Amber Arendt

*** ********* ** *** *

Hanover, Pennsylvania, 17331

717-***-****

adbn00@r.postjobfree.com

Work Experience

Aspen Dental, Hanover, PA

Patient Support Representative Mar 2019- Present

● Contact patients prior to their appointment to confirm appointments

● Answer phone calls to respond to patient inquiries

● Schedule and reschedule appointments

● Run insurances and insurance verifications

● Greet and check in patients

● Collect payments

● Inform patients about delays or waiting times

● Assist other members of team as necessary

Skills of Central Pennsylvania, East Berlin, PA

Direct Support Professional Jan 2019- Mar 2019

● Help Bathe and dress the people I support

● Cook Meals for people I support

● Administer Medications

● Transport to day program and activities

● Interact with people I support by playing games, reading with them, and going on outings

● Maintain a record of activities and when medications were administered Home Health Aide, Mar 2017- Mar 2019

● Supports patient by providing housekeeping and laundry services

● Assists patient by providing personal services, such as, bathing, dressing, and grooming

● Administer Medication

● Help to calm and reassure patient with Alzheimer's

● Cook meals

Penn-Mar Human Services, Spring Grove PA

Residential Assistant, Oct 2016- Mar 2017

● Help Bathe and dress consumers

● Cook Meals for consumers

● Administer Medications

● Check in items upon arrival/ Checkout items during departure

● Transport to day program, work, and activities

● Interact with consumers by playing games, assisting them in baking, and going on outings

● Clean rooms upon departure of a consumer

● Maintain a record of activities and when medications were administered Rutters, Hanover PA

Retail Shift Leader, Jan 2015 - Oct 2016

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist Customers by providing information and resolving their complaints. Answer customers' questions, and provide information on procedures or policies. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Direct and supervise employees engaged in sales.

Instruct staff on how to handle difficult and complicated sales. Assign employees to specific duties.

Help train employees.

Wetzels Market, Glen Rock, PA

Cashier/Stock, Mar 2014 - Jan 2015

Stock shelves with new merchandise using first in first out method. Clean display cases, shelves, and aisles.

Change price tags on merchandise.

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist Customers by providing information and resolving their complaints. Greet customers entering establishments.

Process merchandise returns and exchanges.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Stock shelves, and mark prices on shelves and items. Assist with duties in other areas of the store, such as bagging and carrying out customers' items.

Education

York County School of Technology, York, PA

High School Diploma, June 2015

Honor Graduate

National Honor Society

Additional Skills

CPR/ First Aid Certified

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