Indu Jayagopal

Mobile: 425-***-**** Email: adbn41@r.postjobfree.com

●10+ years combined Full Life Cycle corporate and agency recruiting and lead /management experience in competitive environments with the ability to manage multiple assignments and work under pressure in a fast-paced environment.

●Accomplished in all aspects of the recruiting lifecycle, relationship building, hiring practices, succession planning, and open communication.

●Seasoned recruiting in various technical positions and niche roles utilizing Internet searches through the use of Boolean expressions, LinkedIn, referral generation and candidate network.

●Proven track record to meet and exceed production goals while exhibiting a positive attitude and collaborative team involvement.

EXPERIENCE

Coupang USA Aug 2017- Present

Senior Technical Recruiter

One of the fastest growing companies and the leading ecommerce platform provider in S.Korea

Full life cycle recruiting: Responsible for hiring Software Developers, Software Development Managers/Engineering Managers, director of engineering full stack developers, product managers, yield analysts engineers, software development engineer in test, Technical program managers, computer vision/data scientists, Applied ML engineers (recommendation/ranking)

Key contributor/Full cycle responsible for: building 3 teams from scratch in Seattle office: Seller Services (Marketplace), Advertising, Platform (Services platform)

Partnered with senior vice president, vice president,, senior directors, hiring managers to plan head count growth, attrition, implement recruiting strategies, creating OKR (recruiting metrics), and delivery of technical talent across Seattle and Mountain View.

Planned, executed and led first ever US office in house the in house tech talk event to brand Coupang and attract technical talent in the Seattle market. The success of this event has been adopted in the Korea and China offices.

Hired 80 technical talent over a span of 2 years

Experienced in results presentation through metrics and reporting on a weekly basis to the vice president, senior vice president and hiring mangers

Conceptualized, designed and led the creation of a market intelligence data for the US office that will show all of the companies we have previously hired engineers, layoffs, compensation/benefits details

Developed interview training materials (hiring the best), process to standardize the hiring process across the company (US office)

Hire and Develop the best- Mentored recruiters, sourcers, recruiting coordinators formally and informally, across the US office.

85% acceptance rate on candidate sourced

Consistently exceeds recruiting metrics goals, averages 4 hires/month, top performer for the last 2 years

GE Digital

Technical Recruiter (contract) April 2017- Aug 2017

Recruiting for GE Digital Predix: Responsible for hiring Software Developers, data scientists, ML engineers

Partnered with hiring manager, senior directors, implemented recruiting strategies, drive employee referral program

Scrum master for industry events team

Source passive candidates using creative sourcing strategies, social platforms, internal and external networks and research publications

Consistently exceeds recruiting metrics goals,

Microsoft Aug 2015- Feb 2017

Senior Technical Recruiter

Full life cycle recruiting for Microsoft Cloud and Azure Identity: Responsible for hiring Software Developers, Software Development Managers/Engineering Managers, Web developers, system engineers, database engineers, software development engineer in test, Technical program managers, data scientists, Applied ML engineers

Partnered with hiring manager, senior directors, implemented recruiting strategies, drive employee referral program

Led domestic events for hiring top engineering talent

Managed entire recruiting cycle and managing up to 60 positions

Partner with business leaders and human resource management on head count growth, attrition and delivery of technical talent

Experienced in results presentation through metrics and reporting.

Led Senior Engineer hiring and Diversity hiring events- candidates invited for evening dinner with directors/senior directors/hiring managers etc, followed by day of interviewing. This approach has yielded more than twice the average onsite

90% acceptance rate on candidate sourced

Consistently exceeds recruiting metrics goals, 6 hires/month

Amazon,Seattle

Technical Recruiter II July 2014- July 2015

Full life cycle recruiting for Amazon External Payments and gift card products: Responsible for hiring Software Developers, Software Development Managers/Engineering Managers, Web developers, security engineers, database engineers, software development engineer in test, Technical program managers

Hired 2 senior sde’s in the first 3 weeks of my start at Amazon

Partnered with hiring manager, directors, implemented recruiting strategies, drive employee referral program

Led domestic and international events for hiring top engineering talent, planning and executing biweekly hiring events

Managed entire recruiting cycle and managing up to 15-20 positions

90% acceptance rate on candidate sourced

Consistently exceeds recruiting metrics goals

CHINASOFT INTERNATIONAL INC, Redmond WA July 2010 - July 2014

Sr. Technical Recruiter/Recruiting Lead

Global provider of consulting services with a full range of services and leading-edge solutions for Microsoft.

Full life cycle recruiting for various roles: Software Design Engineers, Project Managers, Program Managers, Software Test Engineers, and Service Engineers, data scientists, database engineers, UX designer, build engineer

Managed entire recruiting lifecycle for business groups. (Managed up to 30 open positions)

Partnered with hiring managers, implemented recruiting strategies, sourced, screened, arranged interview loops, negotiated salary and benefit packages, orientations, and coordinated new hire paperwork, and performance reviews.

Developed candidate pipeline through networking, referrals, cold calling, professional platforms, and data mining strategies

Managed external suppliers (contracts, NDA’s, quality, candidate submittals, and overall performance)

Trusted partner to management in key areas such as behavioral interviewing, workforce re-balancing, compensation analysis, hiring practices, diversity, and workforce planning.

Key contributor to a successful launch of our Near-Shore facility in Quincy, WA.

Sourced and placed vendors for 3 different projects for Microsoft. (Helped generate and secure more dual on/offshore projects)

Partnered with universities, community colleges, worksource, and niche groups to book recruiting events to help establish network.

Top Performing recruiter and averaged 8+ hires per month, received shining star award twice

Team lead and managing 3 full cycle recruiters

Build client relationships and understand their objectives, growth plans, and technical gaps through workforce planning strategies.

Collaborate with hiring managers on strategic methods to help with current projects and future growth strategies.

Prepare and complete RFP bids for both local, offshore and dual shore projects through Microsoft internal system

SIRISAI Inc, REDMOND, WA July 2005 – May 2010

Sr. Technical Recruiter/Recruiting Lead

Sirsai Inc specialized on managing custom software development projects as well as supplying top technical and non-technical talent to Fortune 500 companies throughout the Northwest.

Full life cycle recruiting process for: Quality Assurance Testers,, Administration, Project Managers, Business Analysts, Program Managers, Software Design Engineers/Test, database engineers

Major Client: Microsoft

Other national VMS Clients: AT&T, T-mobie Disney, Starbucks, Union Bank. (Managed up to 40 job openings)

Built relationships with passive and active candidates, and current employees to drive referral program.

Implemented, administered, and coordinated activity for onboarding new hires, orientation, and transition to field operations.

Developed, and managed several new accounts to build our business mix

Generated and placed company’s first project contingent vendors (V- Consultants to Microsoft)

Responsible for building the team in India and Redmond, managing \5 recruiters and 2 sourcers, got promoted to lead recruiter in 8 months of my start, and recruiting manager in 1.5 years of my start

Managing the US Immigration process (H1b, L1 visa) by directly partnering with paralegal and Immigration legal counsel.

Top performing recruiter averaged 5+ hires/month

Prepare and complete RFP bids for state government projects

Salem Placement and Educational Consultancy, India June 1999-Jan 2001

Technical Recruiter/Recruiting Coordinator

Salem placement and Educational consultancy is one of the leading domestic placement agencies in Salem, India. It provides services to scores of Corporate, Semi-Corporate, MNCs, etc in their search for locating the right candidates.

Responsibilities:

Full life cycle recruiting for various roles: Java developers, C++ developers, Mainframe developers

Responsible for scheduling interviews, planning the career fair, making travel arrangement for the candidates

EDUCATION

●Bachelor’s degree in Civil Engineering, Bharathidasan University, India

●MBA in (Human Resource Management and Finance), Bharathiar University India

●Human Resource Management Certification (Bellevue Community College)

●Software Testing certification from Bellevue Community College.

Introduction to Software Testing. Software Testing Practice. C# Programming, Fundamentals, Knowledge in HTML, Java, C#, Software Testing, SDLC.

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Authorized to work in USA US Citizen.

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