Qatif *****

P.O.Box ****

Mobile 050*******

adbl67@r.postjobfree.com

AL-Hewar, HESHAM AHMED

PERSONAL INFORMATION

Nationality: Saudi

Languages: Arabic, native speaker

English, excellent, fluent with BS degree with A Grade

OBJECTIVE

To achieve quality of perfection in my work looking for a position of responsibilities where my professional, educational and skills would be utilized in mutual growth in IT department or any convenience job related.

EDUCATION

1-KFUPM [King Fahd University of Petroleum and Minerals]

Management Information System (MIS), Degree: BS [ June, 2004]

2-KFU[King Faisal University], English, Degree: BS [ August, 2014] 2nd honor

WORK EXPERIENCE

(at NAMA)

CONT'

( at MAZAYA)

(at SEC)

According to the recent date: NAMA, MAZAYA and SEC.

1 – (14) Thirteen Years and (5) months experience since 4/6/2005 in [NAMA ] and its affiliates:[JANA] [SODA] [HASSAD] as " IT Lead "

[NAMA] Nama Chemicals, Nama Europe, Nama Germany and NAMA Industrial Investment at Jubail

[JANA] Jubail Chemical Industry Co. for Epoxy Resins.

[SODA] Arabian Alkali Co. for Caustic

[HASSAD] The project is built by JANA in 2007 produced more products.

Among:

A.Managing users, computers and other devices on a network through Active Directory(AD)

B.Controlling the Network environment with group policy

C.Work with a highly secure environment using RSAT tools

D.Controlling real-time antivirus management console in Trend Micro

OfficeScan (OSCE), web-based central management.

E.Managing the distribution of updates and patches that are released through

WSUS (Windows Server Update Services) on a management console all products required

F.Created many Programs with Access and vbscript for the company e.g. Inventory for IT dept., Preventive maintenance program (PM) for maintenance, Relocated emails, backup and shortcuts etc. See Projects in the 3rd page.

G.Responsible for backup schedule for the company servers through vertias and changing backup tapes weekly in sequence

H.Control share folders permission in many servers

I.Responsible to installing automatic backup in external HD and manual backup for some employees.

J.SharePoint / Designer and Office InfoPath 2010.

K.Responsible for all COOP trainees working with IT dept. and their evaluation.

L.Support other IT fields such as formatting, installing, purchasing, Network problem, troubleshooting, etc.

M.Volunteer in EHS(Environment, Health, and Safety) Committee and translate Safety Bulletin

2- Six (6) months from 12/5/2005 to 5/12/2005 experience in MAZAYA FOOD, as IT assistance.

Among:

A.Making reports in damage, short expiry & expired, non-delivery, low & out of stock on popular line.

B.Monitoring fast & slow moving products and give appropriate plan to increase the sales.

C.Procedures Reports “Purchasing and Good Receipt Procedure”(PO Procedure) starting from shelfboys until making cheque to suppliers.

D.Procedures reports in “Duties & Responsibilities” for many employees positions starting from shelf boys up to supervisors using exclusive books in this field.

E.Help in inventory day for MAZAYA FOOD as a volunteer using PDTs.

F.Using ERP System built in Oracle

G.Entering new suppliers, new items, change prices, change the packing, and rectifying the barcodes.

3- COOP Program for KFUPM from 20/2/2003 to 30/8/2003 as Trainee programmer almost seven (7) months worked at Saudi Electricity Company (SEC) with “A” grade.

Among:

A.Create new reports related to Vendors.

B.Create a database, "Vendors Information System" by MS Access and VB.

C.Worked as helpdesk and troubleshooting.

SKILLS

A.Team environment with a solid work ethic

B.ability to thrive on challenges and bring in a high level of energy, integrity and passion to the workplace

C.Programming Language: Access DB, VbScripts, Ms-Dos as expert creating many

D.Other Programming Language: SQL, ABAP, C and Assembly.

E.All MS Office application as expert

F.SharePoint / Designer and Office InfoPath 2010 creating safety quiz for the Co.

G.Installing all required programs for end users.

COURSES

SEMINAR

Special courses,

1-"Introduction to oracle: SQL&PL/SQL" from 15 march 2003 to 26 may 2003.

2-"ABAP work branch Fundamentals & Concepts" for 5 weeks full days from 21/11/2005 to 29/12/2005 at Authorized Training Centre- Siemens Hyderabad –INDIA

3-Leader Effectiveness Training (L.E.T): Gordon Training International Presents Dr. Thomas Gordon's

4-ISO 9001:2016 & ISO 14001:2015 Transition Course from CAMTS Canadian Advance Management and Training solution

Attendance Certificate from Microsoft

5047:Introduction to Installing and Managing Microsoft Exchange Server 2007 SP1

5049:Managing Messaging Security using Microsoft Exchange Server2007

5050:Recovering Messaging Servers and Databases using Microsoft Exchange Server 2007

6425: Configuring and Troubleshooting Windows Server 2008 Active Directory Service.

Ready for Microsoft(Office2007,Windows Vista &Exchange Server 2007) &Security

PROJECTS

&

Rewards

At NAMA: I have made many programs myself:

1-IT Inventory: a software program to bring all hardware info belongs to each employee within few hours: machine name, user name, manufacturer, model, HD, Serial Number, CPU model & speed, Mem, OS, and Phy. Address etc.

2-PM: Preventive maintenance software maintaining equipment assets on a regular scheduled (frequencies) basis in order to prevent future breakdowns

3-WO: work order management software is used to track field service work orders to closure. It captures vital customer and business information for field service technicians to carry out their jobs and count total cost without any delay or hindrance.

4-Relocated Email: from server to local machine regularly for many users

5-Backup software from server to others regularly named folders by date auto.

6-Creating shortcut on client’s desktop remotely for many software by pressing a link which employee received on his email.

7-Using Powershell to get many effective reports help to control AD like last logon and where logon to, for each machine etc.

8.VB Script remotely find real Last update for all Machines, machines need to restart and do it and push some updates batches on required machines, gpupdate, online PCs etc.

At SEC / I’ve created "Vendors Information System " in Ms-Access.

Shared in HR system construction for [NAMA] as Volunteers.

1-Appreciation Certificate: EHS/ Awareness Committee year 2009 from GM

2-Safety employee of the month July2016 from NAMA

HOBBIES

Reading, listening books, traveling, internet exploring, computer applications and attending seminars in IT Subject and Tech grouping.

CONTACT

Muslem AbdRabAlNabi, client Manager at Marsh

Adel Al-Hewar, supervisor at SAFCO

056*******

056*******

REFERENCES

Available upon request

Contact this candidate