JEFF LEBEL

**** ****** ****, **** *****, TX *****

p: 682-***-**** e: adbmid@r.postjobfree.com

SENIOR QUALITY ASSURANCE PROFESSIONAL

A proven manager of projects and people, offering a unique combination of experience in information technology, quality assurance fundamentals, and collaboration in matrix organizations, I understand the critical nature and multi-disciplinary role of a proactive and successful QA program. Key skills include:

Product development lifecycle

Agile and iterative methodologies

QA resource allocation and budgeting

Automation tools and processes

Project and product management

API and back-end testing

NOTABLE ACHIEVEMENTS

Decreased cost and conserved internal resources while completing government-mandated Section 508 accessibility work, saving $250,000 and completing project 12 months ahead of schedule, at Great Minds

Orchestrated test cycles to expedite the rollout and adoption of the Fidelity® Personalized Portfolios program across multiple projects, ultimately supporting above-target (approximately 20%) financial goals of $1.1 billion in assets under management (AUM) in the first year, at Fidelity

Developed isolated test lab to assess the suitability of Hercules in support of stringent Department of Defense computer hardening policies and guidelines, at Citadel

ADVANCED TOOLS PROFICIENCY

ADP

MicroFocus Rumba

TestRail

Sahi

HP ALM, PPMC, Quality Center

Cucumber

Domo

Parasoft SOAtest

Katalon Studio

Selenium

Jenkins

SoapUI

Salesforce

Sapient ResultSpace

Git, Bitbucket

Asana, Wrike, Jira

AQT

PuTTY, SSH, FTP, RDC

Quest Software TOAD for Oracle

Rational Team Concert, ClearQuest

Appium

PROFESSIONAL EXPERIENCE

Apptricity, Irving, Texas

QUALITY ASSURANCE MANAGER (September 2018–January 2019)

·Directed five employees and prioritized workloads through creation of stories in three-week sprints for asset management and expense management applications, using Jira

·Controlled the creation of test cases, test sets, and test runs utilizing TestRail; oversaw automated testing, using Katalon Studio and Appium

·Briefed senior management on weekly team and project progress; provided potential solutions to mitigate identified risks

·Handled recruitment, hiring, training, management, and professional growth and development of staff (including goal-based measurement and reviews)

·Ensured releases were acceptable for additional testing through coordination with other internal departments

·Provided pilot support for the Sales and Marketing departments

Great Minds, Washington, DC

SENIOR MANAGER, PRODUCTION SERVICES–DIGITAL (August 2014–August 2017)

·Cultivated a diverse team of 24 members over 12 months to ensure scalability for environment of rapid growth

·Executed the production and digital delivery of Great Minds’ curriculum and professional development offerings

·Partnered with Program, Marketing, Sales, and Customer Success teams to conduct website curriculum content activities within the LMS, video production, and XML file development

·Overhauled department roadmap development and requirements management through use of A/B testing, mockups, beta and UAT testing, evaluation of customer feedback, and backlog tracking

·Ensured that all market-facing products had been conceptualized, developed, delivered, and maintained within the highest standards of quality to fulfill the Great Minds mission of crafting exemplary instructional materials

·Managed resource allocation and capacity across teams and projects to ensure optimal efficiency and reduce redundancy

·Forecasted and monitored revenue and expenses, providing explanations for variances and notifying stakeholders if scope of projects or product needs changed to the degree that the budget was impacted

Fidelity Investments, Westlake, Texas

SENIOR QUALITY ASSURANCE ENGINEER (February 2012–April 2014)

·Operated as functional lead and Integrated Test Lead for the Workplace Investing Defined Contributions Quality Assurance team; directed team of global Quality Assurance resources

·Chartered multiple concurrent software development projects in an agile environment

·Worked with DB2, CICS online 3270 screens, and front-end DC applications, including FPRS (mainframe system), Ventura (middle tier), NetBenefits, DC Workstation, and ancillary applications

·Analyzed test execution and defect tracking metrics to understand and communicate status to project stakeholders

·Developed risk mitigation plans when needed to address project liabilities and course correct

·Cultivated QA presence at the Westlake Fidelity campus, growing to a team of 17

Fidelity Investments (Veritude)

QUALITY ASSURANCE ENGINEER (September 2007–September 2011)

Citadel Security Software, Inc. (McAfee)

SENIOR QUALITY ASSURANCE ENGINEER (February 2004–February 2007)

Thursby Software Systems, Inc., Arlington, Texas

QUALITY ASSURANCE ANALYST (February 2000–February 2004)

EDUCATION and MEMBERSHIPS

University of Texas at Arlington

Bachelor of Science, Microbiology, May 2000

Double Minor: Chemistry & Business Administration

Member of Biological Society

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