Data Entry Front Desk

Soniya Jerraldine Antony,

Email: adbodn@r.postjobfree.com

Contact No: +91-883*******, +91-967*******

Career Objective

To succeed in an environment of growth and excellence and earn a job which provides me job Satisfaction and self development and help me achieve personal as well as organization goals.

AREAS OF EXPERTISE

Good communication and inter-personal skills with proven abilities in client/customer management.

Maintain Customer relation.

Time management.

Customer satisfaction.

Team player & Multitasking on prioritization.

CARRIER OVERVIEW

Data entry (typing) Sunira Jobs Nov/2017 – Till

date

Programmer Trainee Cognizant Technology solutions(CTS) June/2012 – May/2013

Guest service agent Tamani Marina Hotel and Hotel July/2013 – Dec/2015

Apartments

CARRIER : ROLES & FUNCTION

Data entry (typing)

Nov/2017 - Till date

(Sunira jobs)

Roles and Responsibility:

Entering customer and account data from source documents within time limits

Compiling, verifying accuracy and sorting information to prepare source data for computer entry

Reviewing data for defciencies or errors, correcting any incompatibilities and checking output

Keep information confdential

Note typing speed and accuracy

Excellent knowledge of correct spelling, grammar and punctuation

Organization skills, with an ability to stay focused on assigned tasks

Programmer Trainee

June/2012-May/2013

(Cognizant Technology solutions (CTS))

Roles and Responsibility:

Routine programming problems and determines appropriate solutions.

Determines requirements, designs, builds, tests, implements, maintains and enhances business systems.

Develops and implements comprehensive test plans to ensure that systems and programs are tested and debugged.

Analyzes, detects, identifes and corrects technical problems and defciencies.

Monitors and collects data on system performance.

Plans, develops and implements backup and recovery procedures.

Guest service agent

July/2013-Dec/2015

(Tamani Marina Hotel and Hotel Apartments)

Roles and Responsibility:

Welcome guests as they check in and out and necessary services

• Assure front desk is manned and maintained at all times

• Review arrivals and departures

Complete all transactions and daily deposits, and verify foat count.

• Liaison with housekeeping for on check outs, sleep outs.

• Provide information to guests about hotel services and ofers.

• Respond and take action on guest complaints and problems.

• Receive and acknowledge reservations and cancellations. ACADEMIC QUALIFICATIONS:

Class/

Course

Name of the Institution

Board/

University

Year of

Study

Marks %

/ CGPA

X Hilton Matric.Hr. Sec.

School,old courtallam

MATRIC 2006-2007 80.54

XII Hilton Matric.Hr. Sec.

School,old courtallam

TN State

Board 2008-2009 79.25

B.Sc Ethiraj College for Women,

Chennai.

MADRAS

UNVERSITY 2009-2012 70.24

ACHIEVEMENTS:

Invited as a BRAND AMBASSADOR in HCL.

Active member in ISO audit documentation team.

Awarded as EMPLOYEE OF THE YEAR in Tamani marina hotel and hotel Apartments.

CO-CURRICULAR ACTIVITIES:

Diploma in MULTIMEDIA DESIGNING

IPT Training in HCL

Attended training in Quality management system

EXTRA CURRICULAR ACTIVITIES:

Basket Ball Player in School level Competition

Volley Ball Player in School level Competition

Team leader of the dance group in School & College cultural competition

Active member of ROTARACT CLUB, Ethiraj College for Women. PERSONAL DETAILS:

Date of Birth : 06th Jan 1992

Nationality : Indian

Religion & Caste : Christian(Anglo-Indian)

Marital Status : Married

Languages Known : English, Malayalam and Tamil

Permanent Address : Green Villa, Thekkady P.O, Thekkady, Idukki, 685536 Passport No. : K4029631

References : Can be shared upon request.

DECLARATION

I,, do hereby confirm that the information given above is true to the best of my knowledge.

Date: Signature

Place:

Contact this candidate