DEAN HALVORSON

Bristol, CT ***** l 860-***-**** l adbnhu@r.postjobfree.com

www.linkedin.com/in/dean-halvorson-34a44419b/

COMPUTER TECHNICIAN / COMPUTER SUPPORT

Microsoft CNA Certified. Provided Computer Support for all departments in a large company, local and remote sites and for computers in an industrial environment.

Provided Classified Computer Support, troubleshooting and resolving network problems, and local and networked printers and copiers support.

Supported specialty software for all departments including production, legal, sales, HR, purchasing, finance, accounting and quality departments.

TECHNOLOGY SKILLS

Windows OS v7, v8, v10

Landesk/Ivanti Management Suite

Microsoft Office; Word, Excel, Power Point, Access, Project, Visio, Outlook

Engineering Applications including Unigraphics, Catia and Ansys

PROFESIONAL EXPERIENCE

Kaman Corporation, Bloomfield, CT 08/1997 – 12/2019

Aerospace, Bearings, Industrial Technology and Precision Parts

PC Compliance Admin 09/2016 – 12/2019

Accountable for keeping all networked PCs updated with all security and software updates to lower company security risk. This included tracking down PCs that had not been online for more than 30 days and/or PCs that where not updating properly.

Substantially lowered the company security risk.

Kept the company software applications on current version.

Found PCs no longer in use and processed for either spare or discard.

Removed software no longer in use saving money on software licenses.

Supported government owned computers that required security clearance.

Computer Technician 08/1997 – 09/2016

Supported all the computers for the various Kaman divisions.

Performed break/fix service calls for software and hardware issues on everything from Engineering Workstations to specialized production computers to printers/copiers.

Setup and deployed new hardware and new software purchases

Maintained government owned PC’s for area’s that required security clearances

Assembled applications for new hardware and software purchases so they could be approved for use by the company

Troubleshot and resolved network communication issues

Travelers Insurance Company, Hartford, CT 06/94 – 08/97

Computer Technician

Provided computer hardware and software repair for all company assets.

Repaired PC’s not only for user’s located in Hartford, but also for all remote sites that shipped PC’s in for repair.

Supported all the local printers for company.

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Dean Halvorson 860-***-**** Page 2

EDUCATION

Associates Degree, Electronics – Computer Repair – Industrial Applications

Porter and Chester Institute, Wethersfield, CT

PROFESSIONAL DEVELOPMENT

Microsoft CNA Certified

Annual Company Training – Anti-Harassment, Anti-Discrimination

Security Training for Classified Computers

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