Customer Service Sales

JORDAN MUBALAMATA

*** ********* *****, ********, ******* N2L 6P5, phone: 226-***-**** adbnvh@r.postjobfree.com SUMMARY OF QUALIFICATIONS

• Bilingual, fluent in both English and French

• Proficient in Microsoft Excel and other Office programs like Word, Power Point and Outlook

• Strong ability to lead, delegate, and execute on projects and collaborative assignments

• Responsible worker with good initiative, prioritizing productivity WORK EXPERIENCEs

Cashier, 02/2015 to 08/2019

Walmart – Rockland, Ontario

• Operated a point of sales system, processing transactions and handling cash and credit.

• Trained new cashiers on procedures, customer service and sales techniques.

• Maintained cleanliness and organization in the workplace for maximum productivity.

• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Residence Council Representative, 10/2018 to 04/2019 University of Waterloo – Waterloo, Ontario

• Collaborated with other team members to plan and organize events for residence students.

• Promoted and encouraged residents of my building to participate in community events. VOLUNTEER WORKs

Team Leader, 07/2018 to 08/2018

Relay for Life – Rockland, Ontario

• Led and organized volunteer efforts to collect donations and raise awareness

• Implemented a Bilingual campaign to increase success of fundraiser EDUCATION

Candidate for Bachelor of Life Science, Honours Biochemistry September 2018 – expected April/2023

University of Waterloo - Waterloo, Ontario