Medical Service Representative
Resume:
SHEKENNYA PATTERSON-SMITH
Medical Secretary/Receptionist
Covington, GA 30016
************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Medical Receptionist
METRO SURGICAL ASSOCIATES - Lithonia, GA
September 2019 to Present
Answering phones, faxing, checking patients in and out, verifying insurance, verification of demographics, EMR (e clinical) taking co-pays, etc
Medical Secretary/Receptionist
Strong Memorial Hospital - Rochester, NY
March 2014 to September 2019
Answering phones, transferring calls, checking patients in and out, handling co-pays, checking and verifying insurances, making appointments, etc
CNA/PCA
NURSECORE
September 2016 to August 2019
Hospital E.R patient care, nursing home care, home care, etc PCA/ CNA
Intriem Health Care - Rochester, NY
April 2012 to January 2019
Responsibilities
Oversight and Supervision of the patients, keeping there charts up to date, making sure they can correspond with the central office, scheduling appointments, answering phones, transferring calls, light typing etc Accomplishments
I gave people a sense of independence and always offered a helping hand. Skills Used
Listening, Hands on, Fast learning
Cna/ Receptionist
The Shorewinds Nursing home - Rochester, NY
WORK EXPERIENCE
July 2013 to May 2015
Responsibilities,
filled in as receptionist, answered phones, transferred calls, transporting, talking with residents, scheduling appointments, pulled charts etc...
Accomplishments
I had a very good impact on residents as well they had a very big impact on me. They taught me patients and taught me to cherish life more.
Skills Used
Time and patients, I used hoyer lifts also ready stand Costumer Service Representative
Walmart - Rochester, NY
July 2010 to December 2013
Responsibilities
Answering the phone, working onside of the Manger, filling paper work, Making sure everything in the store was running smoothly.
Accomplishments
Great costumer care
Skills Used
Management, Listening, Directing
Receptionist
wendys insurance - Rochester, NY
May 2010 to September 2013
Responsibilities
In charge of keeping records, fining paperwork, answering phones and keeping appointments, keeping confidentiality with clients personal information
Accomplishments
I learned a lot also gained really good pepper skills Skills Used
Typing, being courteous, punctuality, patience, etc... Associates in Medical Secretary
Bryant and Stratton - Henrietta, NY
September 2016 to December 2018
CNA in Nursing
The Britonian - Rochester, NY
2013 to 2013
EDUCATION
Personal Care Assistant
CCOR - Rochester, NY
2009 to 2009
GED
Charlotte High School - Rochester, NY
2008 to 2009
Cna Certified (9 years)
Scheduling (5 years)
Microsoft Office (6 years)
Human Resources (3 years)
Data Entry (4 years)
Outlook
training (3 years)
Billing (4 years)
Filing (6 years)
Microsoft Excel
Receptionist (7 years)
Sales (3 years)
Bilingual
Customer Service Representative (4 years)
Data Entry (2 years)
Scheduling (3 years)
English (10+ years)
Phone Etiquette (5 years)
Time Management (3 years)
Medical Office Experience (6 years)
Computer Literacy (2 years)
Microsoft Word (3 years)
Medical Receptionist (5 years)
Medical Information (9 years)
Office Experience (5 years)
EMR Systems (2 years)
Vital Signs Experience (3 years)
Certified Nursing Assistant (CNA)
June 2012 to July 2019
Personal Care Assistant
SKILLS
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CERTIFICATIONS AND LICENSES
March 2009 to Present
CPR
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