SAJANA JIYAS

QMS Coordinator

Email: adbmhk@r.postjobfree.com

Mob: +965-********

OBJECTIVE

To secure a career as Engineer in Quality Management System in a reputed organization, which appreciates professional approach and hard work, where I can utilize my knowledge, skills & experience in contribution towards fulfilling the company’s growth objectives like Customer Satisfaction, Quality Improvement, commitment towards Environment and Cost reduction for a sustainable business, also with interest in developing my career and excel in the field of service.

SUMARRY OF EXPERIENCE AND CAREER SKILLS

Working as Quality Management System Coordinator at a major Switchgear manufacturing company in Kuwait.

Expertise in formulating and maintaining Quality Management System ISO 9001: 2015, its documentation, implementation, training and preparation for certification.

Certified Lead Auditor of Quality Management System standard ISO 9001:2015 at BSI group.

Experienced in EMS ISO 14001: 2015 documentation, implementation, training and preparation for certification.

Certified Internal Auditor of Environmental Management System standard ISO 14001:2015 at TCB group.

Planning, scheduling and conducting Internal IMS audits, preparing Audit reports and help different process owners to prepare Corrective action reports.

Conducting customer satisfaction surveys, prepare quality and environmental objectives, prepare and conduct Management Review Meeting presentations.

Liaising with external parties including internationally accredited certification bodies on certification to QMS and EMS (BV, UL, Sai Global etc.)

Well experienced in facing system audits by clients during qualification process (KNPC approval).

Proudly taken part in the qualification process, which led to the selection to the final round in the prestigious Amir Award for excellent factories in Kuwait and faced factory & system assessment by KFAS team for final selection process.

Expertise in Quality tools like Failure Modes and Effects Analysis and Process Control Plan (PFMEA, PCP),5 Why, Fish Bone analysis, Pareto Analysis, Brain storming techniques for quality faults.

Coordinated Brainstorming session with Cross Functional Team (CFT) for Sales performance improvement and developed solutions and action plans

Expertise in formal Risk assessment through FMEA method.

Well-versed in conducting trainings at all functional levels of the organization related to QMS, EMS, Emergency preparedness & response, 6S, Risk management etc…

Good experience in determining the context of the organization using methods like SWOT & PEST analysis and the stake holder requirements & issues identification and risk assessment.

Previously worked as Quality Assurance Engineer in a company which was into manufacturing of Cable and Wire Harness assemblies for applications like Aerospace, Medical, Automobile, Power Supply, Sensing etc.

Certified Internal Auditor of Aerospace standard AS 9100 (UL) and TS 16949 (BV) Automobile standard.

Customer focused. Promoting awareness of customer requirements throughout the organization. Experienced in resolving non-conformances reported from the customer side with timely response to customer and solving Customer Complaints through Corrective action reports.

Familiarity in implementing continuous improvement programs through Lean, '5S' & ‘KAIZEN’ in the office environment and production line.

Ability to guide and manage a team of vigilant QA inspectors who conducted process and product audit in the production line and final stage. Coordinate final authorization and release of product for delivery to the customer.

Certified IPC Specialist in IPC/WHMA-A-620A standard for wire harness applications.

Proficiency in working as EMS and EHS coordinator formulating and establishing Environmental procedures and plans, implementation, maintaining records and coordinating continual improvement of environmental performance.

CAREER HISTORY

Current Employer : General Control Group Company (GCG)

Position : QMS Coordinator

Period of Service : 4th September 2017 to till date

Preparation for OHSMS ISO 45001: 2018 Certification- Till date

Understanding the requirements of ISO 45001, Occupational Health & Safety Management System (OHSMS)

Hazard identification and Risk Assessment

Training for Safety against Hazards

IMS manual updating to include OHSMS

OHS specific documentation

HSE Incident reporting and investigation

Upgraded to IMS (Integrated Management System) and Certification- SEP 2019

Adding EMS (ISO 14001:2015) and Certifying new IMS

Preparation of the organization for ISO 14001 EMS certification

Upgrading common Documents- Policy, Objectives, Organizational context

Preparing EMS specific documents- Environmental Aspect and Impact, Risk Assessment & mitigation

Emergency Preparedness trainings, Mock Drills

Environmental monitoring and control

Environment Incident reporting and investigation

implementation, trainings, Internal Audit and MRM.

Established and Certified QMS (ISO 9001:2015) in the Sister company – Nov 2018

Assignments:

Design of the quality management system of the organization; Preparing QMS Manual, Policy, Scope, Objectives, Core processes and Process flow maps

Conducting training for the team to have General Awareness about QMS and ISO, Mandatory requirements of the standard, Risk Assessment of processes, Change Management, Corrective Action, Continual Improvement, concepts like documented information, organizational knowledge etc.

Preparation of QMS documentation; necessary process definitions, procedures, SOP/ Work Instructions, Forms, KPI s

Conduct Employee orientation training for the staff on the new Quality management system.

QMS Implementation: Guidance to staff on further action required to implement procedures, Advice on documents and records collection, maintenance and retrieval, Advice on how to update and amend and / or improve QMS.

Arranging Internal Auditor training for the staff.

Collecting competitive quotations from various certification bodies and selection.

Preparation for Internal Audit, Management Review Meeting and QMS certification with internationally accredited certification body.

Prepared the organization to face the initial, Stage 1 and Final Audit, Stage 2 Audits.

Company received ISO certification

Upgraded the current QMS from ISO 9001: 2008 to ISO 9001:2015- JAN 2018

Assignments:

Determining context of the organization, stake holder requirements, reviewing and updating organization strategy, Quality Policy and Objectives

Updating the quality documents; preparing process definitions, necessary procedures, SIPOC diagrams, forms

Conduct training for the team on Context, Risk Assessment and new standard concepts and requirements.

Conduct Induction training for new staff on QMS

Risk & Opportunity identification and assessment through FMEA model

Internal Audit of the system adapting process approach by effective Auditing, reporting and providing guidance in taking corrective actions for NC.

Coordinating Management Review Meeting as per the requirements of the new standard.

Maintaining continual improvement of the QMS as per ISO standard, understanding the performance of the QMS, identifying needs for improvement.

Facilitating Certification Audit conducted by the External Certification Body-

Assisting the manager in completing assignments like conducting Customer satisfaction surveys for the customers, collecting feedback forms, summarizing the feedbacks and opinions for statistical survey of customers.

Previous Employer : SFO Technologies Pvt. Ltd., Cable and Wire Harness Division

Position : Sr. Quality Assurance Engineer /Environmental coordinator

Period of Service : 28th December 2005 till 9th July 2011

Assignments :

QMS

QA support and documentation for engineering stage of products during New Product Introduction.

Quality Control and Assurance, overall Management of Quality Management System in line with requirements of ISO9001, ISO13485 & AS9100 standards

Developed PFMEA and PCP based on Process Flow chart.

Controlling Process quality of the parts in the assembly line based on IPC 620A Wire harness manufacturing standards. Products include Cable Assemblies for Aircraft lighting system (Airbus, Boeing 787), Ultra Sound Scanning machines, MRT and Generator systems, Energy meters, Temperature sensors, UPS, Pitch Control System for wind mills, sensors, ATM machines.

Resolving Customer complaints with 8D analysis/ Fish Bone Analysis and CAPA.

Provide awareness sessions in production line through One Point Lesson Displays, Poke-yoke.

Coordinating Internal Audits

QMS objectives were set analyzed the trends, provide guidance for corrective action.

Monitoring monthly defects (DPPM) of the processes in manufacturing line and performing Pareto analysis for corrective action and improvement.

Providing training to new staff based on Quality Standard- IPC WHMA A 620 and QMS.

Liaison with Third party (Certification/Surveillance) and Customer audits.

Mentoring, providing guidance and training of QA team members.

Conducted periodic Management Review Meetings and reporting.

Coordinated up-gradation of Quality system standards documentation.

EMS and EHS

Played a key role in the formulation and successful implementation of Environmental Management System (ISO14001) and its documentation, from the scratch.

Expertise in formulating operational controls for significant aspects and emergency response plans for potential emergencies and its implementation.

Preventing environment pollution by coordinating proper waste segregation and disposal as per regulatory requirements, keeping the records and informing the regulatory bodies.

Coordinated in conducting periodic environmental checking of water, ambient air, effluent waste, e- waste etc. to ensure they are within the limit provided by the state pollution control board.

Scheduling, Coordinating and participating in Internal Audits as per ISO 14000 standards

Periodically checking the applicable laws and regulations for any amendments and implementation.

Lead the conversion of parts into RoHS compliant ones and provided training on RoHS, EU directive (Restriction on Hazardous substances in electrical and electronic assemblies)

Coordinated other Environmental related activities like

Safe keeping of hazardous chemicals and limiting its use and authorized disposal.

Keeping MSDS near the area of use

Keeping shelf life items as per the store keeping requirements (temperature, humidity etc.) mentioned in the MSDS

Energy conservation and reduce wastage of resources and raw materials

Encouraged FIFO system

Ensuring shelf life items used before Expiry dates

Encouraged team for using PPE as required

Employee training and awareness conducted

Reporting potential electrical/environmental incidents

Following environmental best practices, 5S.

Conducted EHS audits and coordinated corrective and preventive actions for the non-conformances.

Coordinated Environmental Hazard and Safety activities within the organization

ACEDEMIC & PROFESSIONAL QUALIFICATIONS

Bachelor of Technology in Electrical & Electronics Engineering.

Institute : Govt. Rajiv Gandhi Institute of Technology, Mahatma Gandhi University, Kottayam, Kerala, India

Year of Graduation : 2005

Grade : First Class (70.66%)

Computer Knowledge: Windows 10, MS Office 365 – Excel, Microsoft PowerPoint, Word, Outlook etc…

Certifications

Certified Lead Auditor of Quality Management System standard ISO 9001: 2015 (BSI)

Certified Internal Auditor of Environmental Management System standard ISO 14001:2015 (TCB)

Certified Internal Auditor for Aerospace standard AS 9100 (UL)

Certified Internal Auditor for TS 16949.

Certified IPC Specialist in IPC/WHMA-A-620A standard.

AutoCAD level one certificate-course, by Autodesk

CAREER ACHIEVEMENTS

Lead the team in achieving ISO 14001: 2015 certification of the company by UCAS accredited certification body in Sep 2019

Lead the team in developing and achieving ISO 9001: 2015 certification of the sister company by UCAS accredited certification body (Bureau Veritas), leading the team single handedly, working from the scratch to final certification (Nov 2018).

Successful in upgrading the QMS of the company from ISO 9001: 2008 to 2015 version and certification.

Successful implementation and certification of ISO 14001 (BVCI) in my previous company which could gather appreciation from Top management.

Enhanced business development by assuring the Total Quality.

Successful participation in Quality system and process audits conducted by Customers and Certification bodies contributing to the goodwill of the organization.

PERSONAL PROFILE

Possesses a degree of professionalism and dedication to exceptional quality.

Excellent training and presentation skills.

Ambitious, energetic, composed and hard working.

Good communication, coordination.

Self learner. Well organized.

Team management

Professional Membership : Kuwait Society of Engineers Membership, No- 36930

Religion & Caste : Islam, Muslim

Gender : Female

Marital Status : Married

Languages known : English, Hindi, Malayalam

Nationality : Indian

Passport : S5026420

Date of expiry : 22/07/2028

Driving License : India

HOBBIES & INTERESTS

Internet browsing, Reading, Movies, Music, Pencil & Charcoal Drawing, Painting & Photography

PERSONAL STRENGTHS

Good team player, supervisor, keen observer, fast learner, able trainer & good listener.

REFERENCES

Will be provided on request.

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