SUMMARY

SKILLS

EXPERIENCE

Vanessa Schooley

(C) 317-***-**** adbm2e@r.postjobfree.com Indianapolis, IN 46260 Special operations capabilities

Judicial procedures knowledge

Judicial procedures

Interviewing witnesses

Maintaining status reports

Monitoring field personnel

Managing activities

Office reception

Providing customer support

Inbound phone call management

Communication and presentation

Packaging orders

Cashier II, Lowe's Home Center, November 2002-Current Indianapolis, IN

Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.

Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.

Processed returned items in accordance with store policy. Processed customer payments quickly and returned exact change and receipts. Welcomed customers, offering assistance to help find necessary store items. Assisted customers with account updates, new service additions and promotional offers. Secretary, Delco Remy International, April 2000-August 2002 Anderson, IN

Created and maintained spreadsheets and developed administrative and logistical reports. Kept executives up to date on changing business information by documenting meetings, tracking documentation and collecting team data.

Maintained office supplies by checking stocks and placing orders. Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.

Planned and executed corporate meetings, lunches and special events for groups of

[Number]+ employees.

Received and routed incoming calls and correspondence to promote timely communication. Assisted with administrative tasks, including filing, answering phones and [Task]. EDUCATION AND TRAINING

Created and updated [Software] spreadsheets to track [Type] and [Type] data for [Job title] use.

Secretary, Ball State University Department Of Nursing, August 1999-October 1999 Muncie, IN

Maintained office supplies by checking stocks and placing orders. Maintained office safety by screening visitors, updating logs and issuing temporary passes. Received and routed incoming calls and correspondence to promote timely communication. Responded to telephone inquiries from clients and [Job Title]s and delivered information to inform and educate callers.

Maintained office schedule and special event calendars for [Type] group, factoring in availability and expected operational demands to keep workloads in balance. Assisted with administrative tasks, including filing, answering phones and [Task]. Bachelor of Science

Business Administration, Ball State University, Muncie IN July 1999 Ivy Tech Community College of Indiana, Muncie IN

Ivy Tech Community College of Indiana, Muncie IN May 1991 Associate of Science

Business Administration, Ivy Tech Community College of Indiana, Indianapolis IN May 1994

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