Contact

adbnvj@r.postjobfree.com

www.linkedin.com/in/manpreet-

singh-40bb02117 (LinkedIn)

Top Skills

Microsoft Excel

Technical Support

Customer Service

Languages

English (Professional Working)

Punjabi (Native or Bilingual)

Hindi (Native or Bilingual)

Certifications

Tally ERP 9

manpreet singh

Business management at Humber College

Prince Edward Island, Canada

Summary

I have worked in a technical industry for almost an year, gaining experience in customer service, Microsoft Office after completing my studies in business management help me to gain knowledge related to Canadian business

I am always striving to bring 100% to the work, that I do, my goal as technical support is to provide the best customer satisfaction and build sustainable relationships of trust through open and interactive communication

I can be directly contacted at adbnvj@r.postjobfree.com my specialities include learning new skill, Sage, Quickbooks, TallyERP 9, Accounting, Finance, Marketing, Operation management, Technology Entrepreneurship.

Experience

Advantage Communications Inc.

Technical Support Representative

June 2019 - Present (9 months)

265 Brackley point rd charlottetown PE C1E 2A3

Build sustainable relationships of trust through open and interactive communication.

Accurately document and update records in required systems. Provide prompt resolutions to customer inquiries by providing appropriate and accurate information.

Answer incoming calls from customers concerning technical support issues and inquiries in a professional, polite, and courteous manner. Field billing inquiries from customers while assisting in activating new service provisions, providing plan upgrade information, and cross-selling when applicable.

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RBG SECURITY INC

Senior Security Officer

July 2018 - February 2019 (8 months)

Toronto, Canada Area

Provide outstanding and personalized customer service as front line representative

Supervise contracted site to ensure security staff are meeting company standards in terms of uniforming, training and site procedures Operate and maintain an organized environment

Enforce property rules and regulations in order to maintain the security and safety of our clients and their assets

Ensure enforcement of Trespass to Property Act

Safely operate and maintain company and client issued equipment and supplies

Respond to major incidents on property and aid security staff with managing the situation (fire, flood, medical issue and criminal activity) Education

Humber College

Business management, Business Administration and Management, General · (2017 - 2018)

Budha Dal Public School - India

Commerce, Business/Commerce, General · (2014 - 2016) Page 2 of 2

Contact this candidate