Employee Relations Manager
Resume:
PERSONAL HISTORY
Full Names
“Phindile” Portia Mavuso
Residential Area
Roodepoort
Nationality
South Africa
Identity Number
Languages
Zulu, English, Afrikaans, Sesotho
Drivers Licence
Code B
Own Transport
Own Transport
Salary Required
Negotiable
Notice Period
Contact Details
Email Address
Immediate
adbmk1@r.postjobfree.com
Executive Summary
I am currently working for Alstom S&E Africa as a Human Resources Administrator, my key responsibilities are as follows: Policies and Procedures Develop, implement, monitor and evaluate HR policies Development and implementation of the Site Mobilization system Assist HR/IR Manager develop a structured process and ensure actions are initiated to prevent the occurrence of any employee relations/industrial nonconformity’s Recruitment and Selection, Provide advice and support to Managers/Supervisors to facilitate Workplace Agreement interpretation in the absence of site HR/IR Manager, Assist HR/IR Manager develop a structured process and ensure actions are initiated to prevent the occurrence of any employee relations/industrial nonconformity’s, as well as Provide Monthly Statistics on Recruitment, Attrition, Leave, Absenteeism, Agency/Referral comparisons, Manpower Budgets, Starter/Leaver list, Employment Equity reports, and CV Tracking, Perform detailed and structured audits on Subcontractors ensuring full compliance to their Employee Relations Management plans and respective legislation as well as the PLA, Participate in the mobilization of Contractor companies, ensuring full compliance to the established Alstom Project procedures, Maintain an effective working relationship with respective parties in terms of site employee relations, industrial legislation, etc, and undertake appropriate training and development as requested, and Full compliance to the Alstom code of ethics.
My key technical skills are: Knowledge of Human Resource Management, Industrial Relations, Labour Relations, Principles of Customer Relationship Management, Policy Development Skills and Technical Report Writing, and Knowledge of the ‘Kusile Project Labour Agreement.
My key behavioural strengths are: Ability to work independently and as part of a team, Ability to work under pressure and meet deadlines, Negotiations Skills, Planning and organising skills, Customer focus, Self-Managed, self-started, self-disciplined, self-motivated and Hard worker, Supervisory, leadership and Management skills, Reliable and highly principled.
EDUCATION & TRAINING
Last School Attended:
Westridge High School
Highest Standard Passed:
Grade 12 Senior Certificate
Year Completed:
2007
Subjects:
English: First Language
Afrikaans: Second Language
Business Economics
Biology
Mathematics
Physical Science
TERTIARY EDUCATION
Description
Institution
Year(s)
Project Administrator Certificate
PM Ideas
2015
National Certificate: Occupationally Directed ETDP
Institute of People Development
2014(Incomplete)
Fundamentals of Human Resources
Advance Learning
March 2013
N4 and N5 Human Resource Management
Nkgangala FET
2012
Diploma: Human Resource Management
Alison (Online)
2012
CDR Training (Dispute Resolution)
Tokiso Administration (CCMA)
March 2012
Legal Liability for Managers
GSIRC
2012
Labour Relations Training
Alstom
July 2011
PLA Training
Alstom
2011
SHE Representative
NOSA
2011
Course in Relationship Marketing Certificate
University of South Africa
June 2010
Marketing Management Diploma
College Campus
2008 (incomplete)
COMPUTER KNOWLEDGE
Packages
Packages
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Visio
Project
CRM
ALPS
CAREER HISTORY
(Starting with most recent position)
Employer
GE
Type of Business
Construction
Last Position Held
Human Resources / Industrial Relations Administrator
Salary
Period of Employment
February 2011 - Current
Reason for Leaving
Seeking new career opportunities
Job Description
In March 2012, I was promoted to Human Resources / Industrial Relations Administrator where I was responsible for the following duties:
Employee relations including Alstom site staff Industrial relations
Development and implementation of the Site Mobilization system
Review, audit and monitor that all contractors payments and benefits are as per the site agreement (PLA)
Provide advice and support to Managers / Supervisors to facilitate Workplace Agreement interpretation in the absence of site Human Resource / Industrial Relations Manager
Advise Managers and Supervisors on the handling of industrial disputes and grievances, ensuring full compliance to the respective legislation
Assist Human Resource / Industrial Relations Manager develop a structured process and ensure actions are initiated to prevent the occurrence of any employee relations / industrial non-conformities
Handle recruitment needs for site from discussions with Line on recruitment needs, approval requests for new or vacant positions, check if line managers have identified and drawn up job specifications, liaising with agencies, setting up interviews, interviewing and finalising offers
Ensure local headcount reporting and administrative record accuracy in ALPS
Provide Monthly Statistics on Recruitment, Attrition, Leave, Absenteeism, Agency / Referral comparisons, Manpower Budgets, Starter / Leaver list, Employment Equity reports, CV Tracking
Perform detailed and structured audits on Subcontractors ensuring full compliance to their Employee Relations Management plans and respective legislation as well as the PLA
Participate in the mobilisation of Contractor companies, ensuring full compliance to the established Alstom Project procedures
Maintain an effective working relationship with respective parties in terms of site employee relations, industrial legislation, etc., and undertake appropriate training and development as requested
Full compliance to the Alstom code of ethics
I was initially employed in February 2011 as Site Secretary where I was responsible for the following duties:
Supported SIM in daily office work
Provided assistance to Alstom site staff as requested by the AP SIM
Developed and maintained site mailing system (In- and outgoing of site letters, fax, etc.)
Ensured the day-to-day operation of the Alstom Site office continued in a professional and well organised manner
Ensured the Alstom site staff had the administrative facilities and resources to function effectively
Maintained the office stationery
CAREER HISTORY
(Continued)
Employer
Gener8 Roodepoort
Last Position Held
Administrator / Human Resource Administrator
Salary
R13 000.00 Gross per month
Period of Employment
December 2009 - January 2011
Reason for Leaving
Was offered opportunity with Alstom
Job Description
Met with Line Managers to generate personal requisitions for available positions
Coordinated with Human Resource Manager and Director for approval on moving forward
Prepared internal vacancy and external vacancy advertisements
Contacted Personnel Agents and explained requirements thereafter follow-up with an official e-mail on conditions of placement
Screened CV's according to specifications and job spec
Arranged meetings with Line Managers to hand over short listed CV's
Get confirmed dates from Line Manager and a list of people for interview panel
Contacted interview panel to get dates and times they were available to proceed with interview
Started process of setting up interviews; sent Agent the e-mail with specific time and dates for the interviews; once agent had confirmed the invite; sent final notification from diary to all required and booked a meeting room for interview to take place
Prepared interview packs (including: coversheet, CV and interview notes and questionnaire)
On the day of interview; received candidates; offered them tea / coffee; took them through and introduced to interview panel
After the interview process; sat with Line Manager and made a shortlist of candidates; from this list chose the candidate
Requested reference checks; Kroll and credit checks and a current pay slip from the Agent
Sat with Human Resource Director and confirmed salary benchmark to be offered to the candidate
Drew-up dummy pay slip and got Country Director to approve with a signature before sending out to the Agent or if internal send directly to the candidate
Once the dummy pay slip was approved; start with official offer and get relevant parties to sign
When signed by all parties; then offer can be sent to agent or internal referral
Once the offer is accepted, created IT requisition and lotus notes
Sent notification of the above to parties involved; department PA; IT department; reception; EHS to set-up medical; Admin Manager to process access cards and to induction team
E-mailed Agent or candidate with the checklist for all new starts to bring along on their first day to handover to Human Resources
When induction was over on the first day; sat with candidate to go through checklist for payroll handover
CAREER HISTORY
(Continued)
Employer
University of South Africa
Last Position Held
Call Centre Agent
Salary
R5 000.00 Gross per month
Period of Employment
January 2009 - November 2009
Reason for Leaving
Seek out employment in-line with her studies
Job Description
Answered calls and responded to e-mails
Handled customer enquiries both telephonically + by e-mail
Researched required information using available resources
Managed and resolved customer complaints
Provided customers with product and service information
Entered new customer information into system
Updated existing customer information
Processed orders, forms and applications
Identified and escalated priority issues
Routed calls to appropriate resource
Followed up on customer calls where necessary
Documented all call information according to standard operating procedures
REFERENCES
1.Full Name : Mr. Peter Heather
Position : Site HR/IR Manager (ALSTOM)
Contact Number : 011-***-****/ 079-***-****
2.Full Name : Ms Keyshnee Govender
Position : HR Practitioner (ALSTOM)
Contact Number : 011-*******
3.Full Name : Mr. Musa Mdiniso
Position : Director (Gener8 Roodepoort)
Contact Number : 076-****-***
Contact this candidate