Data Analyst Social Media

Rotimi Lamikanra

***** ****** ****, *********, ** 55068 Phone: 651-***-**** Email: adbmr1@r.postjobfree.com

https://www.linkedin.com/in/rotimilamikanra/

MASTER DATA ANALYST BUSINESS SYSTEM ANALYST RESEARCH & STRATEGIC ANALYST

Career summary: Accomplished, dynamic professional with broad- based multi-industry experience and analytical expertise to drive operational excellence and continuous improvement of internal controls, processes, and programs.

Six Sigma Black Belt Certification

Six Sigma Green Belt Certification

Change management

Stakeholder Engagement

Data Systems and Integrity

Data Modeling

Data filtering and interpretation

Project Management

Process Improvement

Strong analytical skills

End-to-end customer experience

Customer Data Analysis

Extensive Research

Relationship Building

Databases: MS Access, SQL, Oracle

SAP, Salesforce.com, Minitab

SQL, My SQL

VBA, Eloqua,

Advanced Microsoft office Suite

Business Analysis

Education

Master of Business Administration (MBA), Focus: Finance & Marketing - 2000 Florida A&M University, Tallahassee

Master of Business Law (LLM) 1997 ~ University of London, London

Bachelor of Law (LLB) 1995-University of Ife, Nigeria

PROFESSIONAL EXPERIENCE

Medtronic- Master Data Analyst- August 2019-September 2019 - Mounds View MN

Facilitated the creation and maintenance of high quality master data related to Medtronic materials, customers, vendors and sales structure. I played a key role in protecting the master data that enabled the company to share information, process transactions, plan and execute business operations globally. I resolved master data tickets relating to vendors, created new vendors in SAP and extended this to 24 US locations

Ecolab- Master Data Analyst /Business Analyst–Global Logistics, January 2019 -July 2019 (Consultant)-St Paul, MN

Collaborated with the field, transportation and customer service as a member of a cross-functional team to confirm the customers’ requirements and accuracy of master data in customer master. Updated customer master data for transportation in preparation for the implementation of the new ERP system. Collected current data, analyzing validating reviewing with stakeholders and submitting changes. Transportation Management System Customer Data: Reviewed exception routing list and confirmed validity of exceptions with the sales /transportation team. Vendor Drop Shipment (DM/Bulk/Chem Pkg) Freight Data: Confirmed freight rates for auditing purpose, conducted data modeling and analyzed data migrated from cross-functional teams

Wells Fargo Conduct Management Office– Business System Analyst -Nov 2018 – Jan 2019 (Consultant) St. Louis Park, MN

Reconciled and migrated data across two Wells Fargo systems using legacy platform and EAP. Performed manual entry of cases in dual systems. Consulted with Quality Assurance Analysts on data findings to identify risks. Produced allegations report review and data quality check. Conducted quality check of day-to-day oversight of Allegations Team to ensure data was entered into both systems accurately based on mandated timelines and deliverables. Oversaw allegations data entry and retrieval to ensure standardized workflow.

CARGILL -- Master Data Analyst Customer Experience - June 2018- Oct 2018 (Contractor)

Researched Material requests to ensure accuracy and completeness of information required. Analyzed data to avoid duplication of records. Met all data requirements to achieve desired outcome. Data Entry - entered correct information into multiple applications (CRUD -Create, Review, Update, Delete, SAP, Salesforce Dot Com, Hybris, RemedyForce)

PROFESSIONAL EXPERIENCE (continued)

ROLAM SOLUTIONS & ROLAM CORPORATION ~PRESIDENT~2016- Present Rosemount, MN

Planned and executed a variety of programs such as process improvement/redesign, change management initiatives, and integration of programs and services with cross-functional business partners. Proactively initiated change in processes, tools, and capabilities to increase operational efficiency and effectiveness while improving the customer experience and ensuring regulatory compliance. Provided analytical support, research, data systems and integrity, analytics, compliance reporting, and marketing/operational efficiencies.

Sample Projects

Sportsman’s Guide: Worked with the customer experience team to introducing and implement the Net Promoter® Score. The company was empowered to measure their clients' willingness to refer their product or services as a proxy for client satisfaction and service quality.

Paladin Academy: Filed all statutory reports and returns with the MDE, researched, obtained requirements, prepared and submitted 3 grants for a cumulative total of $250,000

Rust Consulting: Worked with the data management team to ensure project data was well structured, facilitated thorough notification and efficient claims processing in the Wells Fargo class action settlement and the Equifax breach.

AMAZON FULFILMENT~DATA ANALYST, INVENTORY CONTROL AND QUALITY ASSURANCE ~2016- 2017

Analyzed and solved business problems relating to inventory receipt, management and shipping out to end customers. at their root, Developed solutions that utilized the highest standards of analytical rigor and data integrity. Partnered with product managers and other stakeholders to drive development of metrics and analyses. Managed and executed entire projects or components of large projects from start to finish including project management, data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations. Analyzed and solve business problems at their root, stepping back to understand the broader context.

PALADIN ACADEMY. ~ DIRECTOR OF RESEARCH & STRATEGIC ANALYSIS / DIRECTOR OF FINANCE ~ 2013-2015

Major Achievements: Secured $250K in grants in 2015 by actively seeking grant opportunities through federal and state registers, Minnesota Department of Education, corporate foundation sites, and the Foundation Center database. Utilized the growth measurement model to develop a matrix of student success measures that allowed statistical comparison of cohorts, classes, and students, ultimately resulting in 51-point YOY school improvement. Developed and/or improved state-mandated metrics and reporting for: district-selected assessments, state-mandated assessments, specific curriculum-related assessments, and district surveys, including school improvement planning, curriculum reviews, program evaluation, and schools/district special projects.

THOMSON REUTERS CORP. ~ STRATEGIC MARKETING ANALYST ~ 2007-2012

Major Achievements: Increased sales by 20% in 2011 by analyzing existing marketing programs and identifying new and actionable data for multiple departments. Led in-depth analysis of the global market, discovered additional opportunities to generate revenue and cut costs through new markets, acquisitions, customer shifts, and purchasing patterns; all new products met or exceeded first-year sales goals. Key contributor in better defining/targeting marketing campaigns by assessing the effectiveness of existing marketing components based on channel, product, and creative content then making recommendations on areas for improvement. Nominated for Chairman’s Excellence Award 2 consecutive years for program leadership in launching Westlaw Business product (captured leading market share in less than 6 months and generated $20M revenue stream) and developing “Customer 360 degree” tool to better understand customers (increased product reach 20% and usage 40%).

PROFESSIONAL EXPERIENCE (continued)

THOMSON REUTERS CORP. ~ CONTENT ACQUISITION SPECIALIST ~ 2005-2007

Major Achievements: Lowered content acquisition cost by 35% YOY by creating an integrated metadata database that analyzed and summarized the usage of expert witnesses, documents and briefs for WestLaw’s 40K users, which allowed content usage analysis to become a key aspect of the critical content acquisition process. Developed a “Customer 360” reporting tool for monthly business overview, providing a holistic view of the organization that led to extensive process streamlining and an 20% increase in product reach. Increased product usage 40% by integrating usage analysis into the overall content acquisition process and championing content usage analysis enterprise-wide.

AMERICAN EXPRESS FINANCIAL ADVISORS ~ SIX SIGMA BLACK BELT / SENIOR BUSINESS ANALYST ~ 2002-2004

Major Achievements:

Saved $15M+ via benchmarking and VOC support. Reduced cycle time/reworks for core functions and improved data integrity via new technology and end-to-end processing. Provided support that drove successful completion of 20+ Black Belt and 6 process improvement projects. Provided comprehensive benchmarking and VOC support that drove successful completion of 20+ Black Belt and 6 process improvement projects.

AMERICAN EXPRESS FINANCIAL ADVISORS, INC. ~ PROJECT MANAGER, BENCHMARKING & VOC ~ 2000-2002

Major Achievements: Redesigned organizational structure and core processes, using customer input, process analysis, and competitive benchmarking to decrease statement preparation time by 2 days and cost by 15% while cutting paperwork request response 35%. Recruited by American Express to develop and manage a robust benchmarking program for the Service Delivery Organization that could measure quality of policies, products, services, programs, and strategies then compare them to internal and peer measurements; 25+ benchmarking projects were conducted annually.

Provided benchmarking consultation on several successful Six Sigma Black Belt projects/and process improvement projects. Led benchmarking at Merrill Lynch for “Improve Account Transfer” project, reducing time from 3 days to 1 day.

Oversaw 3 Sigma Black Belt projects on customer service” at Schwab, raising client satisfaction 35% for $3M in cost.

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