Aisha Alam
Digdaga, RAK Airport Road,
Ras Al Khaimah, UAE
*** – 811 9878, 056 – 458 6000
******************@*****.***
Career Objective:
A job that requires an ambitious and career conscious person where education, experience and training will be utilized towards continual growth and advancement.
Summary Qualification:
Administrative Experience
Exceptional Organisational Skills
Outstanding Public Relations and Communication Skills
Extensive experience in facilitating operational procedures. Respond to customer complaints; resolve problem elements; interact with credit department to ascertain customer account status. Handle sourcing of vendors, purchasing, correspondence, and inventory & leave application control.
Skill/Experience:
1.Account Assistant – Coast General Trading Company
Performed accounts payable functions for construction expenses.
Managed vendor accounts, generating weekly on demand cheques.
Managed financial departments with responsibility for Budgets, Forecasting, Payroll, Accounts Payable and Receivable.
Created budgets and forecasts for the management group.
From [2007] to [2008]
3.
Purchase Officer - RAK Airways
From [2008] to [2010]
Analyse price proposals, financial reports, and other information to determine reasonable prices
Negotiate contracts on behalf of their organization
Attend meetings, trade shows, and conferences to learn about new industry trends and make contacts with suppliers
Meet with staff and vendors to discuss defective or unacceptable goods or services and determine corrective action
Evaluate and monitor contracts to be sure that vendors and supplies comply with the terms and conditions of the contract and to determine the need for changes
Maintain and review records of items bought, costs, deliveries, product performance, and inventories
Work out agreements with suppliers, such as when products will be delivered
Evaluate suppliers based on price, quality, and delivery speed
Interview vendors and visit suppliers' plants and distribution canters to examine and learn about products, services, and prices
4.
Marine Agency Operation Assistant – JKA Shipping Agency
Bunker arrangement for vessel
Coordination with Bunker company
Crew list English – Arabic
Inward & outward clearance, Estimate time of Tug & Barge arrival
Communicate with Tower for update of berthing our vessel.
From [2010] to [2011]
5.
Secretory / Receptionist – Shin Yang Group of Companies (Sister Company)
Prepared and organized paperwork and other materials as needed for meetings, conferences, travel arrangements and expenses reports.
Maintained office scheduling and event calendars.
Composed, typed, and distributed meeting agendas and minutes, routine correspondences and reports.
Set up and handled incoming mail and office filing systems.
Collected and coordinated the flow of internal and external information.
Managed office equipment and office space.
Established the administrative work procedures for tracking staff’s daily tasks
From [2011] to [2013]
6.
HR Assistant – Deena Shipping L.L.C (Sister Company)
From 2013 - 30/01/2019
Perform a wide variety of responsible clerical, technical, administrative, and office support duties in support of the City’s Human Resources Division.
Provide customer service, both in-person and by telephone; screen and direct telephone calls; take and relay messages; answer questions from employees and the general public regarding human resources issues, rules, and regulations relating to human resources management; respond to employment verification requests, salary and benefit surveys, and other requests for information.
Provide general clerical and administrative support to the Human Resources Division; compose and type letters, memoranda, and other correspondence related to assigned human resources programs and activities; prepare a variety of reports including technical reports and status reports pertaining to human resource management programs and activities.
Plan and coordinate recruitments and examinations; prepare job announcements and advertisements; administer and score tests; notify candidates of application/employment status; prepare certification lists.
Maintain eligible candidate lists; provide names of eligible to department representatives upon appropriately approved requests.
Process personnel action forms and maintain personnel records to ensure timely performance evaluations and appropriate actions.
Coordinate post-offer pre-employment physicals, psychological, drug screens or other reemployment screenings as may be required.
Maintain personnel records ensuring timely and accurate records.
Explain employment benefits and general terms and conditions of employment to employees and department representatives; conduct initial new employee orientation for purposes of ensuring appropriate completion of payroll and benefits documentation. CITY OF CERES Human Resources Assistant (Continued)
Prepare workers’ compensation reports; assist workers’ compensation adjuster as needed on City employee claims.
Prepare required federal and state notices and monitor time requirements regarding these entitlements.
Research, compile and analyse data for special personnel projects and reports.
Receive liability claims against the City; research the validity of the claim by gathering information such as police reports; discuss liability claim with appropriate management staff and outside insurance company; make recommendation for acceptance or rejection of claims; prepare staff report, resolution, and/or proper correspondence related to claim; prepare documents and gather data to pursue cost recovery and restitution for the City.
Perform a variety of general office support duties; make copies; maintain calendar of activities, meetings, and various events for assigned staff; process mail including receiving, sorting, timestamping, logging, and distributing incoming and outgoing correspondence and packages; order office supplies.
Operate a variety of office equipment including a computer, typewriter, copier, and facsimile machine; utilize various computer applications and software packages.
Perform related duties as required.
7.
Executive Secretary – Majed Bin Saqer Centre Consulting & Training. From 02/02/2019 - 15/08/2019
Schedule meetings and arrange conference rooms.
Provide administrative and clerical support to departments or individuals.
Alert manager about cancelations or new meetings.
Manage travel and schedule.
Handle information requests.
Greet and receive visitor.
Prepare confidential and sensitive documents.
Coordinates office management activities.
Determine matters of top priority and handle accordingly.
Prepare agenda for meetings.
Helps prepare office budget.
Plans events and volunteer activities.
Maintain office procedures.
Operate office equipment, such as photocopy machine and scanner.
Coordinate committees and task forces.
Sign for Aramex/Fed Ex/Airborne packages.
Educational Background:
Year 2004- 2005
Grade High Secondary School
United Arab Emirates,
Ministry of Education,
Educational Administration Department of Public Education.
Social Attitude:
My experience gives me great perspective on translating challenges into solutions and effectively communicating the value of those solutions, Adaptive, can mingle with people with different nationalities, personalities and walks of life. Easy to go with, kind, patient and cheerful.
Demonstrates commitment to superior service through positive attitude, co-operation & teamwork
Computer Applications:
International Computer Driving License (ICDL)
Syllabus Version 4.0
Diploma in Computer Application
MS-Basic IT Concepts
Well versed with Operating Systems Windows 98/2000/XP
Command on Office Suite (Word, Excel, Power Point, Access)
Advanced Internet User
Institute: RAK International Institute
Personal Profile:
Passport No. : DV1079422
Valid Until : 07 October, 2019
Date of Birth : 10/10/1984
Marital Status : Married (2 Children)
Citizenship : Pakistani (Born & Raised in UAE)
Language : English, Arabic [Flaunt] & Urdu [Hindi]
Religion : Muslim
Visa Status : Husband Visa
UAE Driving License: Valid - Light Vehicle
I certify that to the best of my knowledge & belief, these data correctly describe me, my qualifications, and my experience.
Aisha Alam
Applicant