities

Hands-on with SDLC methodologies

Well experienced in Black Box and Grey Box Testing

Knowledge on RBT approach

Expertise in managing small to medium sized teams with client service delivery within stringent timelines

Professional Experience:

June 2007 – until date with Accenture Services Private Limited, Bangalore, India as Test Engineering Senior Analyst

Educational Qualification:

Bachelor of Science (Computer Science) from Kongunadu Arts & Science College (Autonomous) – Coimbatore, India. Passed with distinction.

Certifications:

Completed Agile Certification (Accenture internal certification from mylearning.accenture.com)

Certified Application Tester from Accenture Solutions Delivery Academy in partnership with The Massachusetts Institute of Technology’s office of Professional Education Programs (MIT PEP). Only 5% of employees in Accenture globally are ASDA Certified

Trainings attended:

SDLC methodologies

Agile Testing Strategy

Salesforce platform

Projects worked: (in the order of latest to oldest)

1.LDC V2 Agile (July 2018 ~ until date)

Client: Louis Dreyfus B.V

Role: Offshore Test Lead

Tools used: Visual Studio Team System (VSTS) & JIRA

Louis Dreyfus Company B.V. (LDC) is a global merchant firm that is involved in agriculture, food processing, international shipping, and finance. LDC V2 is a migration project from the legacy IT application to a sophisticated Cloud based web application platform to suit the dynamic and growing Business requirements.

Roles and Responsibilities:

Lead 2 medium sized scrum teams specialized in testing and responsible for Client service delivery

Created several IPT scenarios & driven them functionally along with the stake holders from Client teams

Managed 1 big release and participated in the plan, build, test, go-live & support agile phases

Involved in Requirement documentation along with Business Analysts

Worked in the areas for Test Data Management, Test Script preparation & review, Test execution and result validations per the requirement documentation

Was also a Defect Management Lead

2.Accenture CIO – Salesforce Platform (Jan 2016 ~ June 2018)

Client: Accenture

Role: Senior Test Engineering Analyst & Back up Test Lead

Tools used: Visual Studio & Accenture proprietary tools

CIO is a project that deals with a Salesforce based application that manages the Accenture client global engagement information like market research, bidding for potential projects, business statistics etc. and also maintains the E2E process from initiating a project to Marketing & Customer Satisfaction.

Roles and Responsibilities:

As a Tester:

Tested the End-to-End flow of Business requirement

Drafted multiple scenarios and Scripts to cover all the requirements

Tested the scripts, spotted the defects & got them fixed

Tested the different legacy interfaces and made sure all the requests, responses are flowing through the targeted systems as needed

Involve in project deployment activities by performing sanity testing

Delivered requirements on time

As a Back-Up Lead in the team:

Managed a team of 8 members

Assigned work load proportionally to the team members, tracked, reviewed & monitored the progress until client delivery

Provided testing estimates

Involved in the Transition calls with Biz Arch & Scrum Calls etc.

Co-ordinated with the Onshore Team for requirement analysis, change management etc.,

Reported the daily status to the Leadership teams

Involved in the PROD Cut-Over activities

3.PCEHR / AEM System Integration (Dec 2015 ~ Dec 2016)

Client: Australian Government

Role: Senior Tester & Defect Manager

Tools used: Accenture Internal QC tools & JIRA

PCEHR (Personally Controlled Electronic Health Records) is an Australian Government Project for which Accenture was an implementation partner throughout the Design, Build, Test & Support phases. Through this application citizens of Australia maintain their eHealth Records. There are 4 different portals developed/tested for this project (Admin, Consumer, Provider, and Support). These portals are designed to hold different levels of data and functionalities.

Roles and Responsibilities:

As a Tester:

Created Test plan & Script, Defect Management Templates; Created Initial test plan and developed test cases and test scripts manually

Used HP Quality Center to store all testing results, metrics, created Test Cases, and Reporting

Reviewed Business requirements, IT Design documents and prepared Test Plans which involved various Test Cases for all assigned module/projects; Review Test Requirements, Creating Test Plans and Test Strategy documents

Evaluated and documented actual test results against expected results

Tested the applications on mobile and tablet devices

Executed testing efforts for a number of concurrent functionalities across multiple browsers, operating systems and handheld mobile devices.

Tested the different legacy interfaces and make sure all the requests, responses are flowing through all the end systems correctly

Developed a Defects Tracking Log for the SharePoint Site to track defects while testing

Involved in UAT testing, SIT Testing, Regression Testing and Functional testing

Involved in project deployment activities by performing sanity testing

As a Defect Manager:

POC for Quality assurance (Execution & Defect Management) & report generation.

Tracked & reviewed the defects raised by the Testing Team on a daily basis and sent the defect status report. Send the defect list for the Build, Design & Release Management for the next day’sTriage Call.

Conducted daily Defect Triage calls & assign defects accordingly. Assign defects for retest, review work till closure.

Conducted Defect Prioritization calls with stake holders (Design, Build, and Test) to finalize on the priority of the defects. Reported the defect status to Onshore

4.NM & SIVAR SFDC (July 2011 ~ Jan 2015)

Client: Yellow Pages (AT&T USA)

Role: Offshore Test Lead

Tools used: HP Quality Centre & Rally

Yellow pages also known as YP is an advertising site which is very popular within the states of US which helps the owners to advertise their restaurants, automotive showrooms etc.

NMR project was an SFDC implementation for Yellowpages.com client. The client which is breaking off into an independent entity is utilizing salesforce.com which is a leading CRM application in the market. It is one of the premium applications for CRM on cloud. SFDC is one among the projects that follow Agile Processes.

SIVAR is a salesforce application through which the Account flows in Business n Social customers who buy the AT&T products like Network, Cloud products etc. It also mainly deals with the Newsroom creation where users can get the updates instantly that they are looking for.

Roles and Responsibilities:

As a Tester:

Tested the End-to-End flow of Business requirements

Gathered new requirements from Business. Drafted scenarios and Scripts to cover all the requirements

Tested the scripts, spot the defects & get them fixed

Tested the different legacy interfaces to make sure all the requests, responses are flowing through all the end systems correctly

Involved in project deployment activities by performing sanity testing

Executed test cases in HPQC pertaining to requirements for output results

Documented Defects in HPQC and exported the Defects into Excel documents as reports for presentations to be used by management

As a Test Lead (Offshore) in the team:

Managed a team size of 4 testers

Assigned task to the team, reviewed & monitored the progress and track it till completion

Created Test Plans, RTMs and provided testing estimates

Reported the status of the project / phases to the Leadership team

POC for Quality assurance of Execution, Defect Management and report generation.

5.CDT WorX, SALES FMO (ADOPT), SDP – IT (Jun 2007 ~ July 2011)

Client: AT&T USA

Role: Functional Test Analyst

Tools used: HP Quality Centre & Rally

CDT WorX - eCON ST (contract generation & management) is a high performance, rapid application development environment at AT&T for strategic IT projects. It is a web based software application that enforces and automates Information Technology and business related processes while providing Real-Time visibility and control over IT initiatives and operations. ADOPT (“AT&T Design Optimization and Pricing Tool”) is a Pricing Application which has ability to price multiple products as part of a single solution and support multiple solutions within an opportunity. All the prices related work is done in this tool. It involves the interaction with other tools/application like eCRM, eSIGN, IGLOO, CBUS etc

The goal of the Sales FMO Program is to effect a transformation from our current method of sales operations to a world leading customer and selling experience that provides a significant competitive advantage in the marketplace.

The objective of the Service Delivery Platform (SDP) component as part of the Project LightSpeed is to provide service provisioning, ordering and service activation capabilities for the following three SBC Light Speed services: IPTV, HSIA, WiFi and VoIP. SDP provides centralized service creation and service control for cross platform services, as well as product/package (content) management and user subscription management functionality. SDP is made up of the following sub components: LS Content Manager, MPS and SPP.

Roles and Responsibilities:

As a E2E Tester:

Tested the End-to-End flow of Business requirements

Gathered new requirements from E2E Designers and Component Designers

Communicate risk to producers, QA Leads and QA Manager as needed

Executed and update test cases for various test scenarios

Collaborated with other QA Analyst to ensure testing efforts remain on schedule

Provided Pass/Fail notifications of pre-released pages against a list of internal standards

As a SME:

Analyzed Customer requirements, Release Requirements & involved in estimations

Coordinated for offshore ramp up of the project and also give Knowledge Transfer (including new functionalities) as & when the new joiners joined the team

Reviewed the deliverables (like the Test Scenarios, Test Cases)

Tracked defects effectively and represent the status calls

Analyzed Logs/XML and work hand-in-hand with Component team.

Extended my support to get the critical issues fixed, when needed.

Involved in UAT support by working with the Onshore Team & also worked on major UAT Defects.

Achievements:

Acquired knowledge in the telecom services domain and played a SME role within AT&T projects

Contributed to several successful releases and 6 point releases in AT &T with no major issues

Received certificates of appreciation & recognition from Stake holders [AT&T] for excellence in work

Personal details:

Gender : Female

Date of Birth : 06-October-1986

Marital Status : Married

Languages Known : English, Tamil & Kannada

Residence Address : 3300, Hermosa Way, Apartment # 103

Palm Beach Gardens, FL 33410

Visa type : L2 with valid USA Employment Authorization Card available

I hereby declare that all the information provided above is true to the best of my knowledge. All the project specific information contained in this CV is deemed to be confidential and intended only for my career prospectus.

Sincerely Yours,

Thenmalar Nakkiran

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