Customer Service Sales

Caleeta Denton

**** ******* *** adbnwy@r.postjobfree.com

Las Vegas, Nv 89122 725-***-****

OBJECTIVE: To obtain a position that will allow me to work closely to sales associates to enhance product knowledge and sales techniques to help maximize sales and business growth. EDUCATION: 08/11-Present El Camino Community College Cosmetology Program

07/07-01/08 Los Angeles Harbor Community College

Business

Administrative Justice

Theater Art

09/04-01/07 Cal State Long Beach

Communications

English Creative Writing

Art

09/00 – 6/04 King Drew Medical Magnet High School

Principal's Honor Roll

Perfect Attendance Awards

Cheerleading Awards

PROFESSIONAL EXPERIENCE:

07/14-present ULTA BEAUTY PRESTIGE SALES MANAGER

Drive business by delivering sales growth and exceptional customer services throughout the prestige department, which includes high end cosmetics, skincare and fragrance. Responsibilities also includes all aspects of the prestige business, such as boutiques, sales, services, operations, eventing and creating strong external

brand partnerships within Ulta.

07/13-07/14 FREELANCE WORK

Self employed, providing make up services to clients, such as weddings, Photo-shoots and special occasions when needed.

11/07-07/13 M.A.C COSMETICS

Duties includes providing exceptional customer service and assistance as a 30hr position make- up artist. Assisting and applying makeup products for customers. Other duties entail stocking shipment, creating face charts for themes days and events, organizing and maintaining a clean counter for shopping, recording daily counter reads for management and keeping a high professional appearance. I’ve learned and performed Damages/Testers, Back to MAC, Returns and RTV procedures. I’ve exceeded my personal and fiscal year goals and have become a stronger MAC make- up artist. 03/07-11/07 OLD NAVY MANHATTAN BEACH

Duties entailed providing great customer service at all times on and off the cash register, keeping the store organized and presentable to make it easy for customers to shop and running go backs to the appropriate locations throughout the store. During my time there I have become the top ONC producer of my store, making me number one in opening Old Navy credit card accounts.

08/06-03/07 NORDSTROM

Duties included great customer service meeting daily sales goals in the department, stocking and processing any new shipment of merchandise, keeping department organized and clean for the customer to shop at all times, as well as taking hourly reports on number of sales and returns in the department. Duties also included opening credit card accounts.

03/06-08/06 HOME DEPOT

Duties entailed running cash register throughout the whole shift scheduled, keeping cash wrap clean and organized, answering any questions customers may have about certain products, offering credit card accounts and providing great customer service to all. 11/04-03/06 ROBINSON’S MAY

Duties included running the cash wrap, providing assistance to customers assistance to customers about merchandise and certain products, helping with floor movements and organizing the department. Opening credit accounts and making daily sales goals, becoming a top seller in the department. Furthermore, continuing to offer excellent customer service. CERTIFICATIONS/QUALIFICATIONS

● Excellent communication

● Time management and Organizational skills

● Application, Product Specialist, Peek Hour demo and Focus Demo Certified

● MIC (Manager in charge) skills

● Knowledgeable of opening and closing procedures

● 4 years and 10 months of MAC experience

● Look-book and Face-chart Specialist

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