LOVE HELPING PEOPLE, UNDERSTAND SUBJECTS, CARE DEEPLY, COMMUNICATE
CLEARLY, STAY FOCUSED
adbm3m@r.postjobfree.com
http://www.jinheebae.com
https://public.tableau.com/profile/jinhee.kim#!/
Experience
TIPALTI MARKETING OPERATIONS ANALYST SEPTEMBER 2019 – PRESENT
• Develop KPIs, lead source analysis, acquisition/nurture program analysis, quality of demand gen (including digital marketing, field marketing), segmentation, cohort analysis, sales pipeline analysis, multi touch attribute models to identify insights and opportunities
• Build reusable marketing operation reporting system and dashboards - Leveraging SQL server, Tableau/PowerBI, Salesforce
• Set up nurture/acquisition campaigns, manage campaign calendar, support campaign production in Marketo
• Investigate database to ensure data accuracy and hygiene, discover issues and support creating best practices for all known issues.
DIGITAL MARKETING ANALYST SINCE 2001 -
See the detail description of previous experiences at https://www.linkedin.com/in/jinhee-bae-271511/
• Contribute to teams including SideStep (acquired by Kayak), Google, Printroom, NewGate (marketing agency acquired by iCrossing), a Korean government agency
• Lead cross functional teams for online marketing projects throughout the entire cycle of planning, development, deployment, analysis, and optimization
• Monitor analytics to measure performance, assess areas of improvement, conduct A/B testing, develop strategies, launch campaigns (SEM, SEO, email, content, demand generation, web performance)
• Result in increasing new referrals (2.5 times more), lowering cost per acquisitions (4 times less), Boost traffic more than 20% in a short period by identifying and handling low-hanging fruits
Certifications
• Data Science Certificate, UC Irvine
• Marketo Certificate
• Google Analytics Certificate
• Marketing Certificate, UC Berkeley
Skills & Tools
DATA MINING, ANALYTICS, VISUALIZATION:
SQL, Tableau, PowerBI, Jupyter
Notebook (Python), MS Excel &
Access, KNIME, TIBCO Statistica
MARKETING AUTOMATION, LEAD GENERATION,
BUSINESS EFFICIENCY:
Salesforce, Marketo, Responsys,
PredictiveResponse, Wrike, LeadSpace
CAMPAIGN MANAGEMENTS:
Google Analytics, WebTrends,
Advanced web ranking, DoubleClick
HANDS-ON DEVELOPMENT:
HTML, CSS, Adobe Fireworks &
Photoshop, XML
Education
• MBA in Information Systems and
Decision Science, San Francisco
State University, CA
• BA in English, Education, Incheon
National University, South Korea