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Store Manager Customer Service

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Posted:
February 09, 2020

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Resume:

Raveendran Pillai Arjun – CV - Page *

ARJUN RAVEENDRAN PILLAI

Mobile: +971********* Email: adbooa@r.postjobfree.com A self motivated and determined Store Inventory Management professional with over 4 years and 9 months work experience in Automobile and Telecom sectors. Efficacious leader with the ability to empower management while leading teams to achieve business and organizational goals. Seeking career progression as an Inventory Manager or Store Manager in a progressive Organization. PROFESSIONAL STRENGTHS AND CAPABILITIES

Strong background in Administrative Support, Office Administration, Accounts & Billing, Customer Service, Relationship Management, Requirements Analysis, Negotiations, Procurement, Inventory Management, Materials Management, Stock Analysis, Market Research, Cost Estimation and Budget analysis.

Expert Knowledge of laws and regulations governing procurement regulations and inventory management.

Good knowledge of the fundamentals of inventory control, computerized inventory control system, methods used for keeping records of purchases, receipts and payments and maintaining general supplies.

Analytical Skills - Skilled at processing data and information, spreadsheet management, keeping records and tabulation, performing cost analysis, reporting and developing standard operation procedures.

Skilled at problem solving & managing multiple tasks with long, extended working hours.

Effective communication skills: Excellent English language skills (verbal and written), combined with interpersonal strengths and a high degree of professional integrity.

Ability to utilize computer applications such as word processing, spreadsheets, database software, inventory management software in accordance with agency policies in order to manage inventory.

Computer Skills: Proficiency in Microsoft Office, Tally, Odoo. Software: C++ & Java. PROFESSIONAL WORK EXPERIENCE

Store Manager - Shymas Honda, Karuvatta, Alappuzha, Kerala, India Aug 2017 to Nov 2019

The company is an authorized dealer of Honda Motorcycle and Scooter India Pvt. Ltd.

Initially appointed as Store In charge. Promoted to Store Manager within 3 months of joining.

Report directly to the General Manager.

Manage a team of 8 subordinates, including, Asst Store Manager, Store Keeper, Invoicing clerk, Goods Receiving clerk and Labourers.

Stores inventory includes spare parts of motorcycles like tires, brake pads, brake shoes, rims and tires for distribution to 7 branches of the company.

Conduct short, mid and long-term advanced planning; coordinate and execute an inventory and materials management program.

Analyze stock levels and usage history to determine calculation of requirements.

Exercise supervision for planning, assigning and evaluating work and resolving complaints.

Ensure availability of stock at par level and supply of stock at an operating level to reduce cost from overnight shipping of critical items needed.

Achievements:-

Received the “Best Performer” award from the top management, twice. Raveendran Pillai Arjun – CV - Page 2

Customer Relationship Officer

Eben Telecom Pvt. Ltd. Kaloor, Ernakulum, Kerala, India Aug 2015 to July 2017

The company provides technology solutions & applications and website development etc.

Afforded effective customer service for package upgrades and timely resolved complaints resulting in increase in revenue.

Achievements:-

“Star Performer” June 2016 (Appreciation received from Airtel) EDUCATIONAL QUALIFICATIONS

Diploma (Computer Science Engineering)

Institute of specialized engineering technology, Kerala, India (scored 75% marks) - 2015 PG Diploma (Computer Applications)

Netcom Computer Solutions, Kerala, India (scored 75% marks) – 2012 12th Class - Pope Pius XI H S S BHARANIKAVU, Kerala, India (scored 64% marks) – 2013 10th Class - Pope Pius XI H S S BHARANIKAVU, Kerala, India (scored 70% marks) – 2009 PROFESSIONAL CERTIFICATIONS COURSES

Studied PHP at Soften Technologies - Feb 2017 to May 2017 Completed a seven month course in Office Administration at B-GHUD MAVELIKKARA (includes English Fluency, Business Correspondence, Corporate Culture and MS Office ) - June 2015 to Dec 2015 PERSONAL DETAILS

Date of Birth : 19th December 1992 Nationality : Indian Marital Status : Single Passport # : R 1453868 (Expiry: 03/07/2027) Religion : Hindu Languages : English & Malayalam



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