Resume

M. Shanmuga Priyan

No** *thstreet

SSB Nagar, Vadapalani,

Chennai 600 026 Hand phone: +91-988*******

Email: adblhw@r.postjobfree.com

In quest of assignments with key focus on General Management / Facility Management with a growth oriented organization.

Professional Synopsis

A dynamic professional more than 10 years’ experience with key focus on General administration, Facilities Management and Manpower.

Adept in general administrative activities, personnel management, policy implementation and facilities management across the organization.

An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. Possess a flexible & detail oriented attitude...Troubleshooting & quick decision making skills.

A result oriented business professional with proven abilities in strategic planning, improving efficiency of operations, able to identify the areas of strength and weakness and implement company policies, standards, changes in customer service and systems that optimize productivity and bottom line

Demonstrated ability to motivate staff to maximum productivity and control costs through the most effective uses of manpower and available resources

Career Recital

Tenure Organization Designation

2018 JLL (Jones Lang LaSalle) Asst manager

2014 - 2018 JLL (Jones Lang LaSalle) Senior Exe Duty Manager

2013 - 2014 New travel lines (NTL) Asst manager HR & Admin 2011 - 2013 Team4U Randstad Senior Executive Help Desk

2009 – 2011 Team4U Randstad Transport Executive

Professional Experience

Post: Assistance Manager in Amazon Pvt ltd from 2018 April to Till date

Post: Senior executive Duty Manager in Accenture Pvt ltd from 2014 May to 2018 April

Post: Asst manager Hr & Admin in NTL Pvt ltd from 2013 July to 2014 April

Post: Senior executive helpdesk in Accenture Pvt ltd 2011 November to 2013 June

Post: Transport Executive in Accenture Pvt ltd 2009 July to 2011 November

Core Competencies

General Administration:

Responsible for addressing employee issues on priority and handling employee requests.

Handling exit formalities for employees.

Meeting with service level agreements of the company.

Handling all transitions for operations.

Ensuring optimum and effective utilization of funds in providing congenial work environment and basic amenities in the work premises.

Ensuring maintenance of optimum inventory levels in the stores and maintaining business relations with vendors for the procurement of necessary items for the office.

Facilities Management

Handling complete Facilities & infrastructure set up involving Workstations, Cafeteria, Offices, Gymnasium, Conference and Training Facilities.

Interacting with different departments for executing the maintenance of all equipment in the organization.

Ensuring regular supply of drinking water along with Catering and Cafeteria management.

Co-coordinating landscape maintenance, transport, cafeteria, housekeeping & janitorial, fire-fighting activities in the organization.

Managing 24-Hour Physical Security across the campus through reputed Security Company.

Audits:

Karma Audit

EOHS

Compliance

ISO

Cafeteria audits

Internal and External Audits

Manpower Management:

Supervision of staff (Housekeeping, Pantry, Security, Pest control, Landscaping Helpdesk, Front desk etc.)

Recruitment of staff involving screening, short-listing and interviewing.

Reviewing back ground check documents of TPV staff.

Directing, leading and motivating workforce; imparting continuous on job training for accomplishing greater operational effectiveness/ efficiency.

Working on succession planning of the workforce, shift management activities, appraising the member’s performance & providing feedback

Cafeteria Management:

Catering Management (including Management of cafeteria vendors)

Timely service of edible food and maintaining cleanliness and general hygiene of the Cafeteria.

Organize Food Committee Meetings & Caterer’s Kitchen Audits.

Conduct Food tasting sessions through employees and obtain the feedback forms.

Events Management:

Organizing Interviews and Onboarding’s

Facility point of contact for handling all Onsite and Offsite events in Accenture

Help Desk:

Handling the issue of Access & Id Cards for the employees & Clients

In charge of client database for follow up

Preparation of SLA Reports on a daily, weekly and monthly basis.

Prepare Access card reconciliation & inventory report

Managing lost and found articles inside the premises

Coordinated and updated various department details regarding reservations, inquiries and records

Sole point of contact for the clients in the facility to resolve their complaints, service issues and other concerns

Responsible for managing guest, clients and candidates.

Issuing authority for the Photo ID badge for the Visitors / Service Providers / Non Resident employees / Vendors

Visitor Management, Static Security, Asset Protection, CCTV, Access & Key Management

Acting Floor warden in case of emergencies

Trained the securities on the norms and policies of the company

Collected Database of the in and around essentials (i.e.) Hospitals, Hotels, police stations, Post office, etc... for an easy access

Participated in Internal & External Facility Audits

Responsible for courier dispatches and receipts. .

Key room & Traffic flow management, Responsible for Fire Drill / Evacuation and Reporting

Designation: Transport Executive

Employment Account

Since July 2009 – 2011 with Accenture as Executive, Transport

Has been working for Jones Lang LaSalle Meghraj - Randstad at Accenture as an Executive for Transport Team.

Providing transportation and online Tracking of employee pick up and drop using TMS - Training Management System (A tool to manage and track transportation)

Preparation of Daily Route Charts for Accenture employees.

Have coordinated weekly trainings for drivers like yoga training, safety driving, refresher course on road rules and stress management etc., making the drivers the best among the companies. (Coordination includes trainer bookings, logistics, preparation of MOM, maintenance and submission of training reports (attendance and no show)to higher officials of Accenture)

Allocating routes ensuring that travel time does not exceed 120 minutes from pick up point to company and vice versa

Ensuring female employees are neither picked first nor dropped last as a measure of safety.

Ensuring trip sheets are properly signed and documented

Vehicle audits are done randomly every month to ensure they meet their standards

Ensuring easy approachable nature, so that employees do come out with their transportation issues.

Continuously having follow up with the drivers in collecting the various documents

Conducting back ground verification of drivers.

Organizing pollution control checks to vehicles on a half yearly basis. Officers from RTO are invited to Office Premises to carry out the checks under our supervision ensuring no bias.

Handling employee issues on transportation.

Handling mails from employees on ad hoc requests and providing cabs in short span.

Managing of occasional transport requirement.

Handling Issues and Escalations related to transport.

Personal Strength

Communication Skills, Confidence & Positive Attitude

Self-Motivated Go-Getter

Good Team player, Leadership Skills

Time management

Urge to learn new things

Academia

Grade

Institution

Board/University

%

Bcom (CS)

Am Jain Collage

Madras university

52%

HSC

Vidya nikedhan Matriculation, Higher Secondary School,

Ashok nagar.

State Board

50%

SSLC

Vidya nikedhan Matriculation, Higher Secondary School,

Ashok nagar.

Matriculation

50%

Personal Dossier

Date of Birth : 04-12-1988

Marital Status : Married

Languages Know : English & Tamil

Passport : Yes

Passport No. : K0345037 (Valid till 24.01.2022)

Permanent Adrs : No 17 4TH Street Somasundara Bharathi Nagar Vadapalani, Chennai 600 026.

Signature

(M. Shanmuga Priyan)

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