Saleh Badahman

Calgary, Alberta 587-***-**** adbm7d@r.postjobfree.com

FINANCIAL SERVICES

●Highly energetic and enthusiastic professional with over 20 years of diverse experience in the financial services industry including retail banking, treasury, and IT

●Multilingual communication skills Arabic, English, and Amharic

●Proficient in Microsoft Word, Excel, Internet researching, with an expertise in software quality assurance

●Efficient in managing financial transactions and in-depth knowledge of customer service

●Effectively work both independently and in team environments; organized, and self-motivated

●Highly approachable, friendly, always welcome customers with a smile, and easily establish rapport and gain the confidence of customer

WORK HISTORY

Customer Service Representative Jan, 2019 – Nov 2019

Bank of Montreal, Calgary

●Provide Customers with Daily Banking Services

●Engage with Customers for additional Bank product Sales

●Advice and Educate customers on Digital Banking

End User Support 1997 - 2018

National Commercial Bank, Jeddah, Saudi Arabia

●Managed a team of 8 people on day to day tasks and assigned, coordinated, and followed up on all projects.

●Coordinated with various departments to ensure all testing environments were updated and running smoothly

●Coordinated with end users for their system testing prior to production deployment

●Evaluated the team individually and as a team for end of year appraisal

EDUCATION

High School Diploma, 1982 - Manor House High School, Cairo - Egypt

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