NAGENDER KUMAR

Mobile: 099********

E-Mail: adbp7q@r.postjobfree.com

CAREER OBJECTIVE

Applying my leadership skill to motivate co-workers and staff to perform at their best abilities to produce solid, continued growth of the organization clientele.

CORE COMPETENCIES

Hospitality Management

Front- & Back-of-House Operations

Teambuilding/Training/Supervision

Inventory Management

Guest Service Excellence

Multi outlet Operations

Strategic Marketing & Sales

Profit & Growth Strategies

KEY SKILLS

Good interpersonal and communication skills

Good presentation abilities and exceptional documentation skills.

Ability to organize and possess multi-tasking skills.

Results driven, focused, detail oriented and determined performer with exemplary work ethics offering the highest levels of integrity, initiative, resourcefulness, consistency and diligence.

Possess effective analytical, innovative and proactive skills to solve the complex problems.

PROFESSIONAL EXPERIENCE

BPR Contractors and construction, New Delhi.

Duration : February 2019 till date

Current Position : Site Manager

Areas of Responsibility

Customer and Clint Dealing

Maintaining cash flow of project

Maintaining labour wages and payments

Maintaining material stocks

Maintaining attendance

Devine Stay Hotel, Gurugram, Haryana.

Duration : January 2018 to December 2018

Current Position : Assistant Manager

Areas of Responsibility

Maximize revenue & profitability of the Outlet through best of class product & service standards in order to dazzle & delight the customer.

Training all F&B team members on existing and new products, as well as selling techniques and any other necessary training.

Constantly reviewing guest feedback, planning and implementing corrective action if needed to ensure guest satisfaction.

Implement systems and procedures that achieve cost efficiency and guest satisfaction.

Responsible of doing market sales and business survey every three months for hotels in city.

Identifying F&B gaps, making improvements in sale through marketing, promotions in outlet.

Monitoring guest satisfaction.

PIccadily Hotel, Janak Puri, New Delhi, India

Duration: May 2013 to October 2017

Position Held: Food and Beverage Executive

Areas of responsibility:

Malt & Co. Bar, Twenty 9 Restaurant (Coffee shop), In room dinning, Zune (Indian fine dinning restaurant)

Worked as a F&B Executive with the all Restaurant and Bar.

Which has best and limited selection of single malt Whiskey and all other sprits in bar and coffee shop awarded Gold spoon from Groupon and also awarded best hotel in west zone in mice category.

Focusing in Food and Beverage cost control

Giving maximum efforts in achieving the MTD and YTD sale and cover target.

Maintaining the guest data and updating it daily.

Involved in checking the inventory of cutlery, crockery, linen, food and beverage (Alcoholic and Non Alcoholic) etc. maintained by assigned steward

Checking the guest satisfaction level.

To conduct briefing on the daily basis

Hilton, Janak Puri, New Delhi, India – Flagship Property of Hilton in India

Duration: April 2012 to April 2013

Position Held: F&B Assistant

Areas of responsibility:

Malt & Co. Bar

Worked as a F&B assistant with the Malt & Co. Bar which has best and limited selection of single malt Whiskey and all other sprits

TRAININGS UNDERTAKEN

Industrial Training (Six Months)

Heritage Village Hotel And Resort (Select Group Of hotel)

Worked as an industrial trainee in four major departments of the hotel.

Vocational Training (One Month)

Done vocational training from Taj Umaid bhawan Palace, Jodhpur in Food and Beverage Service.

TRAININGS UNDERTAKEN

SCHOLASTICS

Bachelor Of Arts in Hospitality Management Affiliated with Napier University Scotland, U.K (2007-2010).

International Institute of Hotel Management, Badarpur, New Delhi.

Bachelor of Arts 2009-2012

Delhi University

12th Commerce:

CBSE Board 2006

10th:

CBSE Board 2004

SOFTWARE SKILLS: Comprehensive exposure to MS Excel, MS word & MS power point.

PERSONAL DOSSIER

Date of Birth : 13h August 1988

Address : C-4/73, Nangali Vihar Extn. Najafgarh, New Delhi, Pin-110043

Languages Known : English & Hindi

(Written & Spoken)

Date:-

Place:- (Nagender Kumar)

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