Melissa J. Hanson

adbmrl@r.postjobfree.com

C: 361-***-****

Victoria, TX 77904

Summary

Dedicated and empathetic Certified Clinical Medical Assistant with over 15 years in direct patient care and experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Skills

•CPR and BLS certified

•Vital signs and medical history

•Professional bedside manner

•HIPAA compliance

•Medical terminology knowledge

•Electrocardiographs (EKG)

•Urine dip stick and urine pregnancy testing

•Influenza and Strep testing

•Finger sticks for blood glucose, A1C and Lipid panel

•Conflict resolution abilities

Experience

Community Health Systems/DeTar Clinics Victoria, TX

Certified Clinical Medical Assistant 12/2014 - Current

•Record vital signs and medical history for up to 25 patients each day.

•Assisted physicians and prepare patients for procedures, including but not limited to EKGs, physicals, phlebotomy, vaccinations, injections, pulmonary function tests, well woman PAP smears and ear lavages.

•Perform routine tests to check vision, hearing, urine for UTI and or pregnancy, glucose finger sticks, swap and test for flu and strep.

•Provide necessary supplies, support and assistance to medical staff and patients for procedures.

•Educate patients about medications, procedures and physician's instructions.

•Clean, restock and prepare exam rooms.

•Contact pharmacies to submit and refill prescriptions.

•Schedule appointments for patients via phone and in person.

•Assist nurse with calling patients back in regards to questions, concerns and lab or imaging results.

•Follow up with patients and other offices regarding referrals.

•Assist resident physicians with charting procedures and codes on patients with DM, HTN and HLD in order to meet quality measures and qualify for the1115 grant that is worth millions of dollars to the residency program.

•Log sample medications and vaccinations.

•Occasionally assist front desk staff with checking patients in or out, collecting payments, rolling and unrolling phones over to answering service, answering phones and taking messages.

Self-Employed Victoria, TX

Private Caregiver 01/2006 - 12/2014

•Worked to improve patient outlook and daily living through compassionate care.

•Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.

•Delivered high-quality, geriatric care to private client.

•Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming.

•Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.

•Assisted disabled individuals to foster independence while still closely monitoring safety at all times.

•Provided basic care for elderly patient, including scheduling appointments and managing finances and legal matters.

•Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.

•Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.

•Transported patients to and from medical, dental and personal care appointments.

South Texas Blood & Tissue Center Victoria, TX

Phlebotomist/Team Leader 01/2004 - 01/2006

•Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.

•Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.

•Treated blood-related chronic disorders by performing therapeutic phlebotomy.

•Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.

•Prepared blood-collecting equipment to draw blood and safely store and transport samples.

•Obtained blood donation through venipuncture using straight 16 to 17 gauge needles.

•Monitored donors closely for any signs of reaction during the donation process.

•Cared for and treated donors having a reaction.

•Team Lead by supervising and managing mobile blood drives, reviewed donors forms for eligibility, performed majority of venipunctures, assured that safety measures and protocol were strictly followed, verified proper labeling of blood donations and prepared blood for pick up.

South Bay Cardiovascular Associates West Islip, NY

Certified Clinical Medical Assistant 05/2002 - 03/2003

•Recorded vital signs and medical history.

•Assisted physicians by preparing patients for procedures and nuclear stress tests.

•Performed routine EKGs

•Cleaned, restocked and prepared exam rooms and medical equipment.

Education & Training

Ultrasound Diagnostic Schools

Carle Place, NY

Medical Assistant Certification 8/2001 - 05/2002

Hawaii Pacific University

Honolulu, HI

Degree not obtained - one semester completed in 2000

West Islip Senior High School

West Islip, NY

High School Diploma with Honors 06/1999

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