SUNNY BAINS BHRM
**** ****** *****. ***********, ** L5K 2P6
Cell: 647-***-**** E-mail: adblhb@r.postjobfree.com
HIGHLIGHTS OF QUALIFICATIONS
Strong HR experience and education, current HRPA member.
Supervisory skills, managed up to 70 employees and customers in an effective manner.
Excellent communication and interpersonal skills with a wide range of people.
Good background in various aspects of human resources management and office support.
Exceptionally responsible, diligent and thorough in performing work duties.
Demonstrated ability to work well independently or as a team member.
Quick learner with a wide range of practical skills.
Able to handle challenging tasks within a fast-paced work environment.
Professional attitude toward customer satisfaction resulting in an excellent reputation.
PROFESSIONAL SKILLS SUMMARY
Human Resources Skills
Supervisory skills and experience have been obtained. Employees were supervised and managed.
Gained 360 recruitment, on boarding, orientation, and talent acquisition experience.
Experience handling labour relations in unionized environments.
Extensive Health and safety experience with knowledge on the OHSA Act and Regulations.
Conducted on and off the job site training techniques to new employees.
Completed a wide range and variety of administrative duties.
Handled payroll, finances, compensation and benefits with care.
Many types of computer software has been used, sensitive information has been accurately handled.
Computer Software Application Knowledge
Windows, MS Office, Adobe, E-mail, Internet research, office proprietary software and custom computer applications.
Good keyboarding skills with strong accuracy for inputting data.
Ensured all data was correctly entered to maintain the integrity of HRIS database.
Ensured proper maintenance and usage of all office equipment, scanners and computers.
Administration Skills
Established and supervised work and project priorities, ensured deadlines were met and all procedures & policies were followed.
Assisted managers with various work activities and tasks.
Collecting data, querying and reporting data and relaying this to the appropriate authorities.
Organized and created files. Prepared and completed various documents, forms, and reports.
Wide range of Computer application software knowledge.
Recordkeeping and login systems were also dealt with in a timely manner.
Customer Service Skills
Supervised customers and employees that were responsible for customer service.
Extensive customer service experience and pleasant telephone manner.
Irate customers have been sensitively handled, diffused, and taken care of. Customer satisfaction was generated.
Strong problem-solving skills, ensuring smooth operation of the organization / company.
Managed all difficult employee and discipline situations with tact and diplomacy.
Generated trust and respect by developing an excellent rapport with employees and clients.
Worked as a customer service representative for the LCBO. Custom computer software was used.
A high volume of customers have been dealt with. The ability to work in a fast pace environment was utilized.
EMPLOYMENT HISTORY
Supervisor Elections Canada. Mississauga, ON 2019 – 2019
Human Resources Administrator Torrent Shot (Office Team) Mississauga, ON 2018 – 2019
Health & Safety Assistant Safety Design Strategies. Woodbridge, ON 2016 – 2018
Customer Service Representative LCBO. Oakville. ON (Summer) 2016 – 2016
Fund Ambassador York University. Toronto, ON 2015 – 2016
Paralegal Stop Traffic Tickets. Toronto, ON 2009 – 2012
EDUCATION
Human Resources Management Degree (BHRM) 2013 – 2017
York University. Toronto, ON
Paralegal Diploma 2004 – 2008
Humber College. Toronto, ON
AFFILIATIONS / MEMBERSHIPS
Current HRPA Member and working towards CHRP designation