Customer Service English Teacher

Maria Mitos G. Valenzuela

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PROFESSIONAL EXPERIENCE

April 2016 to February 5,2020 ESL Tutor

INFUTURO

April 2013 to April 2014 Online Tutor

E-link

March 25, 2010 to June 30, 2010 ESL Tutor

RSVP Call Center

February 2008 to January 2009 Technical Support Representatvive Sitel Baguio

1. Provide clear inbound/outbound communication .

through telephone and/or email technical support

and excellent customer service solutions to users

pertaining to PC technical problems.

2. Follow through on customer issues that require

additional research in order to provide feedback

and recommendations for workflow management

and peers.

February 2007 to April 2007 Cashier

Puregold Valenzuela

May 2006 Call Center Training

Informatics

September 2005 to January 2006 Cashier

SM Department Store

EDUCATION

2005 Hotel and Restaurant Management

University of Baguio

2001 Don Bosco High School

1997 Sto.Tomas Elem. School

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