MELISSA OLIVIER

**** ** *** ***** **** LAUDERDALE, FL 33312 954-***-**** adbm90@r.postjobfree.com SUMMARY

I am a passionate and resourceful professional with over 10 years of experience, working in a corporate setting. I am an organized, diligent, detail orientated, a multitasker who strives to work as a team player or individually, to meet both client and department goals and needs; in a fast-paced environment. HIGHLIGHTS

● Quality Assurance ● Team Building and Management ● Clerical / Administrative

● Process Improvement and

Waste Elimination (Lean)

● Interpersonal and

Communication Skills

● Data Entry and Documentation

Management

● Analytical and Problem

Solving

● Client Management ● Microsoft Office Tools

● Strategic Planning ● Customer Service ● Organization

● Scheduling ● Proactive ● Resourcefulness

EXPERIENCE

DXC TECHNOLOGY • APRIL 2019 – DECEMBER 2019

PROJECT COORDINATOR

SUMMARY: Responsible for planning and directing all work activities for multiple small and medium-sized projects, utilizing SAP, Tenrox, SharePoint and FRATS systems. Also, I maintained verbal and written communication with the managing team on ongoing assignments, to ensure that all milestones were reached. SELECTED CONTRIBUTIONS:

Created project schedules, with milestones, due dates and estimates that are required in the project

Created and maintained comprehensive project documentation, plans and status reports

Tracked dates, budgets and other information using an excel spreadsheet

Maintained document control to include filing and uploading to DXC’s SharePoint

Monitored and Identified issues that may impact scope, budget, quality, or delivery of project

Acted as the point of contact and communicated project status to all participants

Assigned tasks to internal teams and assisted with schedule management STRUCTURAL TECHNOLOGY • NOVEMBER 2018 – DECEMBER 2018 ADMINISTRATIVE ASSISTANT (CONTRACTUAL)

SUMMARY: Responsible for providing administrative support in a variety of tasks related to Data Entry, Customer Service, and overall back-office operations.

SELECTED CONTRIBUTIONS:

Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies

Answered and directed phone calls

MELISSA OLIVIER

1310 SW 2ND COURT FORT LAUDERDALE, FL 33312 954-***-**** adbm90@r.postjobfree.com

Prepared documents entered measurements and items numbers for product shipment.

Logged and verified used products from manufacturers for internal processing

Updated all documents into the company’s shared drive BISON ROOFING • JUNE 2018 - OCTOBER 2018

ASSISTANT OPERATIONS MANAGER (CONTRACTUAL)

SUMMARY: Responsible for managing the day to day operations of the office. Ensured that all tasks (Administrative, client invoicing and billing) were executed as it related to all roofing jobs in production. SELECTED CONTRIBUTIONS:

Controlled and managed all incoming job documents into Google Drive, for further processing, such as permitting.

Organized job activity and updated CRM (JobNimbus) and calendar for upcoming projects

Oversaw and collected invoices for payment, from various vendors.

Scheduled inspections for each job, throughout its course

Coordinated P&L with the company’s accounting firm

Maintained employee timesheets for payroll

AUTONATION • APRIL 2017 – FEBRUARY 2018

ADMINISTRATIVE ASSISTANT (CONTRACTUAL)

SUMMARY: Rendered general office support for a variety of clerical activities and tasks, which included answering, screening and managing incoming calls, mail, organizing communication and activities on a day-to-day basis for the CMO. Also, I assisted in various tasks, which included processing invoices and PO’s for the treasury and design and construction departments.

SELECTED CONTRIBUTIONS:

General clerical duties including photocopying, fax and mailing

Scheduled and coordinated meetings, appointments and travel arrangements for CMO

Assisted in the preparation of regularly scheduled reports PROJECT COORDINATOR:

Organized and updated current projects for various store locations, using USGN and Dealer Central for the design and construction dept.

Coded, processed on an average of 50 contract requests, invoices and PO’s per week various architects and construction companies for the design and construction department

Kept open communication with all vendors, in house project managers and developers while being attentive to their questions and resolved concerns as they arose

Prepared documents for treasury department

Researched, compiled, and archived newspaper and online articles for pertinent current industry related news, for daily distribution for executives, board of directors, and other interested parties. MELISSA OLIVIER

1310 SW 2ND COURT FORT LAUDERDALE, FL 33312 954-***-**** adbm90@r.postjobfree.com BROWARD HEALTH • FEBRUARY 2013 – DECEMBER 2016

PHYSICIAN OFFICE SPECIALIST

SUMMARY: Served as a client manager/liaison for various cruise lines that needed medical services. I was responsible for coordinating and scheduling an average of 40-50 crew members per week, with various departments and specialists within the Broward Health practice.

SELECTED CONTRIBUTIONS:

Created and maintained client relationship and problem solved logistical issues as they arose.

Prepared and updated weekly client reports using Microsoft Excel.

Recruited and orientated physicians, while maintaining relationship and ensured all physicians concerns and needs were met to ensure that the patients were seen expediently.

Retrieved, maintained and distributed medical records, while upholding to patient confidentiality.

Trained new staff accordingly.

EDUCATION

SOME COLLEGE • BROWARD COMMUNITY COLLEGE • 1998-2001

GENERAL EDUCATION • NORTH MIAMI BEACH SENIOR HIGH • 1998 CERTIFICATION

CERTIFIED LEAN SIX SIGMA • 2020

SOFTWARE

• CRM • MICROSOFT SHAREPOINT • SAP

• DEALER CENTRAL • NEXTGEN • TENROX

• JOBNIMBUS • PEOPLESOFT • USGN

VOLUNTEER

Feed the homeless

Mentor middle school aged girls

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