Customer Service Sales
Resume:
CURRICULUM VITAE
KAVITA BHASKARA VARMA
*****************@*****.***
Behind Oasis Hospital,
Al Ain, UAE.
On visit visa till 14th December 2019
EXPERIENCE (1 year and 2 months)
Customer Service
Executive (CSE)
From Oct 15th 2016 to
Dec 3rd 2017
Timezone gaming zone
Korum mall
Mumbai, India
Intern as HR Admin From 10th May 2018 to
16th June 2018
Sonal Enterprise
Mumbai, India
Duties and responsibilities:-
Managing client adjustments, claims, quotations, and process customer orders. Networking with all groups and departments involved in customer orders, processing and support.
Effectively communicated using customer friendly and appropriate language, to explain customer bills, payment issues and handled billing disputes consistent with company standards.
CAREER OBJECTIVES
To be a part of an organization where I can devote myself fully and joyfully give out best of my talent and skills to become its strong aspect. To establish a symbolic relationship with organization and success as well. Also using rewarding career while allowing me to utilize my knowledge and skills.
Forming and maintaining employee records. Updating databases internally, such as sick and maternity leave. Preparing and amending where necessary HR documents, i.e. employment contracts and recruitment guides.
Screening resumes. Performing in-person and phone interviews with candidates.
Administering appropriate company assessments. Performing reference and background checks.
Making recommendations to company hiring managers.
Generating sales leads that develop into new customers and Identifying, assessing customers’ needs to achieve satisfaction.
SKILLS:-
Quality communication with all type of Customer Handling.
Understanding work environment and working under pressure without difficulties.
Proficiency in MS Office tools (Powerpoint, Excel, Word)
Well known abouth strengths and weaknesses.
Active participation in events and management of same.
Accolades in presentation programmes.
EDUCATION
SSC Maharashtra Board April 2014
HSC Maharashtra Board February 2016
BMS (Bachelor’s of
Management Studies) Mumbai University
3 Years Course
June2016 to March 2019
PERSONAL INFORMATION
DATE OF BIRTH:- 16/12/1998
GENDER:- Female
RELIGION / NATIONALITY:- Hindu / Indian
LANGUAGES KNOWN:- English, Hindi, Marathi, Malayalam.
HOBBIES:- Dancing, Singing, Travelling
MARITAL STATUS:- Not married
VISA:- Visit Visa
PASSPORT DETAILS
DECLARATION:
I hereby declare that all above information is in accordance with fact or truth up to my knowledge and I bear the responsibilities for the correctness of above mentioned particulars.
Kavita Varma
Al-Ain
UAE
Passport no. Date of Issue Date of Expiry Place of Issue T6149207 30th May 2019 29th May 2029 Mumbai
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