Joseph K Danso

**** ******* **** *****

Schaumburg, 60194

Mobile: 847-***-****

Email: adbp7f@r.postjobfree.com

I have over 17 years of information technology experience, as well as leadership, analytical, problem-solving and technical skills. I also possess strong interpersonal, communication and team player skills. I continue to receive training in management and project management through courses and business experience. I am interested in new challenges and opportunities in the IT field.

TECHNICAL SKILLS

Installing, configuring and supporting Microsoft Wintel based servers running 2000, 2003 2008, 2012 and Windows 2016 server operating systems

Supporting Active Directory, Citrix, and Vmware

Installing, configuring and supporting Windows file servers with DFS and print servers.

Supporting Internet technologies TCP/IP, DNS, HTTP, FTP, SMTP, WINS, and DHCP

Providing support for IBM, HP/COMPAQ and DELL hardware for both standalone and Blade systems

Installing, testing and implementing new systems, hardware, software running

Microsoft operating systems and VMWARE ESX hosts.

Configuring and Supporting Microsoft SQL clusters

Designing, installing, configuring and supporting VMWARE in enterprise level environment

VMWARE implementation on both SAN and ISCSI hardware platforms

Installing and supporting Symantec Netbackup and Tivoli TSM backup. Solutions.

Supporting CLOUD based open source Xen running CENTOS 5.5

Experience administering and optimizing VMware ESX 4.0, ESXi 5.5, 6.0 and vSphere 5.5, 6.0, 6.5 and 6.7 in a corporate data center environment while supporting 3,000 plus Windows and Linux virtual servers

Experience in installing, configuring optimizing and supporting VMware ESX 4.0, ESXi 5.5, ESXi 6.0, ESXi 6.5 and 6.7 for utilization of SAN and ISCSI storage devices

Experience in designing virtual infrastructure to scale to company demands

Installing, configuring and supporting Citrix Xendesktop 7.5 and up

Installing, configuring and supporting RightFax enterprise fax solution

Deploying and supporting Windows servers in Amazon AWS

Deploying and supporting Windows VM in Nutanix Cloud computing environment

Deploying and supporting ESXi hosts on Cisco UCS hardware.

PROFESSIONAL SKILLS

Planning, coordinating and implementing projects

Training of other technical staff to increase efficiency

Preparing technical documentation for other technical staff and new Employees

Prepared monthly metric and report for a technical teams and management

Coordinating and implementing of change management

Good oral and written communication skills and strong interpersonal skills.

Strong analytical and organizational skills

Working with business teams to translate their business requirements into technical solutions.

WORK EXPERIENCE:

CONNECTION INC., (WW Grainger Corp. Lake Forest IL)

Senior Systems Engineer– July 2018 to present

RESPONSIBILITIES:

• Supporting/maintaining Microsoft/Intel base servers in an enterprise environment

• Participate in 24x7 on-call pager support rotation for Grainger 2 main Data centers and remote location the US and International locations

Windows security patching using Windows Server Update Services (WSUS)

• Work on projects installing new and supporting ESXi host and Windows servers on Cisco UCS, HP blade systems and Standalone hardware

• Installing, configuring and supporting Microsoft Wintel based servers running 2000, 2003, 2008, 2012 and 2016 server operating systems

• Deploying and supporting Windows VM in Nutanix Cloud computing environment

• Supporting Windows servers Dell Cloud Snapshot Manager

• Supporting Internet technologies TCP/IP, DNS, HTTP, FTP, SMTP, WINS, and DHCP

• Providing support for Cisco UCS, HP blade systems and standalone hardware both domestic and international locations

• Installing, testing and implementing new systems, hardware, software running

Microsoft operating systems and VMWARE ESX hosts.

• Configuring and Supporting Microsoft SQL clusters

• Designing, configuring and supporting VMWARE in enterprise level environment

• VMWARE implementation on both SAN and ISCSI Storage hardware platforms

• Installing and supporting EMC Avamar backup.

• Deploying and support Symantec security clients on Windows servers

• Deploying, administering and optimizing VMware ESXi 6.5 and 6.7 in a corporate data

center environment supporting over 3,000 plus virtual servers

• Supporting Windows servers in Amazon Web Services (AWS)

TATA CONSULTANCY SERVICES (Sears account Hoffman Estates IL)

Technical Lead– September 2016 to July 2018

RESPONSIBILITIES:

• Supporting/maintaining Microsoft/Intel base servers in an enterprise environment

• Participate in 24x7 on-call pager support rotation for Hoffman and remote centers

Windows security patch management using both shavlik patch management tool and

• Work on projects installing new Windows servers on IBM, HP/COMPAQ and DELL hardware platforms

• Installing, configuring and supporting Microsoft Wintel based servers running 2000, 2003, 2008 and 2012 server operating systems

• Supporting Active Directory,

Deploying and supporting Citrix XenApp and XenDesktop 7.8 farm

• Supporting Internet technologies TCP/IP, DNS, HTTP, FTP, SMTP, WINS, and DHCP

• Providing support for IBM, HP/COMPAQ and DELL hardware for both standalone servers and Blade systems

• Installing, testing and implementing new systems, hardware, software running

Microsoft operating systems and VMWARE ESX hosts.

• Configuring and Supporting Microsoft SQL clusters

• Designing, configuring and supporting VMWARE in enterprise level environment

• VMWARE implementation on both SAN and ISCSI hardware platforms

• Installing and supporting Veritas Netback and Tivoli TSM backup.

• Supporting CLOUD based open source Xen running CENTOS

• Experience administering and optimizing VMware ESX 4.0, ESXi 5.5,ESXi 6.0 and ESXi 6.5 in a corporate data center environment while supporting 1,00 plus virtual servers

• Experience in optimizing VMware ESX for utilization of SAN and ISCSI storage

• Experience in designing virtual infrastructure to scale to company demands

• Installing, configuring and supporting RightFax enterprise fax solution

• HPE Virtual Storage Appliance, design, deployment and support in Vmware.

• Supporting Windows servers in Amazon Web Services (AWS)

• As team lead for junior engineers offshore

SEARS HOLDONGS MANAGEMENT CORPORATION-Hoffman Estates IL

Senior Technologist – October 2005 to September 2016

RESPONSIBILITIES:

Supporting/maintaining Microsoft/Intel base servers in an enterprise environment

Participate in 24x7 on-call pager support rotation for Hoffman and remote centers

Windows security patch management using both shavlik patch management tool and Bigfix

Work on projects installing new Windows OS on IBM, HP/COMPAQ and DELL hardware platforms

Installing, configuring and supporting Microsoft Wintel based servers running 2003, 2008 and 2012 server operating systems

Supporting Active Directory, Citrix, IIS

Supporting Internet technologies TCP/IP, DNS, HTTP, FTP, SMTP, WINS, and DHCP

Providing support for IBM, HP/COMPAQ and DELL hardware for both standalone servers and Blade systems

Installing, testing and implementing new systems, hardware, software running

Microsoft operating systems and VMWARE ESX hosts.

Configuring and Supporting Microsoft SQL clusters

Designing, configuring and supporting VMWARE in enterprise level environment

VMWARE implementation on both SAN and ISCSI hardware platforms

Installing and supporting Veritas Netback and Tivoli TSM backup.

Supporting CLOUD based open source Xen running CENTOS

Experience administering and optimizing VMware ESX 4.0, ESXi 5.5 and ESXi 6.0 in a corporate data center environment while supporting 4000 plus virtual servers

Experience in optimizing VMware ESX for utilization of SAN and ISCSI storage

Experience in designing virtual infrastructure to scale to company demands

Installing, configuring and supporting RightFax enterprise fax solution

Mentoring new hire and junior engineers

COMPUTER SCIENCES CORPORATION. (Sears account) Hoffman Estates IL.

IT Systems Engineer – June 2004 to September 2005

RESPONSIBILITIES:

Supported over 1300 Wintel servers (NT4.0, 2000 and 2003)

Participate in 24x7 on-call pager support rotation for Hoffman and remote centers

Account administration of users in both NT 4.0 and Active Directory domains.

Consolidated and migrated Windows NT 4.0 servers to 2000 and 2003 server platforms.

Deployed security patches to over 1400 servers supported by my team in Wintel environment.

Installed and configured HP/Compaq, IBM and Dell servers

COMPUTER SCIENCES CORPORATION. (Motorola account) Arlington Heights IL.

IT Systems Engineer – June 2003 to September 2005

RESPONSIBILITIES:

Maintained file, web print and share server’s operability within campuses.

Implemented domain migration from NT 4.0 to Windows 2000 domains to Active Directory.

Administered client accounts and workstations in mixed domains (Windows NT, 2000 and 2003 servers, and XP).

Provide Level/Tier 3 support for 12,000 plus desktop users.

Administered Active Directory Services (OU administrator) and Windows Clustering.

Prepared technical documentation for other team members and new hire

On-call 24x7 Server support for over 2000 servers local and oversea.

Level 3 e-business web solutions support.

Creating new web sites and update existing ones in IIS 5 and 6 on Windows .net framework.

Monitored & troubleshooting IIS related issues and daily operations of web sites

Performed patching of Windows/Intel platform

Installed and configured Symantec Anti-Virus on over 2000 Windows servers

Performed IT security policy auditing

Participated in LAN and WAN support.

MOTOROLA, INC. Arlington Heights, IL

IT Systems Engineer – January 2000 to May 2003

RESPONSIBILITIES:

Maintained file, web print and share server’s operability within campuses.

Implemented domain migration from NT 4.0 to Windows 2000 domains to Active Directory.

Administered client accounts and workstations in mixed domains (Windows NT, 2000 and 2003 servers, and XP).

Provide Level/Tier 3 support for 12,000 plus desktop users.

Administered Active Directory Services (OU administrator) and Windows Clustering.

Prepared technical documentation for other team members and new hire

On-call 24x7 Server support for over 2000 servers local and oversea.

Level 3 e-business web solutions support.

Creating new web sites and update existing ones in IIS 5 and 6 on Windows .net framework.

Monitored & troubleshooting IIS related issues and daily operations of web sites

Performed patching of Windows/Intel platform

Installed and configured Symantec Anti-Virus on over 2000 Windows servers

Performed IT security policy auditing

Participated in LAN and WAN support.

EDUCATION:

Roosevelt University, Chicago, IL

Master of Business Administration (MBA) in Information Systems - 2002

DePaul University, Chicago, IL

Bachelor of Science in Mathematics and Minor in Accounting - June 1999

CERTIFICATIONS

AWS Certified SysOps Administrator – Associate

VMware Certified Professional - Data Center Virtualization 2020 (VCP)

Windows 2008 MCITP

VMWARE Certified Professional (VCP 4.0, 5.0 and 6.0)

Citrix 5.0 Certified

Citrix CCA-V 7.6

Six Sigma Green Belt training certificate

REFERENCES: Available upon request.

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