Employee Relations Executive

Ratna Mahindru (MBA, PMP)

Mobile: 972-***-**** Email: ************@*****.***

Summary of Qualifications

Highly organized and detail-focused professional with an exceptional track record and experience in Project Management, HR, Finance & Accounting, Quality, Compensation & Benefits Management. Meticulous & reliable self-starter with excellent interpersonal communication skills, analytical capability & ability to lead teams.

Education & Awards

Masters of Business Administration (GPA 3.8),

UNIVERSITY OF DALLAS

Concentration – Human Resources and Accounting

Certificate in Human Resources

Certificate in Accounting

Project Management Professional (PMP)

Certified through Project Management Institute (PMI)

Award of Excellence for Capstone Project at Ennis Traffic, Dallas 2011

Sigma Iota Epsilon – National Honorary and Professional Management Fraternity 2010

University of Dallas Student Committee – Secretary & Grad School of Management Rep 2009

Skills

Financial Tools - PeopleSoft General Ledger (PSGL), Investran, Oracle DRM, Reports

MS Office – Word, Excel, PowerPoint, Visio, Openoffice.org writer, MS Projects, Jira

Ceridian HR / Payroll System; MJS One – Healthcare software and Blue Ocean

CRM Software – Recruitment Plus, Banner, Satori Address, ACT! By Sage CRM

Proficiencies

Talent Acquisition

Compensation & Benefits Design

Quality

Employee Relations

Staffing Requirements

Performance Management

Team Building

Contract Negotiation

HR Policy Design and Administration

Strong Analytical skills

Leadership & Managerial skills

Strong Presentation & Communication Skills

Operations Management

Vendor Management

Project Management

MS Projects

Detail Oriented

Organization Development

Employee & Labor Laws

Knowledge Transfer

Professional Experience

Goldman Sachs, Jersey City ( Infosys ) 07/2019 – present

Associate Consultant - Financial system risk management

Responsible for functional support, users issue resolution, reporting generation of the general-ledger and private equity funds with the ERP systems - PSGL, Investran, Oracle DRM

Infosys, Basking Ridge NJ 11/2011 – 06/2019

Onsite Delivery Management/ Sr. Analyst-Talent Planning and Deployment/ Sr. Analyst (Transition)

Responsible for complete management of Onsite Portfolio for largest subsidiary of Infosys in U.S. and Puerto Rico. Manage multiple client site resource deployment projects. Ensuring compliance on vendor management/Contractor Management methodology for an efficient and predictable client project delivery.

Coordinate with recruitment team for adequate and effective staffing for entire project requirements across all tracks. Coordinate with Business Enabling Functions (HR / Technology / Facility / Quality / Risk) and provide required support to Project Managers and Associates on all Onsite Engagements. Acquire and expand skill-sets and knowledge related to transition in order to increase personnel utilization. Work with external parties and vendors to ensure timely sourcing and profiling of candidates. Responsible for new Vendor Empanelment and work closely with Procurement Team to ensure compliance. Provide inputs to the Transition Lead for periodic reports and MIS for their respective track / area in order to capture regular updates and facilitate follow-up actions. Performed Knowledge Transfer assignment from onshore client location to offshore facility. Support Quality Improvement on Engagement. Prepare Risk Register and suggest Mitigation Plan.

Key Contributions:

Streamlined the recruiting process and managed various client sites recruitment and projects simultaneously. Understood a complex order management process at client site by learning in detail and performed a complete knowledge transfer by training and supporting during transitioning it to offshore location.

Internships: 10/2009 - 08/2011

Fluor Corporation, Irving TX 06/2011 – 08/2011

MBA Human Resource Intern (Rotation Program) / Benefits Administration

Provided strategy for wellness plan balancing costs, employee health benefits and work environment. Led SOX (Sarbanes-Oxley) compliance audit for executive compensation payouts. Prepared executive compensation report, stock appreciation and depreciation, analytical business models for Sr. Executive compensation. Critiqued the performance assessment process and prepared process restructure improvement recommendations. Worked on competitive analysis of community services programs across multiple companies. Designed industry best practices model and presented to executive leadership team.

Key Contributions:

Project deliverables presented to Executive Leadership and were accepted by them for implementation.

Ennis Traffic Safety Solutions 05/2011 – 10/2011

Compensation Analyst (Worked with Dr. Rod Hilpirt)

Assisted in building a complex compensation model involving over 1000 manufacturing employees in 8 states. Role involved researching 50+ job titles & providing analytical compensation recommendations.

Ennis Traffic Safety Solutions 01/2011 – 04/2011

MBA Capstone Project

Co-led a team of five University of Dallas MBA students tasked with developing a comprehensive compensation model for approximately 100 employees for Ennis’ five manufacturing facilities on a compressed 12 week schedule. Conducted market surveys, analytical modeling & job evaluations as part of the assignment. Team recommendations were presented to the executive leadership. Recommendations were extremely well received and accepted as-is. Won Capstone award for the top performance.

Therapy 2000, Dallas TX 12/2010 – 06/2011

MBA Human Resource Intern

Researched and provided industry best practices model for executive compensation. Assisted in building updated compensation structure. Led interview prescreening process for therapists. Successfully implemented HR programs, which ensured consistency and provided staff with critical tools to enhance productivity.

University of Dallas, Irving TX 12/2008 – 04/2011

Graduate Assistant for Admissions Department

Assisted the Marketing Director for improving the university’s enrollment goals. Responsible for day to day tasks of implementing communications flows to potential candidates, orientations and graduation activities through CRM tools. Led several orientation and graduation events.

Global 360, Inc. 10/2009 – 04/2010

Human Resource Intern

Implemented new training program which streamlined training staff by more than 50%. Established performance management systems for sales and non-sales associations, progressive discipline policy, and recruitment process guidelines.

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