SHEKENNYA PATTERSON-SMITH

Medical Secretary/Receptionist

Covington, GA 30016

adbn1y@r.postjobfree.com

585-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Medical Receptionist

METRO SURGICAL ASSOCIATES - Lithonia, GA

September 2019 to Present

Answering phones, faxing, checking patients in and out, verifying insurance, verification of demographics, EMR (e clinical) taking co-pays, etc

Medical Secretary/Receptionist

Strong Memorial Hospital - Rochester, NY

March 2014 to September 2019

Answering phones, transferring calls, checking patients in and out, handling co-pays, checking and verifying insurances, making appointments, etc

CNA/PCA

NURSECORE

September 2016 to August 2019

Hospital E.R patient care, nursing home care, home care, etc PCA/ CNA

Intriem Health Care - Rochester, NY

April 2012 to January 2019

Responsibilities

Oversight and Supervision of the patients, keeping there charts up to date, making sure they can correspond with the central office, scheduling appointments, answering phones, transferring calls, light typing etc Accomplishments

I gave people a sense of independence and always offered a helping hand. Skills Used

Listening, Hands on, Fast learning

Cna/ Receptionist

The Shorewinds Nursing home - Rochester, NY

WORK EXPERIENCE

July 2013 to May 2015

Responsibilities,

filled in as receptionist, answered phones, transferred calls, transporting, talking with residents, scheduling appointments, pulled charts etc...

Accomplishments

I had a very good impact on residents as well they had a very big impact on me. They taught me patients and taught me to cherish life more.

Skills Used

Time and patients, I used hoyer lifts also ready stand Costumer Service Representative

Walmart - Rochester, NY

July 2010 to December 2013

Responsibilities

Answering the phone, working onside of the Manger, filling paper work, Making sure everything in the store was running smoothly.

Accomplishments

Great costumer care

Skills Used

Management, Listening, Directing

Receptionist

wendys insurance - Rochester, NY

May 2010 to September 2013

Responsibilities

In charge of keeping records, fining paperwork, answering phones and keeping appointments, keeping confidentiality with clients personal information

Accomplishments

I learned a lot also gained really good pepper skills Skills Used

Typing, being courteous, punctuality, patience, etc... Associates in Medical Secretary

Bryant and Stratton - Henrietta, NY

September 2016 to December 2018

CNA in Nursing

The Britonian - Rochester, NY

2013 to 2013

EDUCATION

Personal Care Assistant

CCOR - Rochester, NY

2009 to 2009

GED

Charlotte High School - Rochester, NY

2008 to 2009

Cna Certified (9 years)

Scheduling (5 years)

Microsoft Office (6 years)

Human Resources (3 years)

Data Entry (4 years)

Outlook

training (3 years)

Billing (4 years)

Filing (6 years)

Microsoft Excel

Receptionist (7 years)

Sales (3 years)

Bilingual

Customer Service Representative (4 years)

Data Entry (2 years)

Scheduling (3 years)

English (10+ years)

Phone Etiquette (5 years)

Time Management (3 years)

Medical Office Experience (6 years)

Computer Literacy (2 years)

Microsoft Word (3 years)

Medical Receptionist (5 years)

Medical Information (9 years)

Office Experience (5 years)

EMR Systems (2 years)

Vital Signs Experience (3 years)

Certified Nursing Assistant (CNA)

June 2012 to July 2019

Personal Care Assistant

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CERTIFICATIONS AND LICENSES

March 2009 to Present

CPR

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