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Customer Service Manager

Location:
Edmonton, AB, Canada
Posted:
February 10, 2020

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Resume:

Robin Williams

***** ** ** ********, ******* T*B 1J4 780-***-**** adbprh@r.postjobfree.com

Objective

On-going training and skill development with the purpose of obtaining valuable skills for future achievements. My goal is to provide excellent work ethics by being reliable and completing tasks within time restrictions.

SKILLS

Ensuring work is completed correctly and is of high quality

Attention to details and establishing positives results

Good organizational and time management skills

Specialized in maintaining a strong customer relationship

Working effectively with others to achieve common objectives

Understanding and sensitive to the feelings and attitudes of others in an unruffled manner

Enjoy working in a multicultural team environment

Emergency First Aid and AED

Microsoft Word

Forklift Operators

Outlook, Hotmail, Internet browsing

Physical Strength and Stamina

Strong Interpersonal Skills

Can Do Attitude

Teamwork and Self-motivated

Excellent Customer Service

Leadership with strong work ethic

H2S Alive

WORK EXPERIENCE

Git ER Done Janitorial 2017-2019

Manager

HR management

Customer Service

Sales

Scheduling of staff

Payroll

Training staff

Highway 9 2015-2017

Dispatcher/Driver

Coordinated deliveries

Customer Service

Taking orders

Organized routes

Ensuring deliveries completed in a timely manner within time restrictions

Rocket Express, Drayton Valley, Ab. 2014-2015

Dispatcher/Driver

Coordinated deliveries

Customer Service

Taking orders

Organized routes

Ensuring deliveries completed in a timely manner within time restrictions

GPS Distribution, Niagara Falls, ON 2010-2014

Driver

Customer Focus

Take time to understand customer’s concerns

Value the business relationship with the customer

Organized route to deliver newspapers to customers

Ensuring deliveries completed in a timely manner within time restrictions

Clean Care Maintenance, Ponoka, AB 2008-2010

Owner/Operator – Janitorial

Prepared sales proposal’s and providing clients with an estimate for service

Submit payroll to Ceridian’s NEBS PAYweb

Ordered Inventory when required

Hired and trained new employees for janitorial service and set weekly schedules

Providing clear instruction and expectations of duties

Assisting employees with the organization of duties when required

Activity involved with the day to day operation by providing service to clients alongside employees

Maintained equipment

Lloyd Karpet Kare, Ponoka, AB 2004 – 2008

Owner/Operator – Carpet Cleaner

Hired and trained new employees for Carpet Cleaning and set weekly schedules

Activity involved with the day to day operation by providing service to clients alongside employees

Weekly inventory counts to ensure enough of products were on hand

Ordered inventory when required

Providing clear instruction and expectations of duties

Assisting employees with the organization of duties when required

Maintained equipment

MainStreet Equity Corp, Calgary, AB 2000-2004

Resident Manager

Collected and deposited rental payments daily

Generated new business, set up appointments and conducted unit showings with prospective tenants,

Maintained flexibility to answer current and/or prospective tenant inquiries

Arrange move-out inspections and prepare move-out reports

Understood the company’s policies and legislative requirements and ensured that they were adhered to when dealing with customers

Taken application, done background checks, given eviction notices and evicted tenants for non-payment

Be proficient with various computer software programs (i.e. Outlook, Word)

Other duties as assigned

Education

James Fowler High School, Calgary, AB



Contact this candidate