Andrea Dothard

https://www.linkedin.com/in/andreadothard/

adbm79@r.postjobfree.com – 678-***-****

SUMMARY

•20 years of Quality Assurance Testing experience, with 10 years of experience in a Lead Quality Assurance role

•Mentored and cross-trained new employees using hands on leadership to ensure the team followed standards and procedures

•Created and implemented test suites for HTML, DHTML, JavaScript, Visual Basic, C++, Delphi, C#, PERL, PHP and Ruby on Rails components used for Unit, Component, Functional, Acceptance, Integration and Regression testing

•Established QA departments and defined the standards for the integration of Quality Assurance into the Software Development Life Cycle

•10+ years of experience overseeing and working with Offshore Quality Assurance Teams and Development Teams

•Managed the daily operations of a five-to-ten person QA Team, including Offshore Team

•6+ years working in an AGILE/SCRUM methodology environment

EDUCATION and CERTIFICATIONS

Bloomfield College, Bachelor of Science, Accounting, 1987

WinRunner Advanced 7.0

SKILL SET

Quality Assurance Web Applications (20 years)

Quality Center/ Quick Test Professional (3 years)

Test Director/Winrunner (6 years)

Rally (3 years)

Fogbugz/ Bugzilla /Testopia (5 years)

Selenium IDE (6 years)

SQL Server (12 years)

Oracle (9 years)

UNIX (9 years)

Visual Source Safe (5 years)

Subversion (4 years)

Agile Methodology (6 years)

Waterfall Model (14 years)

Visual Studio (4 years)

Microsoft Test Manager & Microsoft Team Foundation Server (TFS) (4 years)

Georgia Department of Education/ Quality Assurance Financial Applications 09/2015 – Present

Run in depth testing, diagnose problems, recommend solutions, and determine if program requirements have been met

Perform functional, system, integration and regression testing on web-based applications across browsers

Communicate software application and all Quality Assurance related issues to the necessary team members via defect tracking and status meetings.

Convert functional requirements into test plans, test cases, and executable test scripts to run across browsers.

Established QA Department and implemented Test Manager across applications

Implemented SDLC process improvements to management utilizing post mortem meetings to include ideas from team members across projects

Implemented Web Performance Load Tester 6.6 across all applications

Implemented Selenium IDE across multiple Federal Accounting applications.

End User and Help Desk support

Steeprock, Inc. 02/2010 – 08/2015

Quality Assurance Team Lead

•Healthcare web based applications in a virtual environment

•Bugzilla to identify and track bugs

•Testopia utilized for User Acceptance, Functional, Performance and Regression testing

•phpMyAdmin used for data validation

•Cross Browser testing

•IPAD testing

•Virtual Machines (VM) utilized for client specific testing

•Browser Stack utilized for mobile device testing

CibaVision 11/2009 – 02/2010

Technical Writer

•Developed Test Strategy and Plan documents for replacement of the Warehouse Management System using ICE Methodology

•Created and authored library of Test Specifications/Cases for use during test execution phases (installation, functional, data migration, user acceptance, regression, performance)

1st Custom Software 10/2008 – 05/2009

Senior Quality Assurance Analyst

•Established the QA department and defined the standards for the integration of quality assurance into the software development life cycle with an Offshore Development Team

•Created automated scripts to run daily against 14 websites in a LAMP environment (Linux OS, Apache Web Server, MySQL Database, PHP) utilizing Selenium RC

•Provided end-user and call center customer support

Consumer Source Interactive 08/1999 – 09/2008

Senior Quality Assurance Analyst

•Established the QA department and defined the standards for the integration of quality assurance into the software development life cycle

•Implemented Mercury Suite of Testing Tools: Test Director/WinRunner and Quality Center/Quick Test Professional

•Implemented Rally for use with Agile Methodology across two product line, including, Rally Setup and Administration for Iteration Planning, User Story creation, Requirements Management, Test Management, Defect Management. Created users, projects and workspaces for cross-functional teams. Comprehensive training sessions for QA personnel from the inception of the user story and acceptance criteria further broken down to test cases, through regression testing.

•Managed the daily operations of a five to ten person QA Team, including an Offshore Team

•Mentored and cross-trained new employees using hands on leadership to ensure the team followed standards and procedures

•Deployed development code/scripts/jobs to the test environment (servers and databases)

•Scope, requirement and story/feature card analysis, test planning, manual and automated test execution and test analysis

•Participated in design reviews, code reviews and regular product status meetings

•Participated in cross-functional teams to define business requirements for new products

•Production, preproduction and test environment data validation using SQL Server and Oracle

•Authored and reviewed manual test cases for functional, system and integration testing using Test Director, Quality Center, Rally and Microsoft Word to support the testing efforts

•Created, updated and scheduled runs of automated test scripts for regression testing

•Created and implemented test suites for HTML, DHTML, JavaScript, Visual Basic, C++, Delphi, C#, PERL, PHP and Ruby on Rails components used for Unit, Component, Functional, Acceptance, Integration and Regression testing

•Prepared and update documentation for cross-team review: Project Status, Staging, Release Metrics and Post Mortem Notes

•Provided support to Customer Service, Marketing, Sales and Data Entry departments

•Trained internal customers on new applications and existing application functional changes

•Acted as backup for Software Development Manager, which included, participation in daily IT meetings and worked with other group managers to remove roadblocks

SS&C Technologies/ Quality Assurance Analyst/Tech Support Representative (Skyline) 05/1997 – 07/1999

•Quality assurance testing on client/server real estate accounting and loan management software

•Identified bugs, anomalies and potential improvements

•Developed and executed unit and system test plans

•Implemented test suites for C++ and Visual Basic components

•Provided feedback to developers and product management

•Reported findings and made recommendations to the integration team

•Documented and tracked defects identified in the testing of the application

•Reviewed product documentation, provided software/hardware telephone support to clients

•Certified Y2K compliance

•Performed server and client installations/upgrades using Windows NT 4.0 and Windows 95

•Provided customer support by researching client issues and providing the customer directly with a solution or work around

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