Customer Service

Sheila Lancaster

*** ****** **. ******, ** ***** 304-***-**** **********@*****.***

Work Experience

Sales

Lloyds Inc.

June 2010 – January 2020

- Took customer questions to help provide them the best service possible

- Performed opening and closing register balancing

- Prepared and dropped off bank deposits

Receptionist

Braxton Health Associates

2005 – June 2010

- Contacted patients by phone to set appointments, confirm that they would be making an upcoming appointment, as well as other necessary communications

- Received patient phone calls and helped solve issues that patients had

- Took payments for services rendered, including running insurance payments

- Filing and organization duties to help with document management Assistant Manager

Lloyds Food Store

1995 – 2005

- Maintained merchandise stock needs and placed merchandise orders

- Set schedules for six employees

- Prepared and dropped off bank deposits

Child Care

Robbins Nest

1990-1995

- Supervised and provided daycare for children

Clerk

Heck’s Department Store

1986-1990

- Ran register providing customer service to customers

- Counted cash drawer for start and end of shift

Education

Braxton County High School

High School Diploma May 1985

Skills

Managing Money, Operating POS Equipment,

Customer Service, Computer Skills, Previous certified in CPR and First Aid

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