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Customer Service Sales

Location:
Rock Island, IL
Posted:
February 09, 2020

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Resume:

Shane Mhoon

Rock Island, IL ***** 309-***-**** adbo4u@r.postjobfree.com

Skills:

-Data entry

-Troubleshooting

-Conflict resolution

Work:

Grounds Maintenance Worker 05/2019 to Current

Scott County – Davenport, United States

Provided upkeep to residential work sites, including hedge and shrub trimming.

Diagnosed problems with equipment and performed regular maintenance to keep equipment

functional.

Cared for lawns by mulching, aerating, wedding, grubbing and trimming and edging around

walks, walls and flower beds.

Applied weed- and pest-killing chemicals to lawns to protect growth and improve

attractiveness.

Maintained grounds including trimming, weeding and general clean-up.

Maintained routine landscaping schedules to boost lawn health and keep facilities neat and

well-groomed.

Custodian 07/2018 to 05/2019

Scott County – Davenport, Iowa

Applied correct chemical solutions and used proper equipment to avoid damage to floors and

fixtures.

Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.

Promoted building security by locking doors and checking electrical appliances for safety

hazards.

Dusted all furniture and fixtures thoroughly and carefully.

Kept janitorial closets clean and organized.

Thoroughly scrubbed and cleaned bathroom fixtures and partitions.

Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.

Inspected facility and grounds and picked up any trash.

Janitor 04/2018 to 07/2018

Millard Maintenance Co – Milan, IL

Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.

Protected and maintained carpets with regular steam cleaning and shampooing.

Cleaned restrooms, including urinals and toilets, sinks, counters and mirrors with sanitizing

products to alleviate germs.

Cleaned offices and common areas, emptied trash and restocked supplies in restrooms.

Night Stocker 10/2017 to 04/2018

Hy-Vee Inc. – Davenport, Iowa

Stayed current on available products, store promotions and customer service policies to better

assist with any need.

Performed regular segment cycle counts and inventory audits to maintain accurate records.

Supported promotional plans by updating signage with price changes.

Helped customers complete purchases by moving heavy items, collecting payments and

bagging purchases.

Readied items for sales floor stocking by affixing tags and preparing pallets.

Unloaded arriving product stock and moved to store display areas.

Collaborated with sales team members to stay current on inventory levels, complete accurate

orders and resolve item issues.

Calculated correct order totals, updated accounts and maintained detailed records for

inventory management.

Mover 06/2017 to 10/2017

Argonaut Movers & Packers – Bettendorf, Iowa

Surrounded items in cling film, padded blankets and tape to protect from damage.

Operated moving truck safely to deliver items to destination without nicks or scratches.

Coordinated daily work strategies, following oral and written instructions to properly move and

ship products.

Arranged items at destination according to customer requests and instructions.

Prevented load shifting or damage by using bracing and strapping techniques.

Moved furniture and boxes using utility dolly and truck ramp.

Increased customer satisfaction by providing fast service and working with multiple daily

customers.

Custodian 05/2015 to 04/2017

Unity Point – Rock Island, IL

Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.

Promoted building security by locking doors and checking electrical appliances for safety

hazards.

Wiped down tabletops, chairs and condiment containers.

Dusted all furniture and fixtures thoroughly and carefully.

Protected and maintained carpets with regular steam cleaning and shampooing.

Scrubbed, top-coated, buffed and varnished hard floors.

Nutrition Aide 06/2008 to 05/2015

Unity Point – Rock Island, Illinois

Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Performed household tasks such as laundry, dusting, washing dishes and vacuuming.

Monitored and maintained cleanliness, sanitation, and organization of assigned station and

service areas.

Remained alert to problems or health issues of clients and competently responded.

Planned, prepared and served meals and snacks according to prescribed diets.

High School Diploma 06/2009

Rock Island High School - Rock Island, IL



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