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Customer Service Sales

Location:
Boise, ID
Posted:
February 09, 2020

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Resume:

Ann K. Olds

***** **** *** *** **. Boise, ID ****9

208-***-**** Home

adbo40@r.postjobfree.com

EDUCATION

Associate of Arts in Business 11~30~2010

University of Phoenix - Online Bonney Lake, WA

Bachelor of Science in Business with a 01~30~2017

Concentration in Management Boise, Idaho

University of Phoenix – Online

PROFESSIONAL EXPERIENCE

Volunteer Caregiver 01/19 ~ Present

Shopping, and cleaning house for elderly

Giving any assistance needed

Dollar Tree 12/18 ~ 01/19

Seasonal

HR Block 02/15 ~ 04/15

Seasonal

Kay Jewelers 11/11 ~ 02/12

Office Assistant/Sales Associate Boise, Idaho

Achieved and exceeded monthly sales goals

Provided excellent customer service through active listening and recommending appropriate up sales

Trained new employees

Maintained accurate inventory through ordering, stocking, shipping, and receiving merchandise

General Medical Clinic 2/11 ~ 4/11

Medical Reception Puyallup, Washington

General office, phones, Check in patients

Weisfield’s Jewelers 02/10 ~ 07/10

Sales Associate Puyallup/Federal Way,

Washington

Achieved and exceeded monthly sales goals

Provided excellent customer service through active listening and recommending appropriate up sales

Trained new employees

Maintained accurate inventory through ordering, stocking, shipping, and receiving merchandise

Dimond Certified by Diamond Council of America

Private Health 07/06 ~ 12/09

Caregiver Edmonds, Washington

Assisted patient with their independent living skills

Monitored patient’s medication schedule and intake

Provided healthy meals according to doctor’s orders

Kay Jewelers 05/07 ~ 12/07

Sales Associate Lynnwood, Washington

Achieved and exceeded monthly sales goals

Provided excellent customer service through active listening and recommending appropriate up sales

Trained new employees

Maintained accurate inventory through ordering, stocking, shipping, and receiving merchandise

Walgreen’s 11/06 ~ 04/07

Cosmetics Department/Cashier Lynnwood, Washington

Cashier

Customer Service

Stock Shelves

Weisfield’s Jewelers/Kay Jewelers 10/02 ~ 05/06

Sales Associate/3rd Key/Assistant Manager Silverdale, Washington

Exemplified leadership skills through role modeling sales techniques, good customer service, and providing negotiations between staff and upper management

Ensured store monthly store goals were met through tracking repair margins and sale goals

Exemplified organizational skills through creating weekly staff schedules

Effectively recruited and trained new staff

The Woodsman Motel

Motel Manager 10/01 ~ 09/02

Handle all reservations and cancellations for 60-room motel;

Interview prospective housekeeping staff,

Hire, fire, and train and schedule hours for employees to work

Order all supplies needed; sheets, blankets, towels, bedspreads, and cleaning supplies

Handle all telephone calls and screen out the ones the owners did not want to take

Premera Blue Cross - FEP

Administrative Assistant Level 6 04/99 ~ 09/01

Clerk Processor

Review claims for eligibility of benefits

Review and file claims for subrogation

Review claims for co-ordination of benefits

File claims for co-ordination of benefits

Basic claims entry training

The Woodsman Motel

Motel Manager 01/94 ~ 03/99

Handle all reservations and cancellations for 60-room motel;

Interview prospective housekeeping staff,

Hire, fire, and train and schedule hours for employees to work

Order all supplies needed; sheets, blankets, towels, bedspreads, and cleaning supplies

Handle all telephone calls and screen out the ones the owners did not want to take

Skills

Microsoft Office 2010, Excel, PowerPoint, Excellent time management and organizational skill, excellent interpersonal skills

Community Activities

Active member of Church on the Hill

Involved in Celebrate Recovery, a Christian based recovery program. Time is spent volunteering and assist members in overcoming any and all types of addiction.

Assist my neighbors in need.



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