PERSONAL DATA

Date of Birth: ** September ****

Gender: Female

Nationality : Kenyan

Marital status: Single

QUALITIES & CAREER OBJECTIVE

Dynamic, detail-oriented professional with 4 years + supervising experience in the cleaning industry. Strong organization and multi-tasking skills as well as superior time and resource management capabilities. Dedicated to completing tasks on time and surpass expectations. Able to excel in a fast-paced high pressure environment.

PROFESSIONAL SKILLS AND CAPABILITIES

Close attention to detail

Comprehensive knowledge of housekeeping practices and procedures

Extensive knowledge of housekeeping materials, tools, and equipment

Ability to manage effectively under cost management situations

Ability to work in multinational environment, with wide exposure to various cultures and customs

Ability to work under strong pressure and limited timing

Ability to meet tight reporting schedule

Integrity and tact.

Excellent monitoring, supervisory, and the ability to coordinate with the staff in various activities

Computer literate with knowledge on Microsoft office package (MS words, MS excel, Power point etc.)

Educational Background

MOUNTAIN KENYA UNIVERSITY SEPT 2012 – AUG 2013.

Diploma in Special Education.

COMBONI POLYTECHNIC JAN 2012 – JUNE 2012.

Certificate in computer applications and packages.

ST MICHEAL GIRLS HIGH SCHOOL 2007 -2010.

Kenya Certificate of Secondary Education

GILGIL TOWNSHIP PRIMARY SCHOOL 1999 – 2006

Kenya Certificate of primary school.

TRAINING

Train about cleaning machinery TENNANT – T20, S30, T12, T7, 5680, T1, E5, T5, V14, F12.KARCHER – Ride-on B150, KM 105/100 RD, B 250 Scrubber dryer, B 40 C/W, wet & dry NT 35/1, Puzzi 10/2 Carpet Cleaner, High pressure, Blower AB 84 3000 CFM.

NILFISK- Vacuum Cleaner.

Train about chemicals, Ecolab, Diversey Assigned the area operation manager in housekeeping related objects

First Aid and Fire Fighting training certified

Airport rules and regulations

Commutations skills, spill kit, manual handling, customer handling etc.

PROFESSIONAL EXPERIENCE

Tanzifco facilities company.

Project- Hammad medical cooperation.

POSITION: Supervisor

December -2019 till Date.

KEY RESPONSIBILITIES

Conducting daily briefing of all cleaners and allocating areas.

Checking personal hygiene and grooming of all cleaners in the beginning of each shift.

Allocates or assigns cleaning staffs for the covering areas /areas of responsibility.

Check Inspects cleaning staffs works are in conformance to the cleanliness standard.

Notifies the APM/Amon any damages deficits and disturbances on the cleaning machineries items provided by the company.

Checking daily endorsement register for shift handover.

Ensuring cleaners are using appropriate PPE as per the safety guidelines.

Ensures that checklist (toilet checklist) and the required time of visit is being followed by the assigned cleaning staffs.

Facilities Management and Maintenance (FMM), Qatar

Project- Hamad International Airport (PTC complex)

POSITION: Acting team leader

May 2017 – 31 August 2019

KEY RESPONSIBILITIES

Check the number of employees who report for duty as specified in the duty roaster and ensure that they sign in and out their attendance.

conduct team briefings ensuring all staffs are compliant with grooming and hygiene standard

Assign the work allocation and ensure they have the appropriate PPE tools, Equipment’s and cleaning materials to start work on time.

Inspect that all cleaning is carried out in link with risk assessment, COSHH and PPE requirements.

Attend safety meeting and training sessions and operate in accordance with the instruction received.

Accept Responsibilities for the safe guard and control of all company assets in an efficient way to meet procedures and departmental budgets.

Asses and provide feedback on the performance of housekeeping employees, identify areas of improvements and implement immediate corrective action.

Train Coach, mentor, develop and motive employees to meet and exceed companies and customer expectations.

Preparing work schedules and checklist & preparing monthly housekeeping Reports.

Maintain Records in the assigned area for communication, improvement and audit purposes.

Responsible for client walk around Inspections, Audit, management support, cleaning inspections, asset management, incident and accidents, Health and safety.

FRECI HOTEL-NAIROBI KENYA.

POSITION: Room Attendant

December 2015 – January 2017

Key Responsibilities:

Greeting guests and responding to queries

Emptying trash containers and ashtrays

Vacuuming carpets.

Sweeping and mopping floors.

Utilized cleaning supplies and equipment to provide a safe and sanitary environment for all guest and staff.

Carrying out various cleaning tasks.

Disinfecting and deodorizing toilet bowls and lavatories.

Ensuring that housekeeping materials and equipment are maintained and used correctly.

Managing all handovers in a professional manner.

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