MJAIDI MWANZIA ISMAIL

To obtain a position commensurate with my qualification, ability and work experience In an organization where I can contribute my professional skills, Sharpen my capabilities in the best possible manner hence leading to growth And career advancement and also be active.

974-******** DOHA-QATAR adbmj9@r.postjobfree.com

EDUCATION BACKGROUND

2018 : Northfield Training Centre

(IOSH, Safety Officer, Environmental Management Awareness Course, Risk Assessment Awareness Course, Basic First Aid Awareness Course, Basic Fire Fighting Awareness Course) 2009 – 2010 : International Center Humanitarian Affairs

(Fire Extinguisher Education & Awareness Program)

2006 – 2008 : Jomo Kenyatta University of Agriculture & Technology

(Certificate in Mechanical Engineering)

2005 Sept – 2006 : Alf tech College

(Certificate in Computer Packages)

2000– 2003 : Mombasa High School

(Kenya Certificate of Secondary Education)

1992— 1999 : Kaloleni Primary School

(Kenya Certificate of Primary Education)

CAREER HISTORY

2017 up to date : Doha Security Services

Position : Customer Services

Duties

Manage large amounts of incoming calls.

Identify and assess customer needs to achieve satisfaction.

Build sustainanble relationships of trust through open and interactive communication

Meet personal/team sales target and call handling quotas..

Keeping customer records

Going extra miles to engage customers.

2015 – 2017 : Zenjibil (Qatar)

Positing : Sales Executive

Duties

Making quotation- invoice receipts and deposit

Reconciliation of Debit and credit card payment with bank statement

Handling of Bank Deposits Bank transfers

Handling of petty cash

Stock maintenance (bar code system)

Stock verification

Responding to customers and vendors email

Handling the customer and their needs

meeting customers

making presentations to promote new products

agreeing sales, prices and delivery

keeping in contact with customers before and after a sale

recording orders

2012 – 2014 : Bruzaa W.L.L

Position : Sales Supervisor

Duties

Floor layout in-charge.

Responsibility of training new staff.

Responsible of back office.

Achieved stock loss target for one year.

Organizing weekly reports and training programme.

Communicating with the brand manager.

Enter all sales record in the system.

2009 – 2010 : Red Cross

Position : Firefighting & First Aid

Duties

Respond to emergency calls, lay and connect hose, hold nozzles and direct water stream, raise and climb ladders, use extinguishers and other equipment.

Help in providing emergency medical care to patients including ambulance transportation

As assigned, drive and operate firefighting apparatus

perform varied maintenance tasks on apparatus, equipment and facilities

ventilate buildings to release heat, smoke and gases, place salvage covers, and action to prevent water damage

provide rescue in various forms from dangerous situations, operational response to dangerous goods calls

fire prevention work, conducts course for other staff and contracted parties, and under direction of an officer performs inspections and clerical duties as required

mentoring others in emergency medical care, and firefighting

performs other related duties as assigned

2006-2008 : SGS Mombasa

Position : Inspector

Duties

Following up with purchase orders, quotations, inquiries, emails, memos and faxes.

Meeting schedules preparations

Filing, updating of all managers documents - Monthly reports.

Assisting the manager with all communications internally and externally.

Inspection on all goods to make sure all orders are in good condition.

monitor staff schedule

Supervise all work is done on a timely manner

SKILLS

First Learner

Computer Skills

Microsoft Word and Excel

Excellent written verbal and presentation skills

Highly motivated team player

Good organization skills

OTHER NOTABLE ABILITIES

Creative

Conveniently Trainable

Team Player

Possession of Good interpersonal communication skills HOBBIES

Travelling

Reading

Listening to music

Swimming

ASPIRATIONS

Achieve my goals and diligently do what is expected of me REFEREES

Available upon request

Contact this candidate