IT Security Analyst
Resume:
Michael S. Reid
adbov4@r.postjobfree.com
Last Updated Thursday, December 19, 2019
Dear Madame/Sir:
It is with a great interest that I have attached my resume in response to your employment opportunity. I feel that my background may be an excellent fit with your desired requirements and with my IT background, I believe that I would be a strong addition to your company. I am extremely out-going and I have the confidence to conquer many new challenges that are set before me. I travelled around the United States and Canada for College and University and ended up in the great province of Alberta. My studies included Criminal Justice, Business Administration, and English which has given me the ability to communicate effectively with individuals in many different environments.
My experience includes a wide range of responsibilities from IT Security Analyst, IT Business Systems Manager and oversight of ERP, Application Development, Site Supervisor, IT forensics/investigations, Technical Support, Billing, Administration, and Help Desk Support. I have an NCSO Designation in Health and Safety with 3 years of labor experience in the oil field in the area of upstream and downstream oil production. I work hard for my employers and harder for my customers because I know the value of a dollar. I believe that my successes both academically and professionally sets me apart from other candidates. I have worked very hard to learn as much as I can about as many aspects of business and IT. My success is a direct reflection of my hard work and discipline that I can share as a new employee of your company.
I look forward to the opportunity to meet with you and discuss my employment opportunities. Kindest Regards,
Michael Reid
Michael S. Reid
adbov4@r.postjobfree.com
Last Updated Thursday, December 19, 2019
Profile
I am an IT Security Analyst with more than 15 years of experience in various professional settings such as; group and independent security positions, oversight of NOC activities, IT Auditor, Support Specialist and Business Systems Specialist roles. I have been a technical lead for large and small IT projects and have a passion for cybersecurity. I am seeking an environment that demands strong analytical skill, technical skill, independent thinking, productivity, and employees can contribute ideas equally. Skills Summary
• Strong public speaker with the ability to act as a representative for your company.
• Experience in fast-paced professional work environments with tight deadlines and the ability to adapt to shifting projects or project requirements.
• Experience in many different roles, in various industries of business including; supervisory positions, contractual positions, sales, customer service, labor, and technical work.
• Great interpersonal skills with the ability to communicate professionally with customers, principals, and technically savvy groups of individuals. Education
5 Years University and College Education (USA and Canada) o 2 Yr. Associate of Science Degree in Business Administration - Tidewater Community College - Virginia Beach, VA (Dean's List Honours 3.5GPA)
– 3 courses left until completion
o 1 Yr. Criminal Justice - Radford University - Radford, VA (3.5GPA) o 2 Yr. English – Trent University – Ontario, Canada (Honours) Certification and Training
IT Specific:
Microsoft Azure – 2019
Microsoft Flow – 2019
Microsoft PowerApps – 2019
Microsoft SharePoint Developer Training
ISACA Member from 2014 - Present
ISF Member from 2019 – Present
ISF On-Site Training 2019
ITIL Certification 2014 – Present
SolarWinds NOC
General:
National Construction Safety Officer (NCSO) Designation as of 2014 (not active) Flag Persons, TDG, and WHMIS class trainer - Certification through the ACSA to train. First Aid and CPR Certified
Driver Improvement Training with GZ License
Certifications that are not listed above associated to Safety are available upon request. Michael S. Reid
adbov4@r.postjobfree.com
Last Updated Thursday, December 19, 2019
Technical Summary (Proficiency with the following) Application Development: PowerApps and Microsoft Flows. Audio/Visual: Breeze, Clickshare, Conference Call Lines, Jabra, IPhones, Microphones (both XLR and 3mm), Projectors, SteelSeries Room Wizards, Televisions.
Client Support Software: RDP, SCCM, LogMeIn, Teams, GoToMeeting, PC Anywhere, Skype and Skype for Business, TrackIT Helpdesk Software, SysAid Helpdesk Software, PHP Live.
Databases: CDS (Common Data Services), IBM DB2, SQL, MySQL, MS Access, MS Excel, IBM U2, ACT!.
ERP: CDK, DIS and Rinax.
Hardware: Build, deploy, diagnose, maintain, repair, Windows based laptops and desktops.
Networking: Cabling, Patching, Ruckus/Cisco AP Installation and maintenance, Virtual Private Networks (VPN), Cisco AnyConnect, F5 VPN, and peripheral devices. Network architecture, setup, deployment, and troubleshooting (TCP/IP) as well as virtual appliances through FTP/SSH.
Operating systems: Microsoft Windows 95 / 98 / 2000 / Professional / XP / Vista / Windows 7 / Windows 8 / Windows 10.
Security Tools: ADManage Engine, AirWatch ECM/MDM, Cisco Umbrella, Cisco FirePower, IronScales, Malwarebytes Agent, MBAM Console, Nessus, SCEP, WireShark.
Software/Packages: Adobe Creative Suite, IBM Green Screen, Microsoft Office Suite, MS Planner, MS Project, NitroPDF, SnapComms, Visio. Web Oriented: Office365, Office 365 Security and Compliance Center, SharePoint Developer.
Video Editing: Sony Vegas Video, Green/Blue Screens, OBS Broadcasting, Webcams, YouTube and Content distribution.
Michael S. Reid
adbov4@r.postjobfree.com
Last Updated Thursday, December 19, 2019
Professional Experience
Rocky Mountain Equipment, Ltd., Canada
IT, Security Analyst
Oct. 2014 – Feb. 2020 (5 years 5 months)
Responsibilities:
• Achieved higher levels of enterprise security by information sharing, such as developing KPI’s, producing awareness material, and performing simulated phishing tests.
• Daily security event monitoring which includes but is not limited to prevention of phishing attacks, responding to IPS/IDS events, malware/virus events, and documenting all events into a manual SIEM.
• Ensure the confidentiality, integrity and availability of the data residing on or transmitted to/from/through enterprise workstations, servers, databases and other data repositories.
• Performed Cyber Security health assessment benchmarks to help assess current levels to assist in establishing target levels.
• Ability to quickly develop SOPs, Runbooks, Plans, Diagrams, and technical documentation.
• Design, implementation, and maintenance of a strong audit program which was comprised of ITGCs for CSOX, CASL, GDPR, PII controls and Organization Policies.
• Design, implementation, and maintenance of a Cyber Program which includes procedures, inter-departmental communications, and runbooks.
• Regularly revising plans and procedures to respond to new attacks and threat vectors.
• Development, design, and rollout of specialized applications to improve efficiencies. (PII Change App, Banking Change App, After Hours Log App)
• Performed various roles prior to being promoted to IT Security Analyst which included management of Help Desk staff, the enterprise ERP, and Application Development. Tower Benefit Consultants, Inc., USA
IT Consulting Services
Dec. 2004 – Present (15 years)
Responsibilities:
• Providing IT consulting services on a permanent contractual retainer.
• Coordinating with Network Administrators, PHP/Java Developers and Insurance Brokers/Agents to create insurance websites and CMS solutions.
• Develop internet and tangible marketing solutions for the client and their clients.
• Maintenance of content management systems and websites for clients and sub-content for clients of clients to view their insurance benefit programs.
• Creation of electronic surveys used by UBA to determine geographic insurance trends and to provide solutions for insurance consultants to offer lower premiums.
• Occasional on-site hardware support and technical installation services. Michael S. Reid
adbov4@r.postjobfree.com
Last Updated Thursday, December 19, 2019
BestBuy, Canada
Computer Sales
Mar. 2014 – Mar. 2015 (1 year)
Responsibilities:
• Assisting customers in meeting their technical needs, which in some cases meant educating and not necessarily selling.
• Assisting Geek Squad with product and technical questions.
• Performing day-to-day sales operations as well as maintaining a knowledge of upcoming products.
Essential, Essential Well Service
Floorhand
Oct. 2012 – Mar. 2014 (1 year 5 months)
Responsibilities:
• Experience derricking, working with high pressures, manipulating oilfield pipe and tools, proper rigging techniques, driving in convoys, and manual labour.
• Coordinating 3rd party services in safe work practices and documentation.
• Confined Space entry under supplied air which included H2S atmospheric testing.
• Documentation of all safety meetings, tailgate meetings, JSA, and assisting in the interpretation of Alberta’s Occupational Health and Safety legislation.
• Accident investigation, hazard alerts, and working with MEG Safety Coordinators to determine underlying causes for incidents and assisting in follow up investigations.
• Working in extreme temperatures and other dangerous or undesirable conditions. Extra-Curricular Activities and Other Achievements I have operated a sole proprietorship since 2004 developing various IT and internet based solutions, Health and Safety solutions, and have had broadcasts to large online audiences. References, Extended Job History (prior to 2012), Volunteer History, and Extensive Safety Certifications that are not listed above can be made available upon request.
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