W.R. Resika Shasini Imasha

Madinath Khalifa North, Doha, Qatar.

TEL: 009**-********

adbone@r.postjobfree.com

Objective

Seeking a suitable job opportunity in Sales where there is an opportunity to utilize my experience, knowledge, leadership, communication skills and customer care experience. I execute my duties to the best of my abilities to achieve the aims and objectives of my employer within the scheduled time frame. Professional Summary

• An outgoing, sociable and well-presented sales assistant with a passion for the first class customer service. More than 6 years’ experience in a busy high street fashion outlets has instilled a desire to progress further in the retail sector. Attention to detail combined with fresh ideas has encouraged a positive relationships with managers, colleagues and above all customers.

• Motivated and driven to achieve goals and targets, Friendly approachable and trustworthy, ‘Can do’ attitude with emphasis on customer satisfaction, Good eye for merchandising displays and promotions, Confident and competent with checkout hardware and transaction completion.

• Computer proficiency in various applications including MS Word, Excel and PowerPoint; MS Works and highly efficient in the use of Microsoft Outlook. Personal Skills

• Dedicated, people-oriented person with positive attitude. Consistently commended for strong organizational skills, attention to detail, excellent skills in sales & business development, Expert in dealing with customers and developed good relationship with regular customers, Effective time management and meeting deadlines, Successful team player with tasks, Active dynamic and hardworking, ability to work under pressure, Set high standards. Create enthusiasm in others. Professional Experience

• Jawad Business Group, Doha, Qatar

Assistant Sales Advisor (Fashion Division) From Nov 2012 to Mar 2017 Brand : Camaieu (For women’s clothing & accessories) Duties & Responsibilities

a. Greeting customers and assisting them with any queries. b. Work towards to achieve monthly target and increase the profit of the company. c. Work towards to reduce the monthly cost.

d. Ensuring shop floor was kept in immaculate condition and displays were maintained to highest level. e. Welcoming staff and providing confident and knowledgeable advice. f. Processing deliveries.

g. Handling the till & processing cash and card transactions. h. Daily reporting to the retail manager.

i. Merchandising as per brand guidelines.

j. Stock handling, updating folders daily basis.

k. Assist in the preparation and organizing of promotional material or events. l. All duties related to retail and working for various departments, as per the requirement of the business (Ex. At Shoe Citi, Monsoon Accessorize, Adams Kids)

• Jawad Business Group, Doha, Qatar

Operations Administrator (Fashion Division) From Jun 2015 to Mar 2017 Duties & Responsibilities

a. Ensuring to deliver outstanding internal and external customer service. b. Providing an efficient support service for all Qatar fashion stores. c. Ensure accurate records and maintained for all stores. d. Supporting the Operations / Qatar fashion management team. e. Supporting the HR team / PRO team.

• Delmon Trading (PVT) Limited, Colombo, Sri Lanka Sales Coordinator for Women’s Clothing, Accessorize & Cosmetics from Jun 2017 to Nov 2019 Duties & Responsibilities

a. Promoting products and services for the customers. b. Finding new customers and coordinate to implement the business. c. Coordinating the sales team by managing schedules, filing important documents and communicating relevant information.

d. Responding to complaints from customers and give after-sales support when requested. e. Work towards to achieve monthly target and increase the profit of the company. f. Work towards to reduce the monthly cost.

g. Store and sort financial and non-financial data in electronic form and present reports. h. Inform clients of unforeseen delays or problems. i. Preparing monthly customer accounts, new business plans to increase customers and monthly sales reports.

j. Monitor the team’s progress and identify shortcomings. k. Assist in the preparation and organizing of promotional material or events. l. Maintain electronic and hard copy filing system & prepare written responses to routine enquiries. Professional Qualifications

• Successfully completed 2nd stage of Charted Accountancy (Intermediate Level).

• Successfully completed Effective English Diploma with Credit pass in the year 2007

• Successfully completed Diploma in Computer Studies with Merit pass (B) in the year 2005 Educational Qualifications

• Passed General Certificate of Education Advance Level Examination 2007

• Passed General Certificate of Education Ordinary Level Examination 2004 Personal Details

Name : W.R. Resika Shasini Imasha

Address : Madinath Khalifa North, Doha, Qatar

PP Number : N3184032

Nationality : Sri Lankan

Date of Birth : 07th September 1988

Professional References

• Mr. Raphel Thomas

Regional Divisional Accountant

Jawad Business Group

Doha, Qatar

Mobile: 009**-********

Landline: 009**-********

Email: adbone@r.postjobfree.com

• Mrs. Samita Purie

PRO Administrator

Jawad Business Group

Doha, Qatar

Mobile: 009**-********

Landline: 009**-********

Email: adbone@r.postjobfree.com

I hereby certify that the above information is true and correct to the best of my knowledge and belief. Resika Shasini

W.R.ResikaShasiniImasha

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