Post Job Free

Resume

Sign in

Customer Service Assistant

Location:
Augusta, GA
Posted:
February 07, 2020

Contact this candidate

Resume:

Bowei Liu Cell: 706-***-**** email: adbn3v@r.postjobfree.com

Education & Certifications

Bachelor of Business Administration major in Accounting

Augusta State University May 2000

Member of the Honor Society of Phi Kappa Phi

Dean’s list for academic excellence

Winner of Georgia Society of CPA Scholarship

Winner of the National Contract Management Association/GA-Carolina Chapter Scholarship

Winner of the Cecil R. Turner Scholarship

GPA: 3.8

Technical Skills . Excellent customer service and interpersonal skill. Strong online banking and research skill. A team player with pleasant personality. Proficient with Excel, Word, MC2, Mapics, Sage 100, 300 and SAP

Professional Experience

Club Car 11/2019 to Present

Credit Risk/Collection Analyst

• Role of Credit Risk Analyst: Assist N.A Credit Risk Lead to review financial statements and analyze

financial data of Club Car accounts. Communicate with customers (CEO, controller or owner of Club Car dealers/distributors) with questions concerning the financial situation of their business in the most recent two years to help Credit Risk Lead determine customers’ credit line limit. Have good understanding of income statement, balance sheet and statement of cash flow of authorized Club Car dealers. Experience with UCC1, security agreement and stand-by letter of credit. Help with bank reference check for Club Car’s new customers/accounts. Internal assistance with credit issue.

•Role of Collection Analyst: Collect overdue payment. Research aged invoices and unallocated cash by going through different data-base and communicating with customers and the sales team to help reconcile and clean the AR accounts.

Morris Communication Augusta GA 10/2005 to 9/2019

Corporate Staff Accountant

Staff Accountant Role:

For Augusta Riverfront LLC – a subsidiary of Morris Communication

Capital expenditure expense including LC and TF invoice processing

Tracking construction projects in progress

Depreciation for fixed assets and amortization for leasing commission and tenant finish

Capital expense vs operating expense re-class.

Variance analysis of operating expense

Month end closing – consolidate financial statement from reports of property management company

Post rent revenue and operating expenses and detect issues and fraud

Balance sheet accounts reconciliation and review

Master bank account reconciliation

Various kind of journal entries, intercompany journal entries

Review Summary of Operation, Income Statement, Balance Sheet and Cash Flow (Manual)

Assist external auditors at year end

Budget for the New Year

Property tax, sales tax filing and appealing.

Staff Accountant role:

For Morris Family LLC

Monthly bank reconciliation of investment accounts

Invoice payment

Update revenue from timber sale

Reforestation amortization

Financial Statement Review

Treasurer Assistant work:

For Morris Communication- the Parent Company

Daily cash activities download from Wells Fargo bank - about 50 bank accounts

Analyze and forecast daily cash flow to ensure enough fund running for the whole company

Borrowing and loan when necessary

Process ACH, Domestic and International Wires. Positive pay, stop pay

Transfer excess fund between various bank accounts to be used in the needed place.

Manage Concentration accounts and ZBA accounts.

Huge journal entries at month end to allocate cash activities to all the subsidiary business entities through intercompany accounts.

Analyze monthly bank fee charges to detect possible errors and notify field managers.

Customer service to other departments for bank related issue. Company contact person for banking issues

Keep updating signature cards, web achieve user id and digipass

Miscellaneous cash accounts reconciliation

Loan covenant to the bank requested by auditors at year end

Equity Residential - Augusta GA

Regional Accountant 7/2001 to 10/2005

Monthly Financial Statement Review for 30 properties

General Ledger – re-allocation of expense between operating & capital

Bank Reconciliation for about 45 bank accounts

HUD Reconciliation for 15 properties & Reconciliation for miscellaneous accounts

Purchase Card audit

Filing Sale & Use Tax Return for CT properties

Utilities Variance analysis

Customer Service for accounting issues to property managers on site

Commission processing for on- site managers

Accounting Assistant 1/2001 to 7/2001

Process Security Deposit refund for residents

Bookkeeping for Condominium units

Accounts Payable

Reference Available Upon Request



Contact this candidate