Curriculum Vitae

Personal detail

Name: (Mrs) Pamela West Date of Birth: 16/09/1964

Tel: 012*-***-**** Mobil number: 078********

** **** **** ********* *** 6HR

Education

Jaffray secondary school (1978-1981) (CSE) History (2) (CSE) Home Economics (3) Fentham Road (CSE) Human Biology (3) (CSE) English (3) Erdington (CSE) Chemistry (4) (CSE) Mathematics (5) Birmingham

Sutton Coldfield college (1986-1987) (RSA) Typing skills stage 1 (DIS) Sutton Coldfield West Midlands

Handsworth College (1991-1992) Business Administration Level (2) Soho Road Handsworth Birmingham

Sandwell College (2005-2006) Access to Nursing and Health Professions Crocketts Lane (27) Level Two (48) Level Three Smethwick

Employment History

Kaleidoscope Plus.org.uk 321 High Street West Bromwich

Part/time (9/03/2016-19/07/2018)

Volunteer co-ordinator Mary Hannibal

Volunteer work, working with the elderly, through visiting home service. Help give support, comfort and aid in encouraging client to participate, in various activities in the home including participating in reading newspapers and the bible and praying. She also liked playing with jigsaw puzzles, going for walks, talking about her past. I would encourage my client to eat and drink and assist her to go to the toilet and take her medication. I would also have to talk to relatives or other professional staff involved with the client care. My client developed walking, problems and had to have a carer, who could drive her to hospital, doctor and dentist appointment.

BUDS Centre Great Bridge Library Sheep wash Lane Tipton DY4 7JF

Part/time (6/06/2013-20/13/11/2017)

Volunteer co-ordinator Sonny Brach, director Alison pugh

Volunteer worker, who participated in helping clients with various stages of dementia through Buds centre in the midlands. I also did visit as a befriender visiting client in the comfort of their own home. I was Involved in activities such as reading newspaper with clients, playing board games puzzles, quizzes, bingo, sing along, carry out arts and crafts activities, sitting and talking to clients and participating in gentle chair exercises. I assisted in laying out of table and chairs. Making of refreshment such as coffee and tea with biscuits. Help assist clients were necessary to the toilet. Other work duties would include helping to set table, dish out lunch, clear table, wash dishes, sweep kitchen floor, mope kitchen floor, sweep bathroom floor, mope bathroom, clear away tables. Also see to it that the clients who use the centre get onto the Buds bus safely. My befriending home visit include reading of bible to my client, watch quiz games on tv. I would talk to my client and do my best to help put my client at ease, has my client was in the advance stages of dementia. My client would see invisible people and talk to them as if they were real. I would help with refreshment, prepare lunch and refreshment for my client, and make sure my client has eaten her lunch before leaving. My client deteriorated to the point where she needed around the clock care and was placed into a nursing home.

Research International Ltd Service Measurement Division Unit 1 Church Court 11-12 Cox Street Birmingham B3 3DZ

Full/time (13/09/1999-21/02/00)

Customer service adviser, obtaining research from the public throughout the UK. Sending out packs to the public to fill out survey’s on behalf of various companies. Dealing with customers complaints for missing packs. Typing customer data input on computer, taking telephone calls for cancel packs, or missing packs. Delay or cancelling packs, whilst customers go on holidays, deleting deceased clients from data system or request to be removed from the system. Placing new customers onto data system. Collecting the public opinions concerning survey, help with filling out of survey packs. Keep up dating of customers files. I left work due to complicated pregnancy low laying womb and had to have lots of bed rest, due to threating miscarriage, my baby was born early at eight months with delay learning as a special need’s child.

Queen Victoria Hospital NHS Trust Holtye Raod East Grinstead West Sussex RH19 3DZ

Full/time (1/09/1998-2/10/1998)

Auxiliary orderly nurse duties include preparing patients trolleys, before patients are taken into operating theatre. Transferring patients between wards, theatre and recovery room. Testing patient vital signs such as blood pressure or through (ECG) monitor showing patient heart beat is Stable, before returning patient back onto their ward. Use of safe patient transfer from trolley to ward bed making sure patient is comfortable and safe before leaving them to attend to next patient.

Duties also include collecting of patient specimen for laboratory testing. Cleaning of anaesthetic room and theatre room according to health and safety regulations. Making insure sterile procedures are used to help prevent outbreak, such as Ecoli or other dangerous, viruses such as HIV/AIDs, which can be transferred from patient to patient through blood and bodily fluids, if proper procedures are not used, when carrying out sterile, cleaning procedures. To make operating theatre safe for use for the general public use during their operations. Making sure cleaning of equipment and putting away of safety, equipment is carried out according hospital regulations and policies to prevent patient or staff injuries. Equipment must be check regularly to see that it is not broken or malfunctioning.

My time in East Grinstead came to a sudden and abrupt end, when the house I was renting was sold by the owner to a family, who refuse to rent out any rooms to NHS staff. The house I was renting was just five minutes’ walk from hospital and was a big house with five bedrooms being rents out for use by NHS staff. Due to the fact the East Grinstead is a very small town with not much homes renting to the public. It was difficult for me to find accommodations to rent. There was no proper transport to hospital such a direct bus, that runs near the hospital. No direct transport to hospital only transport is by train and taxi to hospital, which would prove to be very expensive. I manage to secure an extension on moving out of my accommodation and decided to forfeit my job in the process, this for me was a must unfortunate circumstance, I decided to use this opportunity to relocate back to the West Midland, due to being homeless.

Gables Nursing home Ifield Ifield Green Crawley West Sussex

Full/time (23/05/1998-29/08/98)

I would carry out duties in helping to assist patient with their personal hygiene such as assisted washes, bathing and showering. Help with combing of hair especially client who have poor hand gripe of brush or comb due to arthritis of the hand. Help make beds, change bed linen help assist with medication and taking of fluids. Help assist patients on and off commodes/bedpans. Help empty and change colostomy bag, also emptying of catheter bags. Help assist client into wheelchair. At meal time I would assist those, who cannot handle their knife and fork properly to eat their meals. At night I would assist clients in brushing of teeth washing of face and hands and getting into bed at night. Left due to suffering a miscarriage four months into my pregnancy, due to lifting of a heavy patient whilst, transferring patient from wheelchair to bed. I call for help, but there was a shortage of staff on that day. I had to transfer my patient by myself, whilst doing so I felt a lot of pain in my stomach, then I started to haemorrhage, at work I was sent home by my manager, for bed rest. The bleeding did not stop I was taken to hospital by ambulance to, due to heavy bleeding. Ultra sound was taken there was no signs of foetus heartbeat. I had suffered a miscarriage that day in hospital. I decided shortly after to leave working at Gables Nursing Home, due to the constant shortage of staff to look for a more safer working environment, I was disappointed with my work place, due to the hoist keep breaking down and not being fixed quick enough. Also transferring heavy weight patient by one self with no assistant, due to a heavy work load (schedule) also the constant shortage of staff.

Department of Social Security 5 The Boulvard Crawley West Midlands

Temporary Full/time (1993-1994)

Administration assistant covering pregnancy leave to help bring down back-log of work load. Duties include alphabetical filing use of filing cabinets, use of computerised database for input of client’s detail, accounts of benefit paid or unpaid. Updating members of public files through use of computerised filing system. Removal or retrieval of client’s information, when speaking to public over the phone due to change of circumstances. Suspension of pay or removal from data base, due to change of circumstance, finding work or through client being decease. This member of staff took longer to return to work, due to complication during pregnancy and giving birth to a mature baby through C section. She was given an extended pregnancy leave and could return to work, when all was safe with her baby. My role was to help where ever I could on the floor to help bring down work load of other staff missing from work due to sick leave. I was an all rounder and would share in tea duties taking money and list for buying lunch for staff, who could not leave their deck due to heavy work load or meeting deadlines.

St Peter Day Care Centre 34 Peter’s Road Handsworth Birmingham B20 3RR

Temporary Part/time (1984-1984)

Covering for staff on hospital leave, due to developing a hernia was recommended for this job by my mother friend who work at the Day Care Centre as a cook. My duties were to help the staff in cleaning up any spillage accidental mess, that children made during play session or during lunch time. To help to put out toys and setting out of arts and craft activities for the children. To help with the clearing away of toys and art and craft tools, such as packing away any extra unused papers, crayons, pencils, paints pots, overalls. Helping children to wash their hands after a messy paint session. I would help during lunch and refreshment duties such as laying out of tables and helping to pour juice for children also, sit next to a child, who was consider very slow or poor at eating, their meal to help encourage that child to eat their lunch. I would remind or encourage children to use the toilet to help avoid embarrassing situation such as self-wetting. I enjoy my short stay at the centre I found it to be one of the best jobs I ever did I was more than happy to be of assistant helping to fill in for a sick member of their staff at the Day Care Centre.

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