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Delivery (HW/SW and Services) Manager

Location:
Cumming, GA
Posted:
February 07, 2020

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Resume:

MARTIN RUSSO, PMP

Suwanee, GA ***** 678-***-****

adbnwu@r.postjobfree.com LinkedIn: www.linkedin.com/in/martinrusso1 SUMMARY

Global Project Leader People Leadership Client Relationship Mgmt Business Adminstration Field Delivery Services PMP CSM

Accomplished professional with extensive experience and success leading world class networking and technology projects encompassing both engineering, operations and management for Fortune 500 companies, global clients and DOE. Known for employing sound judgement and perception in dealing with both people and complex issues and for ability to relate to all levels of management. Demonstrated success in managing multiple concurrent projects, staffing and budgets of various sizes. Consistently develops plans which contribute to bottom-line profitability. Areas of expertise include:

● Cross-cultural Team Building ● Risk Management ● Pre-Sales and BDM Mgmt

● Strategic / 3rd Party Partnerships ● Performance Metrics ● Project / Program Rightsizing

● Product Management ● Program\Project Mgmt ● Team Development & Leadership

● Complex Deal Management ● Portfolio Lifecycle ● Fiscal Accountability

● Integration ● Service Offer Divestitures ● Vendor Management PROFESSIONAL EXPERIENCE

CISCO SYSTEMS/SCIENTIFIC-ATLANTA, Lawrenceville, GA Jan 2001 – Sept 2019 Senior Manager, Cisco Systems, November 2011 – September 2019 Manage CX Americas SP Cable and Media Delivery group. Lead a team of 30 individuals in the engineering, installation, test, turn-up and transfer of various Networking and Solutions for Cable, Media and Telco customers in the Americas. Customers include some of the major customer accounts in ATT, Verizon, Comcast, Charter, Cox, Net Servicos (Brazil), Megacable (Mexico), Cablevison Argentina, SHAW (Canada), Rogers (Canada) within the Americas. Oversee customer interface, scope control, schedules, detailed designs, bills of material, logistics, labor, quality assurance and customer acceptance.

• Met all respective project deadlines, Customer Success Metrics (~4.7 out of 5) concerning engineer knowledge, execution, and project satisfaction.

• Achieved revenue targets of ~ $15M per quarter over past 5 years for professional services with margins of ~40%.

• Created a LATAM Field Delivery team (9 people) to support various projects in theater resulting in significant cost savings to Cisco and protecting project margins for LATAM projects.

• Created Solution Training Program to enable “authorized” Partners for field delivery of solutions. Manager, Cisco Systems, June 2009 – November 2011

Customer Platform Manager for various Cable Operators/Providers internationally and domestically within the Subscriber Division. Managed Field Delivery Team of up to 50 individuals responsible for the execution and delivery of cable and broadcast video network, hardware and software solutions. Interfaced with senior management of the Cable Operators/Providers and within Cisco (Scientific Atlanta).

• Improved field execution success rates by creating delivery requirements for all projects starting with instituting Method of Procedure (MOP) requirement, lab validations, field engineer training and peer reviews prior to field execution beginning.

• Coordinated all resolution of “out-of-norm” technical issues, presented findings, and suggested implementation paths to the senior management of clients as well as Cisco to minimize the impact on the customer and their clients.

• Investigated and resolved hardware issues that have or may have impacted the customer’s ability to provide the best available service.

Project Manager, Scientific-Atlanta\Cisco Systems, January 2001 – June 2009 Project managed several Cable Operators/Providers within the Cisco-Scientific Atlanta SciCare group. Program managed the ATT U-Verse network buildout project and led a diverse team of on-site engineers building 47 Hub locations and 2 Super Headend locations to support ATT’s national launch of video MARTIN RUSSO

Suwanee, GA 30024 678-***-****

adbnwu@r.postjobfree.com LinkedIn: www.linkedin.com/in/martinrusso1 Page Two services. Oversaw cost management, staffing, scheduling, invoicing, price negotiations, scoping, as well as customer interface with various teams.

• Increased revenue on the ATT project from an original contract value of $123M to a projected value of $325M.

• Instrumental to the success Cisco (SA) has had through ATT’s selection as “Vendor of the Year” for four consecutive years (2006-2009).

ADDITIONAL RELEVANT EXPERIENCE

Diverse experience in the U.S. commercial nuclear power, US Department of Energy nuclear industries as well as numerous International nuclear facilities with proven success in project management, scheduling, budgets, plant layouts and system relationships, station design modification implementation, and operation procedure development and modification. Expertise in home office engineering design, jobsite engineering and implementation responsibilities with several international site locations.

• NAC International, Norcross, GA, On-Site Project Manager On-Site Project Manager for BN-350 Project located in Aktau, Kazakhstan as part of United States Department of Energy’s Nuclear Non-Proliferation Movement. This project was a $50M\ 2 year on site decommissioning effort in Kazakhstan and had several extreme security issues surrounding it. Fabrication Manager

Managed a $45M Project for fabrication and construction 60 UMS Transportable Storage Canisters, 1 Transfer Cask, 60 Vertical Concrete Casks and associated ancillary operational equipment. Managed all fabricator and client interface as well as schedule, budget, design and fabrication related activities.

Project Manager

Supported the $1.5M Studsvik Type B Cask fabrication project. Managed all fabricator and client interface as well as schedule, budget, design and fabrication related activities. Project Engineer

Led a $10M development effort For NAC’s Universal Multi-Purpose Canister System (UMS) Project in part supported by world class utilities and an international team comprised of the industry’s foremost experts in licensing, designing, fabricating and operation of spent fuel storage and transport systems.

• Vectra Technologies, Norcross, GA

• Bechtel Power Corporation, Decatur, AL

• Stone and Webster Engineering Corporation, Decatur, AL EDUCATION

• Data Processing Programming, Bryant & Stratton College

• Project Management Institute Certified, PMP #1452363

• Scrum Master Certified # 755896

PROFESSIONAL DEVELOPMENT

• Cisco Senior Leader Program

• Cisco technical management trainings in support of Cisco hardware and solutions.

• NAC\VECTRA\Bechtel\Stone & Webster Engineering trainings.

• Past Unrestricted Security Clearances for 7 different US Nuclear Power Plant Facilities and several Foreign Utility Nuclear sites.

• Past Security/Safety Clearance for the loading/unloading of spent nuclear fuel.



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