Jasmine Rainey
Cortland, NY *****
EMAIL: ************@*****.***
Work Experience
Receptionist/Office Assistant 2019
Medical Pain Consultants Dryden, NY
Greeted patients warmly and genuinely, assisted in signing in/out patients
Answered incoming calls, took messages, and directed visitors
Conducted calls to patients about upcoming appointments or any needed paperwork
Processed payments, faxed, copied, and scanned documents
Maintained up to date records on release forms from pcp
Home Health Aide 6/2010-2/2015
Caring Hand New York, NY
Provided in home health care for elderly and disabled clients; distributed medication, measured vitals, changed dressing, and assisted with physical therapy exercises
Coordinated with client’s medical team
Assisted with home care and maintenance; cleaning, cooking, and errands
Mailroom & Reception Site Manager 5/2008-11/2011
Swiss Post New York, NY
Managed daily to day activities of seven receptionists and mail room clerks, involved in hiring and disciplinary processes
Personal liaison with high-end companies to ensure the safety and security of their clients
Managed time keeping for department, created and submitted reports of employee hours
Receptionist for 40 floor building
Barista 6/2006-2/2008
Starbucks New York, NY
Prepared customer coffee and food orders
Completed cash and card transactions, prepared reports at closing, prepared and delivered cash drops at bank
Maintained and cleaned the restaurant and coffee machines
SKILLS
Customer Service- 8+ years Microsoft Office
Reception/Administrative Retail Sales- 7 years
Billing & Data Entry Scheduling, Multi-line phone use
EDUCATION/TRAINING
New Life Business Institute, New York
Medical
Physical City High School, New York
High School Diploma