BIVEK KAUSHAL

** ******** ***** **********, ******* L4H 1G5 (647)- 832-2241 adbnzg@r.postjobfree.com EDUCATION

Emily Carr Secondary School 2016-Present

● Area of study: marketing and business related study WORK EXPERIENCE

Customer Service/Inventory Management: Dairy Max Ltd., Toronto, ON 2016-2018

● Analyzed and prepared incoming and outgoing cheques for customers and suppliers allowing for accurate cash inflow and outflow for the company

● Organized and processed customer orders into invoices and handled outstanding invoices to maintain accuracy in journal entries.

● Kept track of what inventory was coming in and what was leaving the warehouse.

● Made orders that would be put out for delivery drivers each day. Sales Representative Aarya 24kt, Toronto, ON 2018-2019

● Assisted customers with product selection and queries while efficiently processing transactions

● Investigated and resolved customer complaints

● Participated in team meetings and actively contributed to improving company procedures by analyzing customer experiences and discussing possible enhancements with management

● Built and maintained positive client relationships Merchandise Sales Associate Canada’s Wonderland, Toronto, ON 2019-2020

● Involved in the sale of Canada’s Wonderland Fast Lane Passes

● Assisted customers with park inquires and product selection.

● worked as a cashier in multiple stores such as True North Gifts, Sweet Shoppe, Front Gate Redemptions and Canyon Trader.

● Built positive customer relationships

● Worked together as a team to set up stores and to maintain efficiency in sales. VOLUNTEER EXPERIENCE

Team Leader:Hindu Sabha Temple, Brampton, ON 2016-Present

● Managed logistics for a cultural event with over 600 attendees

● Led a large group of volunteers and communicated responsibilities and goals while creating an inclusive atmosphere for volunteers

● Organized and facilitated seminars on the concept of reincarnation to children aged 8-15

● Enhanced interpersonal skills

Helper: Toronto Star Toy Drive 2016- Present

● helped deliver boxes full of toys and essential needs to less fortunate families in the Greater Toronto Region EXTRA-CURRICULAR

● Avid basketball player and fan

● played in the Vaughan Basketball Association in 2016

● Played in the Vaughan Soccer Association from 2013-2014

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OTHER QUALIFICATIONS

-Multilingual - fluent in English, Punjabi, and Hindi

-Proficient computer skills: Microsoft Word, Outlook, Excel, Publisher, PowerPoint References available upon request