PROFESSIONAL PROFILE

Extremely organised professional with over 10 years’ experience in executive management, meticulous and diligent, streamlining processes to enhance effectiveness

Interprets data and provides precise detailed analysis for senior management and members of the board

Adaptable and flexible, highly capable of assimilating to various high paced work environments, whilst producing efficient work that meets strict deadlines

Proficient in devising and executing strategic operational policies and procedures that assist senior management to work more effectively

Efficient administration skills including but not limited to: arranging schedules, organising events/diaries, managing and handling personal data PROFESSIONAL EXPERIENCE

Jan 2018

Present

Takaud Savings and Pensions

Office and Admin Manager reporting to CEO

Managing the day to day running of the CEO’s professional and personal affairs, providing high quality support at all times

Organising the schedule of the CEO and other Chief Executives, covering a number of areas such as: time management, coordination of activities, scheduling of appointments and making amendments when required

Monitoring correspondence such as calls, emails, post and fax, dealing with any queries and providing advice where necessary

Diligently producing detailed reports on assigned matters as requested by senior management

Arranging meetings, sending requests to parties concerned via email and recording detailed minutes as and when required

Implementing and controlling the filing system, ensuring orderly organisation of all documents throughout the office

Supervising staff, assisting with queries and resolving any issues/conflict when required

Managing all travel bookings across the business including: visas, plane tickets, hotel bookings and transportation

Assisting with office maintenance and upkeep, scrutinizing various installation systems, fixtures and fittings to the highest standard, whilst ensuring a safe working environment at all times

Supervising all support units throughout the business such as: managing stationary, car fleet, courier, freight equipment, fixed assets, art work, messengers and outsourcing

Assisting the finance team with assessing invoices, quotations and offers from contractors/suppliers to ensure correct costing has been applied before approval and payment

Sep 2016

Dec 2017

Takaud Management Executive Members (MEC)

Senior Executive Assistant to CEO

Organised and scheduled meetings for senior management and updated their calendars

Arranged, scheduled and prepared meetings, researched, produced reports and recoded detailed minutes

Booked business travel arrangements which included: flights, transportation, lodgings for senior management and other staff members RANA FAYEZ YOUNES

Office Manager

“MOTIVATED, PASSIONATE AND HARDWORKING, FOCUSED ON ENHANCING BUSINESS STANDARDS/PROCEDURES TO CREATE GROWTH AND ENCOURAGE POSITIVE CHANGE”

Target Job: Office Manager Administration Manager Manager Target Industry: Pensions Finance Aviation International Organisations

+973-**-******

adbpbl@r.postjobfree.com

Muharraq, Bahrain

Palestinian (born in Lebanon)

AREAS OF EXPERTISE

Management

Administration

Organisation

Planning

Research

Analysis

Supervision

Presentations

Finance

Translating

Travel Management

Executive Assistance

HR

Data Entry

Reporting

TRAINING COURSES

Awareness Session on AS9120:2010, Al Masader

Al Dualiyah for Environment and Quality System

Jan 2012

INFORMATION TECHNOLOGY SKILLS

Highly Proficient in: MS Office and Internet

Applications

EDUCATION

American University of Beirut

1999-2002

Qualification: Bachelor’s of Arts in Public

Administration

LANGUAGES

Arabic: Native

English: Fluent

Maintained office correspondence which included but was not limited to: franking and receiving post, crafting routing electronic correspondence, and maintaining social media presence

Assisted with reception duties where required, such as answering the phone where necessary, replying to emails etc.

Communicated effectively with board members, scheduled board meetings and arranged meeting agendas

Liaised with clients and business guests, organised refreshments and provided them with tours of the building and facilities

Solved IT problems and contacted the IT department where necessary

Managed projects and followed up with team members when required, recorded and reported findings to senior management Jul 2015

Sep 2016

Takaud Savings and Pensions Co. B.S.

Executive Assistant to CEO/Investment Placement and Wealth Management

Effectively managed office operations and procedures, anticipated and looked after all needs relating to the CEO

Produced and provided board packs as and when required for board meetings

Delegated various secretarial/administrative duties in the assigned company department, which included but was not limited to: answered telephones, took messages, translated Arabic to English to name a few

Organised the CEO’s calendar, updated movements, liaised with internal and external parties on behalf of the CEO, organised materials/refreshments for meetings and rescheduled where necessary

Assisted with the workload of the CEO, took initiative to take on extra task to relive his duties, provided communication links between the CEO and departmental heads

Produced and drafted letters from brief notes/verbal instructions as required. Proof read typed materials and submitted them for review to executive signatories

Supervised temporary/permanent secretarial staff when required Mar 2015

Jul 2015

Takaud Savings and Pensions Co B.S.C

Legal Support Officer for the General Counsel

Provided professional assistance to the General Counsel, organised and managed legal documentation

Maintained an inventory of all laws and regulations of CBB/other regulatory authorities and kept them filed and archived for any references needed

Assessed, monitored and updated the register for all contracts relating to the business, recorded expiry/renewal dates and updated them accordingly

Assisted the department in all administrative works which included but was not limited to: personnel, filing, bookings, travel arrangements etc.

Produced detailed documentation, briefing papers, reports and presentations

Organised and dealt with all incoming emails, faxes, post, replied to correspondence on behalf of senior management

Reviewed all outstanding issues and followed up with various different stakeholders to close off outstanding issues

Assisted with coordinating administrative duties related to the department and other functions throughout the business such as compliance audit and risk functions

Jul 2013

Mar 2015

Rotana Media Group (owned by HRH Alwaleed Bin Talal) Executive Secretary for the Executive Manager HR & Admin

Maintained the diary for the Executive Manager, coordinated and scheduled appointments/key business meetings as required, ensured all parties were kept up to date with any changes that occurred

Attended board meetings and accurately recorded minutes

Responsibilities included: screened calls, managed calendars, arranged travel, meetings, events, reports, financial data, training, and supervised and supported staff

Provided extensive support to management and was available 24/7, 7 days a week to meet the demands and requests of the business

Coordinated and directed office services such as: recorded budget preparation, personnel and housekeeping in order to provide assistance to executives

Prepared invoices, reports, memos, letters, financial statements and other documentation using MS Office applications Jan 2012

Apr 2013

Gulf Technics Co. B.S.C (Subsidiary Mumtalakat Holding) Executive Personal Assistant

Maintained and organised the CEO’s diary, coordinated and scheduled appointments and key business meetings as and when required, updated parties concerned and produced a detailed schedule

Organised travel arrangements on behalf of the CEO which included, visas, flight bookings, itineraries, hotel accommodations etc.

Reviewed, proof read, edited documents and prepared them to be signed off by signatories

Screened incoming faxes, emails and telephone calls on behalf of the office

Effectively drafted correspondence and complied reports on behalf of the CEO and senior management

Planned and coordinated complex travel arrangements for all executives which included but was not limited to: arranged meetings, booked flights and hotels

Oct 2008

Jan 2011

Gulf Air

Executive Assistant - Grooming Line Manager

Jul 2007

Oct 2008

Gulf Air

Cabin Senior

Jul 2004

Jul 2007

Gulf Air

Flight Attendant

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