PROFESSIONAL PROFILE
Extremely organised professional with over 10 years’ experience in executive management, meticulous and diligent, streamlining processes to enhance effectiveness
Interprets data and provides precise detailed analysis for senior management and members of the board
Adaptable and flexible, highly capable of assimilating to various high paced work environments, whilst producing efficient work that meets strict deadlines
Proficient in devising and executing strategic operational policies and procedures that assist senior management to work more effectively
Efficient administration skills including but not limited to: arranging schedules, organising events/diaries, managing and handling personal data PROFESSIONAL EXPERIENCE
Jan 2018
Present
Takaud Savings and Pensions
Office and Admin Manager reporting to CEO
Managing the day to day running of the CEO’s professional and personal affairs, providing high quality support at all times
Organising the schedule of the CEO and other Chief Executives, covering a number of areas such as: time management, coordination of activities, scheduling of appointments and making amendments when required
Monitoring correspondence such as calls, emails, post and fax, dealing with any queries and providing advice where necessary
Diligently producing detailed reports on assigned matters as requested by senior management
Arranging meetings, sending requests to parties concerned via email and recording detailed minutes as and when required
Implementing and controlling the filing system, ensuring orderly organisation of all documents throughout the office
Supervising staff, assisting with queries and resolving any issues/conflict when required
Managing all travel bookings across the business including: visas, plane tickets, hotel bookings and transportation
Assisting with office maintenance and upkeep, scrutinizing various installation systems, fixtures and fittings to the highest standard, whilst ensuring a safe working environment at all times
Supervising all support units throughout the business such as: managing stationary, car fleet, courier, freight equipment, fixed assets, art work, messengers and outsourcing
Assisting the finance team with assessing invoices, quotations and offers from contractors/suppliers to ensure correct costing has been applied before approval and payment
Sep 2016
Dec 2017
Takaud Management Executive Members (MEC)
Senior Executive Assistant to CEO
Organised and scheduled meetings for senior management and updated their calendars
Arranged, scheduled and prepared meetings, researched, produced reports and recoded detailed minutes
Booked business travel arrangements which included: flights, transportation, lodgings for senior management and other staff members RANA FAYEZ YOUNES
Office Manager
“MOTIVATED, PASSIONATE AND HARDWORKING, FOCUSED ON ENHANCING BUSINESS STANDARDS/PROCEDURES TO CREATE GROWTH AND ENCOURAGE POSITIVE CHANGE”
Target Job: Office Manager Administration Manager Manager Target Industry: Pensions Finance Aviation International Organisations
************@*****.***
Muharraq, Bahrain
Palestinian (born in Lebanon)
AREAS OF EXPERTISE
Management
Administration
Organisation
Planning
Research
Analysis
Supervision
Presentations
Finance
Translating
Travel Management
Executive Assistance
HR
Data Entry
Reporting
TRAINING COURSES
Awareness Session on AS9120:2010, Al Masader
Al Dualiyah for Environment and Quality System
Jan 2012
INFORMATION TECHNOLOGY SKILLS
Highly Proficient in: MS Office and Internet
Applications
EDUCATION
American University of Beirut
1999-2002
Qualification: Bachelor’s of Arts in Public
Administration
LANGUAGES
Arabic: Native
English: Fluent
Maintained office correspondence which included but was not limited to: franking and receiving post, crafting routing electronic correspondence, and maintaining social media presence
Assisted with reception duties where required, such as answering the phone where necessary, replying to emails etc.
Communicated effectively with board members, scheduled board meetings and arranged meeting agendas
Liaised with clients and business guests, organised refreshments and provided them with tours of the building and facilities
Solved IT problems and contacted the IT department where necessary
Managed projects and followed up with team members when required, recorded and reported findings to senior management Jul 2015
Sep 2016
Takaud Savings and Pensions Co. B.S.
Executive Assistant to CEO/Investment Placement and Wealth Management
Effectively managed office operations and procedures, anticipated and looked after all needs relating to the CEO
Produced and provided board packs as and when required for board meetings
Delegated various secretarial/administrative duties in the assigned company department, which included but was not limited to: answered telephones, took messages, translated Arabic to English to name a few
Organised the CEO’s calendar, updated movements, liaised with internal and external parties on behalf of the CEO, organised materials/refreshments for meetings and rescheduled where necessary
Assisted with the workload of the CEO, took initiative to take on extra task to relive his duties, provided communication links between the CEO and departmental heads
Produced and drafted letters from brief notes/verbal instructions as required. Proof read typed materials and submitted them for review to executive signatories
Supervised temporary/permanent secretarial staff when required Mar 2015
Jul 2015
Takaud Savings and Pensions Co B.S.C
Legal Support Officer for the General Counsel
Provided professional assistance to the General Counsel, organised and managed legal documentation
Maintained an inventory of all laws and regulations of CBB/other regulatory authorities and kept them filed and archived for any references needed
Assessed, monitored and updated the register for all contracts relating to the business, recorded expiry/renewal dates and updated them accordingly
Assisted the department in all administrative works which included but was not limited to: personnel, filing, bookings, travel arrangements etc.
Produced detailed documentation, briefing papers, reports and presentations
Organised and dealt with all incoming emails, faxes, post, replied to correspondence on behalf of senior management
Reviewed all outstanding issues and followed up with various different stakeholders to close off outstanding issues
Assisted with coordinating administrative duties related to the department and other functions throughout the business such as compliance audit and risk functions
Jul 2013
Mar 2015
Rotana Media Group (owned by HRH Alwaleed Bin Talal) Executive Secretary for the Executive Manager HR & Admin
Maintained the diary for the Executive Manager, coordinated and scheduled appointments/key business meetings as required, ensured all parties were kept up to date with any changes that occurred
Attended board meetings and accurately recorded minutes
Responsibilities included: screened calls, managed calendars, arranged travel, meetings, events, reports, financial data, training, and supervised and supported staff
Provided extensive support to management and was available 24/7, 7 days a week to meet the demands and requests of the business
Coordinated and directed office services such as: recorded budget preparation, personnel and housekeeping in order to provide assistance to executives
Prepared invoices, reports, memos, letters, financial statements and other documentation using MS Office applications Jan 2012
Apr 2013
Gulf Technics Co. B.S.C (Subsidiary Mumtalakat Holding) Executive Personal Assistant
Maintained and organised the CEO’s diary, coordinated and scheduled appointments and key business meetings as and when required, updated parties concerned and produced a detailed schedule
Organised travel arrangements on behalf of the CEO which included, visas, flight bookings, itineraries, hotel accommodations etc.
Reviewed, proof read, edited documents and prepared them to be signed off by signatories
Screened incoming faxes, emails and telephone calls on behalf of the office
Effectively drafted correspondence and complied reports on behalf of the CEO and senior management
Planned and coordinated complex travel arrangements for all executives which included but was not limited to: arranged meetings, booked flights and hotels
Oct 2008
Jan 2011
Gulf Air
Executive Assistant - Grooming Line Manager
Jul 2007
Oct 2008
Gulf Air
Cabin Senior
Jul 2004
Jul 2007
Gulf Air
Flight Attendant