Tana Chhim

778-***-****

**** ****** ******, ********* **, V5R 5P6

adbo98@r.postjobfree.com

February 9thth, 2020

Newcomers Job

Vancouver

Dear Recruiting Manager,

I am very excited to express my interest for the HR Administrative Assistant position. I’ve received my Business Administration diploma, finished my fourth year studying Human Resource Management and currently looking for a permanent full-time position. I have a lot to offer the team including more than four years of administration experience in an office environment. I am a fast learner with experience in many ATS programs and systems like iSam. I enjoy working with Microsoft Office applications and proudly scored high nineties through Kenexa tests. I also work efficiently with Google Drive, Docs and Calendar to organize and coordinate schedules and meetings.

I’ve been able to work with diverse employees as well as clients internationally. This job required me to do daily data entry, create job descriptions, post job ads, screen and interview potential candidates, send out hiring packages, update internal database and maintain each candidate’s status in the system. For this position, I did the initial phone interviews prior to scheduling a meeting with the manager. I enjoyed warmly showing new hires around the company, briefing with onboarding and company culture. I was able to take this experience successfully to my other jobs. I’ve also had experience with a recruitment company where I was a staffing coordinator. I was in charge for filling in high-volume labour workers (warehouse and shipyard containers), where I would do an average of twenty-five phone interviews a day while organizing shifts and confirming schedules for current employees.

I also have plenty of experience with being the friendly first point of contact and understand the importance of representing a company. I have worked in a strict environment around privacy and personal information. My background trained me to pay considerable attention to detail, handle highly confidential material and practice a high degree of discretion. My daily routine consisted of dealing with any reconciliation issues, updating system, ensuring that no emails/calls go unanswered, preparing documents and assisting in maintaining information in a constant changing environment. I am productive, managing multiple tasks in high-volume, while working well under pressure in a face-paced office. For an example, my clerical partner had called in sick last minute, and I took the initiative to manage all the administrative tasks with two doctors with full schedules. By being able to juggle priorities even with interruptions, I kept a smooth steady flow of traffic, gave top quality customer service, made sure the doctors were on schedule, while administrating pre-tests, filing and billing.

I truly enjoy the recruitment, onboarding & training aspect of my jobs. My experience as a Receptionist/Coordinator for a Software company, I assisted the Market Manager using WordPress and took on variety of other special projects for different departments. Other than scheduling interviews for candidates, I enjoy planning events and bringing everyone together for a celebration for each milestone. I have a lot of gratitude to go to work everyday, love to learn new things and show my assets and I believe I will be a great fit for the HR team. Please consider my enclosed resume. Thank you kindly for your time.

Sincerely,

Tana Chhim

Tana Chhim

778-***-****

3636 Tanner Street, Vancouver BC, V5R 5P6

adbo98@r.postjobfree.com

Highlights of Qualifications:

Camosun College Business Management Certificate, Business Administration Diploma (2015), 4th year student in Human Resources Management

Four years of Administrative Assistance experience

Ten years of Customer Service experience

Worked in an environment with sensitive information, able to maintain confidentiality

Accustomed to diverse workplace and clientele, with professionalism and respect

Taken Office Administration keyboarding course 62wpm speed

Proficient in Google (docs and drive, calendar, scheduling meetings) and MS OfficeSuite

Education

Human Resource Management Sept 2016 – Dec 2018

Camosun College, Victoria BC

Business Administration Diploma Jan 2014 - Sept 2015

Camosun College, Victoria BC

Skills and Experience:

SkyBoxLabs - Burnaby BC. Receptionist/Coordinator Oct 2019 – Nov 2019

Scheduled interviews using ATS and google calendar. The “go-to” person for candidate’s questions. Sent out NDAs. Assist with onboarding & training.

Maintained the studio space including managing all office supplies, kitchen equipment, food/drink inventory; building relationships with vendors, maintaining stock, identifying replacement needs, and providing alternative solutions as company evolves.

First point of contact - oversee studio guest experiences by meeting room preparation, managing security protocols, and organizing catered lunches.

Be a key player in creating, planning, and executing on unique internal studio events on a consistent basis for holidays and milestone celebrations. Events vary from game days, birthdays, studio-wide lunches, Lunch & Learns, and much more.

Organized internal studio event planning - sharing creative solutions, taking responsibility for key tasks, and executing effectively as a contributing team member.

Taking on new ad hoc tasks as they develop to support the growing and evolving studio.

Uptown Village Optometry - Victoria, BC. Optometrist Assistant Sept 2014 – Dec 2017

Respond to general inquiries from inbox, answered phone calls and scheduled appointments or follow-ups.

Faxed doctor’s referrals and summaries. Maintained ongoing communications with patients, clarified information for easy understanding.

Prepared patients for examinations carrying out pre-screening tests, registering and processing payments.

Maintained strict confidential documents, patients’ records of transactions, medical histories and files as part of our integrity and trust care.

Adhered to closing routine and reconciling accounts, making sure all transactions are balanced.

Optiks International - Victoria, BC. Optical Representative Sept 2014 – Dec 2017

Greeted customers as they came in being customer focused, so they feel welcomed, explained offers and products available for them.

Enthusiastic attitude to drive results, building customer confidence in purchase, take sale orders from customers, submitting customer’s insurance information for convenient payment.

Office Equipment knowledge, printing, faxing, scanning and filing paperwork.

Paid attention to details making sure selected frame fits with customer’s facial structure and prescription, made adjustments needed to verify frames and lenses are accurate, being customer focus so that the customer leaves satisfied.

Goaden Chemical Ltd, Foshan, China. International Sales Coordinator. May 2013 – Jan 2014

Developed, updated job descriptions and specifications, screened resumes and job applications.

I would conduct Phone interviews and set up appointments for hiring managers,

Q&A and onboarding - made sure new hire was comfortable and welcomed.

Trained the Technical Sales, Customer Service, to understand products and etiquette during exhibitions.

Format postings that assisted the company for advertisement, created drafts of corporative guide, brochure pamphlets, and swatch booklets.

Organized the structure and information for two of the company’s booth for each exhibition event that brings about 80 potential clienteles. Reporting and tracking sale activities and potential clients.

Maintained ongoing communication with potential customers, responding to general inquiries via phone or email.

Attended meetings and wrote reports to summarize back to the team. Experienced with Microsoft Word, PowerPoint and excel.

Related Human Resource Management Projects:

Practiced different leadership approaches and how to develop and apply critical leadership skills suitable to working with teams, individuals, and an organization.

Participated in HRM foundation course addressing key topics including legal framework, job analysis and design, recruitment, selection and retention, orientation and training, performance management, total rewards, health and safety, rights and labour relations.

Hands on approach to Business Information Technology that introduced word processing, spreadsheet, presentation, and file management software and how they can be used in a business context.

Developed and applied a competency-based selection processes and methodologies to source, recruit and select the best candidates for the organization.

Created a training and development program emphasizing the strategic importance of different methods to maximize organizational effectiveness.

Developed compensation strategies creating reward systems with consideration to an organization's management strategy, culture and organizational goal.

References available upon request

Contact this candidate