Dubai, United Arab Emirates

+*** 050*******

adbod2@r.postjobfree.com

Passport: MEX-G25056060

February, 2020.

PROFESISIONAL RESUME

Creative, responsible, with educational values and more than five years of experience in the sector. Problem-solving, hard worker, patient, empathetic, and passionately communicative, excited to help customers, child-lover with the ability to listen, understand and converse with a child audience.

ABILITIES

• Excellent skills in written and oral communication, also in interpersonal communication.

• Maximum responsibility that guarantees the safety customers.

• Knowledge in First Aid.

• Funny and spontaneous character.

• Patient and vocational personality to offer excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

• Capacity for teamwork.

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. EXPERIENCE

(2018 - 2019) Laugher’s Family, Nanny, Dubai, United Arab Emirates.

(2016 - 2018) Kids for All Seasons, Counsellor, Four Seasons Resort, Punta Mita, Mexico.

(2016 - 2018) Part time- Public Notary 8, Lawyer, Puerto Vallarta, Jalisco, México.

(2015 – 2016) Miles Family Au Pair, Malahide, Dublin, Ireland.

(2015 – 2016) O’Sullivan Family Au Pair, Malahide, Dublin, Ireland.

(2015 – 2016) Dave’s Wood-Fired Pizza Co, Customer service, Dublin, Ireland.

(2015 – 2013) Public Notary 12, Lawyer, Nuevo Vallarta, Nayarit, México.

(2013 – 2011) Public Notary 8, Lawyer, Puerto Vallarta, Jalisco, México.

(2011 – 2010) Municipal Presidency, General employee, Puerto Vallarta, Jalisco, México.

(2010 – 2009) Us Airways, International Airport, Passenger service agent, Puerto Vallarta, Jalisco, México.

(2009 – 2008) Velas Vallarta Hotel, Waiter, Puerto Vallarta, Jalisco, México.

ACADEMIC EDUCATION

(2015 - 2017) Postgraduate.

Master MBA in Business Management

CUE Campus Universitario Europeo.

Malaga, Spain.

Diploma.

(2012 - 2009) College.

Law Degree.

Universidad del Valle de Atemajac, Puerto Vallarta, Jalisco, Mexico.

Diploma.

(2009 - 2006) High School.

Tourism Technician.

Cbtis 68, Puerto Vallarta, Jalisco, Mexico.

Certificate.

PROFESSIONAL EDUCATION

(2016) Resuscitation and first aid course.

Four Seasons Resort, Punta Mita, Mexico.

Certificate.

(2015) English course.

Malvern House, Dublin, Ireland.

Certificate.

(2004-2006) Computer course.

CeCaTi, Puerto Vallarta, Mexico.

Certificate.

ADITIONAL INFORMATION

• International, UAE, Mexican Driver's License.

• American Visa.

• Knowledge of Portuguese (basic level).

• Availability to change residence and to work both internally and externally.

I hope this information is useful for you and reiterate my interest in serving you, putting myself at your disposal.

NANCY MANJARREZ IBARRA

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