*fl, *** Murray Ross, pkwy, North York, Ontario M*J3N6

ANMOL VERMA

Email: adbm9a@r.postjobfree.com

Mob: +1-647-***-****

Education

Master of Business Administration, HR and Marketing, Dr. A. P .J. Abdul Kalam Technical University, 64.2% July 2016.

Bachelor of Business Administration, Chaudhary Charan Singh University, 68% June 2014.

Key Competencies: Claims adjuster, Client Servicing, Customer retention, Analytical skills, Operations Management, Customer Satisfaction, Deadline Oriented, Data Entry,Team Work, Handling claims motor & non-motor,Track & Ensure Team Performance, Information System Skills, Inwarding Systems, Maintaining Business day to day operations, administration and claims, Problem solving, Verbal and written communication skills,Negotiation and interpersonal skills, Quick learning, Documentation processing.

SecureNow TechServices Private Limited May 06, 2019 -Jul19

Assistant Manager

Client Servicing { Health & Motor )

Tracking Daily Based Business.

Rendering /Training products knowledge.

Handle and coordinate all health and auto claims.

Handled Both employee and parental claims of Deccan – Mysore Printers Pvt Ltd .

Presentations on cyber security, GMC, and motor insurance.

Collect and review relevant documents for claim processing.

Maintaining TAT.

Track claim deadlines and key dates such as filling deadlines, mediations, trials etc.

Negotiating for settlement of claims.

Maintaining daily reports of claims reported.

Millennials Insurance Brokers Pvt. Ltd. Apr2018– Jan2019

Manager - Operations

Maintaining Quality Assurance Programs, Supervising & Training other employees.

Handled group medical and group personal accidental, fire and marine claims of both retail and corporate.

Servicing clients like google- Binary semantics, Qualfon, Vaco Binary, Inxee, Xionee, Text 100, Bridgestone, Elan pro- marine, Goel Export for fire and good damages claims .

Carried out more than 120 fire claims investigation covering all aspects of the risk inspected including rating, applicable discounts, suggesting loss minimization measures.

Handled marine claims of Elan pro, Samsung India electronics Delhi region.

Organize and lead claims meetings including quarterly claims reviews with the TPAs/insurers and monthly safety calls

Evaluate claims, provide support information and authorize decision with top management

Manages day to day operation of the claims management office, monitoring the consistent application of departmental standards, policies and procedures.

Support on claim management, dispute settlement and other contract management and legal issues arising during the course of performing contracts.

Conduct claims training for health in corporates to make everyone aware of how to file a claim and providing them knowledge about policy coverages.

Assist in claim settlement negotiation.

Supervise the investigation and settlement of all claims within the team.

Monitoring existing processes and analyzing their effectiveness.

Planning Strategies to improve productivity and efficiency.

Maintaining business reports.

Following up with brokerage %age as per IRDA Guidelines.

Maintaining IMD Master Reports.

Handling Mediclaim processes both reimbursement and cashless cases.

Organized medical camps to promote awareness and as a marketing purpose too to sell GMC/ GPA insurance in Maruti Honda.

Universal Sompo General Insurance Co. Ltd. Jun2016 – Jun2017

Management Trainee – Health

Handling corporate claims grievances.

Provided independent decision -making skills and demonstrated initiatives to resolve issues for internal and external customers.

Investigating claims

Performed clerical functions which include openings, sorting and distributing incoming mails and processing outgoing mails and assisting the team and supervisor in multiple projects using expert time.

Maintaining Tat as per IRDA guidelines.

Conducting several health camps at honda, maruti suzuki,BTW& others.

Reviewing of files and recommending them for escalation for the final approvals

Paying off the genuine claims cases.

Sorting out the claim ombudsman cases.

Finalising cashless cases.

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BSES Yamuna Power Ltd. New Delhi July-Aug 2015

Employee Engagement and Competency – Internship

To find out the root cause of employees inefficiency and placing them at right place with proper training.

Conducted survey to know employees point of opinion.

Awards and achievements:

Organized rangmanch in 2013.

Appreciation for solving corporate grievances.

Allocated for versatility in schooling.

Certification for Corporate Induction Programmes .

Computer knowledge:

Well versed with MS office i.e. MS excel and MS PowerPoint presentation.

Strength:

Punctual, Hardworking, Sincere, Responsible and Co-operative.

Personal Details:

Address : 1fl, 263, Murray Ross, North York, Ontario M3J3N6.

Date of Birth : 14th sept 1993

Marital Status : Married

Nationality : Indian

Languages : English, Hindi.

Hobbies : Interacting with people and Watching movies.

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