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Sales Customer Service

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Posted:
February 10, 2020

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Resume:

PALLAVI CHAUHAN

*** *, **** ********** *, Dubai Silicon Oasis

Mobile: +971 058-***-****; 04- 4213265,

Email: adbpkz@r.postjobfree.com ; adbpkz@r.postjobfree.com

Objective: The sale begins when the customer says “Yes”.

Synopsis

A professional with over 15 years of experience who works to improve a firm's relationships with corporate clients. My profile shares the common goal of facilitating good relationships such that the organization maximizes the value of its client and maintains a good reputation. Passionately driven to nurture and grow Corporate Relations along with achieving Sales Targets set out as per annual plan, diverse experience in dealing with corporate clients.

Key Skills:

Sales & Marketing Operations Event Planning Strategic Planning Key Account Management B2B Selling Business Development Institutional Sales Team Management

Experience Summary

Company Name – Sea Pearl Events, Dubai,

Founder – Since August 2018, Dubai

Curating Events: To meet the clients' needs with impeccable attention to detail and execution.

Delivering events on time, within budget, that meet and exceed expectations.

Setting, communicating and maintaining timelines and priorities on every project

Communicating, maintaining and developing client relationships

Managing supplier relationships

Managing operational and administrative functions to ensure specific projects are delivered efficiently

Providing leadership, motivation, direction and support to the team.

Travelling to on-site inspections and project managing events.

Responsible for all project budgets from start to finish.

Ensuring excellent customer service and quality delivery.

Company Name - Pearl Academy, New Delhi, India

Vertical Head - Immersion Cell (Corporate Relations & Business Alliances)

Dates Employed- Jun 2015 – Oct 2017

Employment Duration - 2 yrs 4 months

* Head of Immersion Cell for tie ups across the globe with corporates' to provide a platform for live projects.

* Responsible for generating business and opportunities through regular interactions and meetings across industries.

* Understand and create opportunities for continuous expansion, generate new accounts for achieving target numbers.

* Spear headed industry engagement & business development.

* Responsible for mentoring, training and engaging students in activities for identification of career objectives.

* Responsible for Events & Industry Engagement.

* Responsible for the Placements of all the campuses of Pearl Academy across India.

* Educate market about the importance of Corporate Training & Executive Education.

*Analyse data, trends and client performance, develop solid strategic corporate sales plans and

prepare and conduct strategic pitches and consultative presentations.

* Building the relationship with the corporate clients.

* Lobbying with Human Resource and Marketing heads for various engagements and events.

* Monitoring client interface in order to understand requirements and getting the job done.

* Demonstrated ability to coordinate effectively with various clients and ensure an integrated sponsorship.

* Effective skills in identifying potential sponsorships and optimizing the opportunities via cold calling.

* Helping Alumni to flourish their business via exhibitions, events, live industry projects and workshops.

Company Name- Pearl Academy, New Delhi, India

Sr. Manager – Sales

Dates Employed - Feb 2006 – Jun 2015

Employment Duration - 9 yrs 5 months

*Responsible for making Live Presentations in Schools/ Colleges to explain them the various programmes and brand promotion.

*Responsible for participating in Marketing Activities & Education/Trade Fair/ other branding activities.

*Making the Sales & Marketing Plans for new, as well as current existing products and services.

*Ensures that all advertising, promotion materials and packaging follow the appropriate legal and partner approval protocols.

*Creating Channel Partners for the brand and ensuring the best results out of them.

Company Name - Management Education & Research Institute (G G S I P University), India

Student Counsellor & Placement Coordinator

Dates Employed - Aug 2003 – Apr 2005

Employment Duration - 1 yr 9 months

Company Name - Institute of Information Technology & Management (G G S I P University), India

Student Counselor

Dates Employed - Mar 2002 – Jul 2003

Employment Duration - 1 yr 5 months

Education

•M.A. in Mass Communication & Journalism from Nagaland University, India (2008-2010).

•B.Com (Pass) from University of Delhi, India (1998-2001).

•Secretarial Practice from Y.M.C.A. in 1998-99, India



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