Ann K. Olds
***** **** *** *** **. Boise, ID ****9
208-***-**** Home
adbo40@r.postjobfree.com
EDUCATION
Associate of Arts in Business 11~30~2010
University of Phoenix - Online Bonney Lake, WA
Bachelor of Science in Business with a 01~30~2017
Concentration in Management Boise, Idaho
University of Phoenix – Online
PROFESSIONAL EXPERIENCE
Volunteer Caregiver 01/19 ~ Present
Shopping, and cleaning house for elderly
Giving any assistance needed
Dollar Tree 12/18 ~ 01/19
Seasonal
HR Block 02/15 ~ 04/15
Seasonal
Kay Jewelers 11/11 ~ 02/12
Office Assistant/Sales Associate Boise, Idaho
Achieved and exceeded monthly sales goals
Provided excellent customer service through active listening and recommending appropriate up sales
Trained new employees
Maintained accurate inventory through ordering, stocking, shipping, and receiving merchandise
General Medical Clinic 2/11 ~ 4/11
Medical Reception Puyallup, Washington
General office, phones, Check in patients
Weisfield’s Jewelers 02/10 ~ 07/10
Sales Associate Puyallup/Federal Way,
Washington
Achieved and exceeded monthly sales goals
Provided excellent customer service through active listening and recommending appropriate up sales
Trained new employees
Maintained accurate inventory through ordering, stocking, shipping, and receiving merchandise
Dimond Certified by Diamond Council of America
Private Health 07/06 ~ 12/09
Caregiver Edmonds, Washington
Assisted patient with their independent living skills
Monitored patient’s medication schedule and intake
Provided healthy meals according to doctor’s orders
Kay Jewelers 05/07 ~ 12/07
Sales Associate Lynnwood, Washington
Achieved and exceeded monthly sales goals
Provided excellent customer service through active listening and recommending appropriate up sales
Trained new employees
Maintained accurate inventory through ordering, stocking, shipping, and receiving merchandise
Walgreen’s 11/06 ~ 04/07
Cosmetics Department/Cashier Lynnwood, Washington
Cashier
Customer Service
Stock Shelves
Weisfield’s Jewelers/Kay Jewelers 10/02 ~ 05/06
Sales Associate/3rd Key/Assistant Manager Silverdale, Washington
Exemplified leadership skills through role modeling sales techniques, good customer service, and providing negotiations between staff and upper management
Ensured store monthly store goals were met through tracking repair margins and sale goals
Exemplified organizational skills through creating weekly staff schedules
Effectively recruited and trained new staff
The Woodsman Motel
Motel Manager 10/01 ~ 09/02
Handle all reservations and cancellations for 60-room motel;
Interview prospective housekeeping staff,
Hire, fire, and train and schedule hours for employees to work
Order all supplies needed; sheets, blankets, towels, bedspreads, and cleaning supplies
Handle all telephone calls and screen out the ones the owners did not want to take
Premera Blue Cross - FEP
Administrative Assistant Level 6 04/99 ~ 09/01
Clerk Processor
Review claims for eligibility of benefits
Review and file claims for subrogation
Review claims for co-ordination of benefits
File claims for co-ordination of benefits
Basic claims entry training
The Woodsman Motel
Motel Manager 01/94 ~ 03/99
Handle all reservations and cancellations for 60-room motel;
Interview prospective housekeeping staff,
Hire, fire, and train and schedule hours for employees to work
Order all supplies needed; sheets, blankets, towels, bedspreads, and cleaning supplies
Handle all telephone calls and screen out the ones the owners did not want to take
Skills
Microsoft Office 2010, Excel, PowerPoint, Excellent time management and organizational skill, excellent interpersonal skills
Community Activities
Active member of Church on the Hill
Involved in Celebrate Recovery, a Christian based recovery program. Time is spent volunteering and assist members in overcoming any and all types of addiction.
Assist my neighbors in need.