Vidhi Data

adbnct@r.postjobfree.com

http://www.linkedin.com/in/vidhi

Cell: 973-***-****

Summary:

●Founder - Lead with Impact focused on providing coaching & training to women and men to enable them with leadership skills needed to create impact in their business, in their society and in their personal lives. Pledges 10% of profits in uplifting women and 10% of the time in providing services to social businesses for free.

●HIghly accomplished business strategy and digital transformation executive with over 15 years of experience in driving high-impact change initiatives for large enterprises with emphasis on digitization, culture and innovation. Awarded leader with expertise in structuring roadmaps, strategies and initiatives in alignment with measurable goals and impact.

●Expert in leading stakeholders towards new product and service designs, organizational structures, and processes re-engineering throughout all functional areas and customer journeys.

●Trained and coached numerous leaders, teams, and large event audiences from IT and business on topics of enterprise agility, lean thinking, adaptive leadership, product management, portfolio management, design thinking and innovation.

●Designed new operating models, and service offerings for multiple companies. Built and managed top performing program and product teams in collaboration with business, IT and strategic vendor partners.

●Passionate and known for leading with a ‘people-first’ approach. Happy teams are effective teams!

Career Highlights:

●As Founder of Lead with Impact, created a unique social impact business model focused on driving leadership skills, while keeping the promise to uplift women and supporting other social businesses.

●As the Digital Transformation Executive at ADP, delivered their first ever actionable roadmap for high-innovation based on real-time intelligence, and strong customer engagement.

●As an Analytics Transformation lead at NBCU, helped design and deliver multiple initiatives in a fraction of the average project length resulting in strong business trust and scaled funding.

●As the Transformation practice lead at Stride, drove the definition and implementation of ‘Stride Way’ – a framework based on empathy, experimentation, and data driven decisions as key pillars.

●As a Transformation Program lead for an Insurance Company, envisioned the ‘Digital Enterprise’ roadmap, drove consensus across senior executives, and led implementation across operating units.

●As a Director at Express Scripts, implemented the post-merger change management program across 20 work streams and 6 app verticals, delivering a single operating framework within 9 months.

●As a Director at Medco, led a BPM and agile driven business and IT transformation. Enabled 70+ scrum teams, a product management model, a real-time dashboard on business value and status, and an agile offshore strategy with the vendor. Program resulted in high quality, improved cycle-time yielding in early benefits realization, and strong business trust.

●As a Business Lead at Chordiant, crafted CRM and BPM strategies and digital solution implementations up to 40M leading to reduced average call handle time, seamless cross-channel experience, robust decision management, advanced analytics, and improved satisfaction scores.

●As a Business Lead at American Airlines, proposed and implemented a portfolio rationalization strategy, yielding in cost efficiencies, and cross-channel business process implementation enabling omni-channel experience. Actively participated in CIO steering committee as an expert on portfolio road-mapping and prioritization.

●As a Program lead at Thomson, enabled an offshore operating model and a global knowledge management strategy resulting in rapid CMMI certification

●As a Product Manager at i2 Technologies, established collaborative and transparent feature planning with customers and users resulting in high innovation, satisfaction and future revenue. Product team earned many fortune 500 customer satisfaction awards.

Professional Experience:

Lead with Impact - April 2018 - Present Founder

●Leadership coach and trainer for women and men to help them drive transformations within their organizations, and enable them to propel into positions of power.

●Leadership Ambassador with ‘Take the lead’ to support the mission on gender parity.

●Regular Speaker on topics of leadership, business agility, program and product management, digital transformation etc (e.g. Medco, Credit Suisse, Write-Speak-Code Meet-up, Digital Oasis Conference)

●Active mentor and advisor to individuals and start-ups on scale, agility and innovation via Linkedin Mentor, Advisor Cloud, Guild etc

●Sponsor for project providing college education and support for underprivileged girls in India. Sponsor for community building work by GRACE (non-profit, USA).

ADP NJ - Jan 2018-March 2018 VP-Digital Transformation

●Executive lead over the transformation program for small business services

●Established, socialized and aligned stakeholders on a first ever digital business roadmap within 12 weeks

●Established and implemented an agile and lean based program execution framework that led to high transparency and engagement on common goals across multiple work streams - sales/marketing, finance, Tech, Data, and Services. .

NBCU NYC – August 2015 to March 2018 Transformation Consultant & Executive Liaison

●Implemented the Analytics group transformation roadmap to support high focus on digital content delivery and consumer engagement

●Crafted and deliver initiatives to drive digital roadmap goals, using lean and agile product methods with rapid prototyping, high user engagement, and iterative releases.

●Trusted advisor and coach for executives and stakeholders on industry digital trends, org structures for agility, and innovation.

Stride Consulting NYC – June 2015 to Oct 2016 Vice President – Transformation and Client Services

●Part of the Executive Team responsible for company strategy planning, and management of business operations. Partner with co-founders, executives and disruptive business owners on assessing and identifying opportunities for innovation and scale.

●Accountable for existing client engagements delivery and growth as per revenue targets. Achieved extensions and growth across over 85% clients in 2015.

●Responsible for strategy and growth of new services for the company including design, sales and marketing, recruiting and engagement management. Added 1M in new services in first 6 months.

Gear Stream Management Consulting– January 2013 to May 2015 Managing Principal Consultant

●Transformation program lead and executive partner for a large Insurance IT organization through post-restructuring to support the Digital and strategic imperatives.

●Led a program team and partnered with champions across business and IT to design and deliver experiments to improve collaboration, transparency and feedback across the initiatives.

●Actively built relationships across all levels to gain support and provided pragmatic advice on driving goals, while maximizing the business value, in alignment with Governance.

Express Scripts (Formerly Medco Healthcare) – April 2012 to January 2013 Director – IT

●Change management program lead for IT applications, processes and organizational Integration across 20 process work-streams and 9 application development verticals.

●Established program architecture and operations involving strategy and roadmap, engagement models with partners and change life-cycle management framework.Facilitated future-state applications delivery to drive an omni-channel strategy across different units.

●Facilitated identification of key measurement areas and governance across processes and identification of targets for 2013

●Established a coaches and change agents network for change management through the roadmap for adoption of the appropriate processes across 9 verticals. Established master change trackers and live dashboards on trends and temperature and to enable robust decision management on introducing change to the organization.

Medco Healthcare – July 2011 to April 2012 Director – IT

●Built and executed transformation strategies for an “Agile Enterprise” objective from the president partnering with C-level and executive leadership across IT and business process. The roadmap involved enabling a process driven organization and delivery framework, transformation of product owners and product management, and the onshore/offshore strategy.

●Drove $60M application modernization program across the customer journey towards the goal of re-branding, building consumer relationship and engagement.

●Established a lean and highly transparent risk, governance and metrics culture that resulted in faster decision management and course correction, higher predictability and efficient dependency management.

●Led the program with 5 program managers and 50+ agile champions within IT and business. Introduced communities of practice to establish a continuous improvement culture.

●Recognized thought leader and key speaker on enterprise transformation, and several topics like program and product management, risk management, knowledge management, and business and IT integration.

Valtech Technologies – July 2008 to July 2011 Engagement Lead – Transformation Services

Clients: Credit Suisse, Standard and Poor’s, Dell Product Group, Roche, Medco

●Responsible for leading large business transformation and IT solutions implementation engagements, focusing on business drivers alignment and business value, risk reduction, and business-IT architecture alignment

●Created and managed global transformation roadmaps, manage relationships with senior stakeholder groups from different business and IT units to execute change management programs on delivery models, resourcing, processes and solutions

●Coached and Mentored IT groups, business and disciplinary groups on crafting initiatives for strategic business agility

●Evaluated and supported implementation of business technology applications as a part of business process transformation strategy including BPM, PLM, content management, portals and workflow management.

●Collaborated with business sponsors, subject matter experts, development team, and other key stakeholders on communication of business models, creation and prioritization of IT investments for large enterprise-level projects.

Chordiant Software, Inc – March 2007 to June 2008 Lead Business Analyst

Client: WellPoint HealthCare Insurance, Citibank

●Led business process transformation across channels, customer and value driven strategy, and decision management. Created solution strategies using domain and process modeling for key processes and functions across verticals like Finance and Insurance

●Led and managed the programs using agile and lean principles. Effectively managed customer and partner engagement.

●Partnered for pre-sales for enterprise wide solutions and provide thought leadership conducting workshops with executives on strategy planning and execution.

●Conducted business models, analyzed business processes, objects and data. Analyzed enterprise wide functional business areas and created common business processes

●Responsible for guiding the projects on leveraging underlying service based architecture to re-use and integrate with existing services

American Airlines – Dec 2005 to Feb 2007 Business Lead – Airport Automation

●Initiated and led a product portfolio rationalization program leading to business and IT architecture alignment and removal of redundancies

●Recognized for being a champion on customer advocacy strategy and led several customer experience improvement programs leading to project investments

●Played a key role in the Steering Committee, working with business units and executives to plan and prioritize projects, based on customer analytics, and competition analysis

●Led product management and business analysis for multi-million user portal (www.aa.com) and the self-service check-in application.

●Led a hardware refresh project to replace all self-service check-in machines in US and Europe by international check-in compatible ones

●Managed and mentored project teams on industry standards on agile methodologies, object-oriented analysis and design, and UML. Tailored several processes to suit organization structure, culture and skills

Symcon Global Technologies – July 2005 to Nov 2005 Product Manager

Client: Energy and utility asset management provider

●Planned and executed the product strategy for the client in collaboration with senior executives and business line managers

●Mentored and advised senior executives and managers on business architecture concepts and methods

●Mentored analysis and design team, provided direction on core deliverables and milestones as per RUP and agile standards

●Quality Assurance – Built processes, implemented management and tools and provided consultation to all projects through reviews and training

Thomson Financials – Oct 2004 to June 2005 Transformation Lead

●Analyzed the product (domain, clients, competitive products and trends), defined road maps and prioritization of projects. Led the CMM Level 3 adoption effort – Worked with executives and leaders at all levels in establishing transformation strategy and execution of transformation initiatives

●Evaluated, and implemented knowledge management tools and workflows to transfer and share expertise across the organisation globally and Thomson customers. Managed the knowledge transfer project involving enablement of development teams in US and India

i2 Technologies – Dec 2003 to Sep 2004 Product Manager

●Managed the product roadmap, releases and features based on customer analytics, industry analysis and innovation strategy.Owned multiple client accounts and the release management process for the product. Created roadmaps and detailed plans for resource assignment and timelines for releases.

●Led process analysis initiatives, created standards, identifying disturbances and scope of improvement, formulated and implemented new processes. Analyzed and customized product modules to map to business requirements. Created specifications and transferred knowledge between global teams

Data Infosys – Sept 2002 to Nov 2003 Business Analyst/Project Manager

●Conducted business process analysis, as-is and to-be solutions analysis for large business and IT initiatives

●Managed several projects to conduct requirements gathering workshops, research on best practices for different domains and formulate solutions

●Led functional work stream on web-based and desktop e-mail and workflow application (XGen) with integrated features like conversations, fax, text, document management and more.

●Actively contributed in sales efforts and implemented solutions for several organizations

Client Projects - Tourism Portal and Promotion Plan, Management Information System and E-commerce for a big edible oil firm, Document conversion to E-books, Garment House CRM and storefront, ECRM for Internet Service Provider

Education and Certifications:

Master in Information Systems, School of Computing, University of Leeds, UK

Bachelor of Science, Lady Shri Ram (LSR) College, Delhi University, India

Contact this candidate