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Sales Representative Customer Service

Location:
Houston, TX
Salary:
$45,000-$55,000
Posted:
February 04, 2020

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Resume:

Amber Johoske

**** ****** ******* **, ***** Spring, TX 832-***-**** adblya@r.postjobfree.com

EDUCATION

Sam Houston State University – Huntsville, TX

Bachelor of Business Administration: Marketing

Graduated: December 2017

Relevant Coursework: Strategic Marketing, Strategic Management and Policy, Supply Chain Management, Marketing Promotional Strategy, and Business Communications.

GPA: 3.3

WORK HISTORY

Strategic Accounts Manager; State Industrial Products – Houston, TX

01/2018-Current

Outside sales representative for industrial chemicals

Manage existing accounts through customer growth and expansion of my territory by cold calling potential clients/referrals

Provide exceptional customer service by assisting clients to find the best solution for challenges they face in the workplace

Acquiring product knowledge of every chemical and being able to penetrate diversified market segments (hospitals, hotels, oil/gas, high rises, wastewater, etc.)

Organize and schedule appointments with new or existing customers

Plan my monthly route according to customer acquisition opportunities and routine customer appointments

Train new hires on typical day-to-day tasks

Develop professional relationships with clients and their staff

Service specific accounts when required (installing equipment, maintain/cleaning machines, testing for dangerous gas/bacteria, etc.)

Senior Hostess; El Tiempo Cantina – Houston, TX

03/2012-11/2017

Organize and plan special events, such as wedding rehearsals and birthdays

Control and oversee reservations

Welcome and seat customers, introduce them to the restaurant and the menu/daily specials

Manage all outbound catering orders ensuring customer requirements are met

Submit accurate and expedient data entry on all carry out orders

Manage the hostess staff, emphasize timely, appropriate seating and service, section management, and promoting positive attitudes

Balance and audit all transactions at the end of shift

SKILLS

Mastery of MS (Excel, PowerPoint, and Word)

Experienced in Public Speaking in groups from 50-100 people

Lightly Conversant in Spanish

ACCOLADES

Rookie of the month for the district six times in 2018

Rookie of the month for the company twice in 2018

Rookie of the year for the district in 2018

Account Representative of the year for the district in 2019

Grew sales by 60% in 2018

Grew sales by 35% in 2019

References available on request



Contact this candidate